Totalmobile Reviews & Product Details

Totalmobile – Transforming Field Service Management Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, we support over 1,000 organisations and 500,000 workers to transform the delivery of field services. We empower customers by equipping field staff with highly usable, integrated solutions that simplify processes, solve operational challenges, and deliver transformational value. A Comprehensive Field Service Management Platform Our fully integrated FSMS platform is built around the capabilities that matter most to field service organisations: Mobile Working – Real-time access to job information and updates, keeping workers connected and reducing paperwork wherever they are. Job Management – End-to-end control of the job lifecycle, ensuring complete visibility and accountability at every stage. Dynamic Scheduling – Intelligent, real-time resource allocation that reduces travel time, increases job completion rates and improves customer satisfaction. Asset Management – A clear, up-to-date picture of every field asset, supporting compliance and proactive, data-driven servicing. Rostering – Smarter workforce rosters that align staff availability, skills and demand to ensure the right people are always in place. Lone Worker Protection – Real-time monitoring, automated check-ins and instant alerting to keep vulnerable workers safe in the field. Field Service Intelligence – Real-time visibility across your entire operation, turning field data into faster, better-informed decisions. Proven Across Sectors We have a strong track record with enterprise organisations across the public and private sectors — including local and national government, health and social care, housing and property, utilities and infrastructure, transport and logistics, and facilities management. Our solutions empower organisations to better manage people, demand, planning, delivery and operational understanding — enabling customers to reduce costs, increase capacity, ensure compliance, enhance customer satisfaction and improve staff engagement.

Seller

Totalmobile

Discussions

Totalmobile Community

Languages Supported

English

Totalmobile Integrations

(3)

Verified by Totalmobile

LB

Lauren B.

IT Coordinator - Online Services and Mobile Working

Information Technology and Services

Enterprise (> 1000 emp.)

10/2/2026

"Flexible, Mature Platform That Streamlines Mobile Work and Integrations"

5/5

What do you like best about Totalmobile?

What I like best about Totalmobile is its flexibility and the strong partnership behind the product.

We use Totalmobile across a wide range of council services, from housing and environmental health to social care and lone working. It provides a single platform for managing mobile work, capturing information in the field and integrating with our back-office systems, which reduces manual administration and duplicate data entry.

The integration capabilities are particularly valuable. We've been able to automate processes and connect Totalmobile with existing systems, helping frontline staff spend more time delivering services and less time updating records.

We've also found Totalmobile to be very responsive to customer feedback. We regularly engage with their support and product teams, and we've seen issues resolved, enhancements delivered and customer suggestions reflected in future releases.

Overall, it's a mature platform that has helped us improve efficiency, support mobile and remote working, and continuously evolve how we deliver services. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

The biggest challenge for us is the complexity that comes with a highly configurable platform.

Totalmobile can support a huge range of business processes and integrations, which is one of its strengths, but it also means there can be a steeper learning curve for administrators and solution owners. We'd like to see some areas become easier to configure and troubleshoot without specialist knowledge. However, the flexibility and functionality generally outweigh those challenges, and the support team are helpful when issues arise. Review collected by and hosted on G2.com.

What problems is Totalmobile solving and how is that benefiting you?

Totalmobile is helping us solve the challenge of managing a mobile workforce efficiently while keeping information connected across multiple business systems.

Before introducing mobile solutions, many field-based processes relied heavily on paper forms, manual updates and duplicate data entry. Totalmobile allows staff to receive work, capture information, generate records and complete tasks in the field, reducing administration and improving the quality and timeliness of information.

For us, one of the biggest benefits is the platform's integration capability. We've connected Totalmobile with other core systems and automated a number of processes, meaning information only needs to be entered once and can flow between services more effectively. This saves time, reduces errors and helps frontline staff focus on delivering services rather than updating multiple systems.

Another benefit is the partnership approach. We've been able to work with Totalmobile on enhancements, bug fixes and new features, helping us continually improve the solution and adapt it to changing business needs.

The result is more efficient workflows, better visibility of work in progress, and a better experience for both staff and customers. Review collected by and hosted on G2.com.

AG

Verified User in Government Relations

Mid-Market (51-1000 emp.)

9/10/2026

"Totalmobile Keeps Innovating with Customer-Driven Improvements"

5/5

What do you like best about Totalmobile?

What I like best about Totalmobile is that they continually invest in the latest technology and are quick to innovate. They genuinely listen to customer feedback and use it to shape their product roadmap, ensuring that new features and improvements are driven by real user needs. This collaborative approach helps organisations like ours benefit from practical, effective solutions that continue to evolve and improve over time. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

While Totalmobile is very responsive to customer feedback, at times there can be competing priorities across the customer base, which means some enhancement requests take longer than expected to reach delivery. Review collected by and hosted on G2.com.

What problems is Totalmobile solving and how is that benefiting you?

Totalmobile helps us effectively manage workload, compliance, and reporting by providing real-time visibility of work activities, automating processes, and improving the flow of information between systems and teams. This enables us to allocate resources more efficiently, monitor performance, and ensure that compliance requirements are met consistently.

The benefits include improved operational efficiency, better workforce productivity, enhanced compliance management, and more accurate reporting. Having timely access to reliable data supports informed decision-making, helps identify service improvements, and ultimately delivers better outcomes for both staff and customers. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/15/2026

"Optimise Delivers Great Visibility and Actionable Data Insights"

5/5

What do you like best about Totalmobile?

That Optimise gives us visibility on work carried out. Good data insights. Totalmobile are responsive to customer feedback. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

Auto-scheduling in Optimise could be better. Reports are slow to load Review collected by and hosted on G2.com.

UC

Verified User in Civic & Social Organization

Enterprise (> 1000 emp.)

6/12/2026

"Improved Visibility and Support for Frontline, Person-Centred Care"

5/5

What do you like best about Totalmobile?

The ability to support front line staff, who are delivering person centred care to the right person, at the right time. Good visibility of staff, to allow a more responsive approach. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

Integration with other systems can be a challenge. The system although configurable is often too open, the ability to have tiered access. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/12/2026

"Modern, User-Friendly Design with Great Customer Support"

4.5/5

What do you like best about Totalmobile?

User friendly, visually is very modern and easy to look at. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

Would like the capacity checker to look for capacity for available white space only, insights showing real time information instead of 24 hours behind would be helpful too. Review collected by and hosted on G2.com.

SL

Shamshir L.

Sales and Marketing Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

4/12/2023

"Drive Your Business on Fast Track with GeoPal"

5/5

What do you like best about Totalmobile?

GeoPal is a very beneficial and simple-to-use partner in our organization, helping us to plan, organize, and monitor our field force as well as achieve our goals promptly and accurately.Moreover with Geo Pal, payment collection has become quite simple. Review collected by and hosted on G2.com.

What do you dislike about Totalmobile?

Overall Geo Pal is a very useful tool however to increase its efficiency, billing, and inventory management are needed. Review collected by and hosted on G2.com.