--- title: Tixly Reviews meta\_title: 'Tixly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Tixly works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### Tixly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Tixly's system incredibly **easy to use** , simplifying the box office workflow and enhancing customer interactions. [(6 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2298001&qs=pros-and-cons#reviews) Users appreciate the **exceptional ticketing support** from Tixly, making transitions and event management seamless and efficient. [(6 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297904&qs=pros-and-cons#reviews) Users commend Tixly's **outstanding customer support** , noting prompt assistance and in-person help that eases the transition. [(4 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297973&qs=pros-and-cons#reviews) Users appreciate the **remarkable ease of use** in Tixly's ticketing system, boosting efficiency and customer experience significantly. [(4 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297865&qs=pros-and-cons#reviews) Users admire the **outstanding support and ease of use** provided by Tixly, streamlining event management effectively. [(3 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297834&qs=pros-and-cons#reviews) Users find it frustrating that Tixly offers **limited customization** , restricting personalized descriptions for unique events. [(2 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297986&qs=pros-and-cons#reviews) Users experience **ticketing issues** such as rough rebooking processes and a lack of seating information in the app. [(2 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297979&qs=pros-and-cons#reviews) Users encounter **minor booking issues** with the rebooking system that can disrupt their overall experience. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297945&qs=pros-and-cons#reviews) Users express frustration with the **lack of customization** , wishing for personalized descriptions for their events. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297842&qs=pros-and-cons#reviews) Users experience a **lack of training** which hinders their ability to fully utilize Tixly's hidden features effectively. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2335856&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tixly ##### 1. Ease of Use Users find Tixly's system incredibly **easy to use** , simplifying the box office workflow and enhancing customer interactions. [ See 6 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2298001&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 2. Ticketing Users appreciate the **exceptional ticketing support** from Tixly, making transitions and event management seamless and efficient. [ See 6 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297904&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 3. Customer Support Users commend Tixly's **outstanding customer support** , noting prompt assistance and in-person help that eases the transition. [ See 4 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297973&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 4. Ticketing System Users appreciate the **remarkable ease of use** in Tixly's ticketing system, boosting efficiency and customer experience significantly. [ See 4 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297865&qs=pros-and-cons#reviews) See Related User Reviews EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ![Juha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juha P.") JP Juha P. Small-Business (50 or fewer emp.) 4.5/5 "Tixly changed our whole ticketing experience" What do you like about Tixly? By changing to Tixly, we've gained a thorough ownership of our ticketing both as a process and as a service. We feel that we're much more on top of t ##### 5. Event Management Users admire the **outstanding support and ease of use** provided by Tixly, streamlining event management effectively. [ See 3 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297834&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you like about Tixly? Compared to other ticketing providers, Tixly stands out for its remarkable ease of use. At our venue, we schedule approximately 1,800 productions annu ### 5 Cons or Disadvantages of Tixly ##### 1. Limited Customization Users find it frustrating that Tixly offers **limited customization** , restricting personalized descriptions for unique events. [ See 2 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297986&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you dislike about Tixly? It would be helpful to have the option to include custom wording to personalise the descriptions of certain events. It can be a bit frustrating to be ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you dislike about Tixly? Tixly is a robust and stable system that provides equal benefits to all clients, as new features are introduced universally instead of through individ ##### 2. Ticketing Issues Users experience **ticketing issues** such as rough rebooking processes and a lack of seating information in the app. [ See 2 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297979&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "easy to learn, helpful assistance when needed and customisable" What do you dislike about Tixly? Some very minor rough patches in rebooking systems. ![Eva-Mette L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva-Mette L.") EL Eva-Mette L. Small-Business (50 or fewer emp.) 5.0/5 "How to be a brand new customer" What do you dislike about Tixly? I wish the app could show where the ticket are sold in the arena. And, that the app could remember me when I log into it. ##### 3. Booking Issues Users encounter **minor booking issues** with the rebooking system that can disrupt their overall experience. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297945&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "easy to learn, helpful assistance when needed and customisable" What do you dislike about Tixly? Some very minor rough patches in rebooking systems. ##### 4. Lack of Customization Users express frustration with the **lack of customization** , wishing for personalized descriptions for their events. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297842&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you dislike about Tixly? It would be helpful to have the option to include custom wording to personalise the descriptions of certain events. It can be a bit frustrating to be ##### 5. Lack of Training Users experience a **lack of training** which hinders their ability to fully utilize Tixly's hidden features effectively. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2335856&qs=pros-and-cons#reviews) See Related User Reviews ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you dislike about Tixly? Tixly is a robust and stable system that provides equal benefits to all clients, as new features are introduced universally instead of through individ ## Top-Rated Alternatives [ ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Whova](https://images.g2crowd.com/uploads/product/hd_favicon/1550689216/whova.svg "Whova") Whova 4.8/5(1,925) ](https://www.g2.com/products/whova/reviews) [ View All Alternatives ](https://www.g2.com/products/tixly/competitors/alternatives) KB Karin Sigrid B. Small-Business (50 or fewer emp.) 8/14/2023 "Competent and easy to use for everybody" 4.5/5 What do you like best about Tixly? Easy to use and understand for everybody Review collected by and hosted on G2.com. What do you dislike about Tixly? Pipeline - what is next in production developemet Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Ticketing sales -generate more income Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Mid-Market (51-1000 emp.) 7/31/2023 "Userfriendly ticketingsystem" 4.5/5 What do you like best about Tixly? Tixly is a userfriendly system with a lot of tools to make a ticketsale easier, both for the ticketbuyer and the systemuser. Review collected by and hosted on G2.com. What do you dislike about Tixly? Tixly is adapted to suit many users, which means that adaptations for an individual arena cannot always be made. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Making it easier for our customers to buy and administrate their tickets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pierre V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pierre V.") PV Pierre V. zakelijk leider Small-Business (50 or fewer emp.) 7/31/2023 "more efficiency with ticket sales" 4.5/5 What do you like best about Tixly? easy to set up and understand quick and efficient smart good api Review collected by and hosted on G2.com. What do you dislike about Tixly? rather difficult to formulate at the moment Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? both online and offline ticket sales, manage customers in an efficient manner Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Box Office](https://www.g2.com/categories/box-office) ##### Explore More [Is Snowflake worth the per-query cost for a small data team?](https://www.g2.com/discussions/is-snowflake-worth-the-per-query-cost-for-a-small-data-team)[Best Time Tracking Software](https://www.g2.com/discussions/what-is-the-best-time-tracking-software-in-your-opinion)[What is the top-rated social media suite for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-social-media-suite-for-enterprises) [What is the top-rated invoice management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-invoice-management-solution-for-enterprises)[Is MasterControl worth it as an eTMF platform for automated revision tracking and approval routing, or does a lighter electronic trial master file tool handle the same workflows without the complexity?](https://www.g2.com/discussions/is-mastercontrol-worth-committing-to-long-term-as-an-etmf-platform-for-automated-revision-tracking-and-approval-routing-or-does-a-lighter-electronic-trial-master-file-tool-handle-the-same-workflows-without-the-complexity%20)[Pros and Cons Details](https://www.g2.com/products/tixly/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)