--- title: Totalmobile Reviews meta_title: 'Totalmobile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Totalmobile works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 4 scale: '5' date_modified: '2026-06-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Totalmobile Reviews **Vendor:** Totalmobile **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Totalmobile Totalmobile – Transforming Field Service Management Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, we support over 1,000 organisations and 500,000 workers to transform the delivery of field services. We empower customers by equipping field staff with highly usable, integrated solutions that simplify processes, solve operational challenges, and deliver transformational value. A Comprehensive Field Service Management Platform Our fully integrated FSMS platform is built around the capabilities that matter most to field service organisations: Mobile Working – Real-time access to job information and updates, keeping workers connected and reducing paperwork wherever they are. Job Management – End-to-end control of the job lifecycle, ensuring complete visibility and accountability at every stage. Dynamic Scheduling – Intelligent, real-time resource allocation that reduces travel time, increases job completion rates and improves customer satisfaction. Asset Management – A clear, up-to-date picture of every field asset, supporting compliance and proactive, data-driven servicing. Rostering – Smarter workforce rosters that align staff availability, skills and demand to ensure the right people are always in place. Lone Worker Protection – Real-time monitoring, automated check-ins and instant alerting to keep vulnerable workers safe in the field. Field Service Intelligence – Real-time visibility across your entire operation, turning field data into faster, better-informed decisions. Proven Across Sectors We have a strong track record with enterprise organisations across the public and private sectors — including local and national government, health and social care, housing and property, utilities and infrastructure, transport and logistics, and facilities management. Our solutions empower organisations to better manage people, demand, planning, delivery and operational understanding — enabling customers to reduce costs, increase capacity, ensure compliance, enhance customer satisfaction and improve staff engagement. ## Totalmobile Reviews ### 1. Optimise Delivers Great Visibility and Actionable Data Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Totalmobile?** That Optimise gives us visibility on work carried out. Good data insights. Totalmobile are responsive to customer feedback. **What do you dislike about Totalmobile?** Auto-scheduling in Optimise could be better. Reports are slow to load **What problems is Totalmobile solving and how is that benefiting you?** We’re moving to digital record-keeping, which gives us instant access to notes and provides our workforce with better access to the information they need. ### 2. Improved Visibility and Support for Frontline, Person-Centred Care **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Totalmobile?** The ability to support front line staff, who are delivering person centred care to the right person, at the right time. Good visibility of staff, to allow a more responsive approach. **What do you dislike about Totalmobile?** Integration with other systems can be a challenge. The system although configurable is often too open, the ability to have tiered access. **What problems is Totalmobile solving and how is that benefiting you?** Visibility of real time information, e.g. the legacy system did not notify if visits were running late - this system provides live tracking of visits and staff activities, late visits, missed visits. ### 3. Modern, User-Friendly Design with Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Totalmobile?** User friendly, visually is very modern and easy to look at. Great customer support. **What do you dislike about Totalmobile?** Would like the capacity checker to look for capacity for available white space only, insights showing real time information instead of 24 hours behind would be helpful too. **What problems is Totalmobile solving and how is that benefiting you?** Accurate visit times for reviews based on carer activity which allows us to see a true reflection on a service users length of visit potentially allow more capacity to take on more hospital discharges ### 4. Drive Your Business on Fast Track with GeoPal **Rating:** 5.0/5.0 stars **Reviewed by:** Shamshir L. | Sales and Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Totalmobile?** GeoPal is a very beneficial and simple-to-use partner in our organization, helping us to plan, organize, and monitor our field force as well as achieve our goals promptly and accurately.Moreover with Geo Pal, payment collection has become quite simple. **What do you dislike about Totalmobile?** Overall Geo Pal is a very useful tool however to increase its efficiency, billing, and inventory management are needed. **What problems is Totalmobile solving and how is that benefiting you?** Geo Pal is assisting in organizational efficiency by lowering administrative costs due to effective scheduling and monitoring, also it is assisting in making our firm more environment friendly by supporting the use of paperless processes. - [View Totalmobile pricing details and edition comparison](https://www.g2.com/products/totalmobile/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+16%3A17%3A31+-0500&secure%5Bsession_id%5D=22cfb8ef-0f5f-4667-a605-b228a6b49312&secure%5Btoken%5D=89611bc3339b7ac9b40858c095111f87ca5f326877fe92a076e49db53c4302f6&format=llm_user) ## Totalmobile Features **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Natural Language Interaction - Proactive Assistance ## Top Totalmobile Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,708 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) - 4.2/5.0 (420 reviews)