--- title: Tixly Reviews meta\_title: 'Tixly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Tixly works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### Tixly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Tixly's system incredibly **easy to use** , simplifying the box office workflow and enhancing customer interactions. [(6 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2298001&qs=pros-and-cons#reviews) Users appreciate the **exceptional ticketing support** from Tixly, making transitions and event management seamless and efficient. [(6 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297904&qs=pros-and-cons#reviews) Users commend Tixly's **outstanding customer support** , noting prompt assistance and in-person help that eases the transition. [(4 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297973&qs=pros-and-cons#reviews) Users appreciate the **remarkable ease of use** in Tixly's ticketing system, boosting efficiency and customer experience significantly. [(4 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297865&qs=pros-and-cons#reviews) Users admire the **outstanding support and ease of use** provided by Tixly, streamlining event management effectively. [(3 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297834&qs=pros-and-cons#reviews) Users find it frustrating that Tixly offers **limited customization** , restricting personalized descriptions for unique events. [(2 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297986&qs=pros-and-cons#reviews) Users experience **ticketing issues** such as rough rebooking processes and a lack of seating information in the app. [(2 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297979&qs=pros-and-cons#reviews) Users encounter **minor booking issues** with the rebooking system that can disrupt their overall experience. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297945&qs=pros-and-cons#reviews) Users express frustration with the **lack of customization** , wishing for personalized descriptions for their events. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297842&qs=pros-and-cons#reviews) Users experience a **lack of training** which hinders their ability to fully utilize Tixly's hidden features effectively. [(1 mentions)](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2335856&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tixly ##### 1. Ease of Use Users find Tixly's system incredibly **easy to use** , simplifying the box office workflow and enhancing customer interactions. [ See 6 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2298001&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 2. Ticketing Users appreciate the **exceptional ticketing support** from Tixly, making transitions and event management seamless and efficient. [ See 6 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297904&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 3. Customer Support Users commend Tixly's **outstanding customer support** , noting prompt assistance and in-person help that eases the transition. [ See 4 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297973&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ##### 4. Ticketing System Users appreciate the **remarkable ease of use** in Tixly's ticketing system, boosting efficiency and customer experience significantly. [ See 4 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297865&qs=pros-and-cons#reviews) See Related User Reviews EN Emilia N. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Support and Intuitive Design Make Tixly a Joy to Use" What do you like about Tixly? The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are alway ![Juha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juha P.") JP Juha P. Small-Business (50 or fewer emp.) 4.5/5 "Tixly changed our whole ticketing experience" What do you like about Tixly? By changing to Tixly, we've gained a thorough ownership of our ticketing both as a process and as a service. We feel that we're much more on top of t ##### 5. Event Management Users admire the **outstanding support and ease of use** provided by Tixly, streamlining event management effectively. [ See 3 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297834&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you like about Tixly? We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transi ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you like about Tixly? Compared to other ticketing providers, Tixly stands out for its remarkable ease of use. At our venue, we schedule approximately 1,800 productions annu ### 5 Cons or Disadvantages of Tixly ##### 1. Limited Customization Users find it frustrating that Tixly offers **limited customization** , restricting personalized descriptions for unique events. [ See 2 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297986&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you dislike about Tixly? It would be helpful to have the option to include custom wording to personalise the descriptions of certain events. It can be a bit frustrating to be ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you dislike about Tixly? Tixly is a robust and stable system that provides equal benefits to all clients, as new features are introduced universally instead of through individ ##### 2. Ticketing Issues Users experience **ticketing issues** such as rough rebooking processes and a lack of seating information in the app. [ See 2 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297979&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "easy to learn, helpful assistance when needed and customisable" What do you dislike about Tixly? Some very minor rough patches in rebooking systems. ![Eva-Mette L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eva-Mette L.") EL Eva-Mette L. Small-Business (50 or fewer emp.) 5.0/5 "How to be a brand new customer" What do you dislike about Tixly? I wish the app could show where the ticket are sold in the arena. And, that the app could remember me when I log into it. ##### 3. Booking Issues Users encounter **minor booking issues** with the rebooking system that can disrupt their overall experience. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297945&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "easy to learn, helpful assistance when needed and customisable" What do you dislike about Tixly? Some very minor rough patches in rebooking systems. ##### 4. Lack of Customization Users express frustration with the **lack of customization** , wishing for personalized descriptions for their events. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2297842&qs=pros-and-cons#reviews) See Related User Reviews DS Del S. Small-Business (50 or fewer emp.) 4.5/5 "Changing over to Tixly" What do you dislike about Tixly? It would be helpful to have the option to include custom wording to personalise the descriptions of certain events. It can be a bit frustrating to be ##### 5. Lack of Training Users experience a **lack of training** which hinders their ability to fully utilize Tixly's hidden features effectively. [ See 1 mentions ](https://www.g2.com/products/tixly/reviews?filters%5Bsentiment_snippet%5D=2335856&qs=pros-and-cons#reviews) See Related User Reviews ![Evi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evi S.") ES Evi S. Mid-Market (51-1000 emp.) 4.0/5 "User friendly, modern and applicable across different genres within the cultural industry." What do you dislike about Tixly? Tixly is a robust and stable system that provides equal benefits to all clients, as new features are introduced universally instead of through individ ## Top-Rated Alternatives [ ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Whova](https://images.g2crowd.com/uploads/product/hd_favicon/1550689216/whova.svg "Whova") Whova 4.8/5(1,922) ](https://www.g2.com/products/whova/reviews) [ View All Alternatives ](https://www.g2.com/products/tixly/competitors/alternatives) JK Joakim K. Small-Business (50 or fewer emp.) 7/31/2023 "Tixly-user for 5 years and still happy!" 5/5 What do you like best about Tixly? The tool provides us with important data, is both easy to use and still very advanced. Tixly gives us the strength to easily monitor and administrate our ticketing sales. Even though it is advanced, all parts of our organisation can use Tixly without the need to undergo a week-long course. Tixly is very quick doing changes when needed. Review collected by and hosted on G2.com. What do you dislike about Tixly? The reporting tool is very handy, but still a bit complicated and could possibly be added with some more easiness. And I'm sure that Tixly is already working on it. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Selling tickets and administrate the ticket sale. Tixly solves the integration with our website at ease, making it much easier for us to always keep our website up to date. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Malte D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malte D.") MD Malte D. Programkoordinator Mid-Market (51-1000 emp.) 8/14/2023 "Tixly is probably the most intuitive ticketing platform to users and customers" 5/5 What do you like best about Tixly? Tixly is the highly functional, intuitive and advanced ticketing platform, that we require as one of the largest venues in northern Europe. Tixlys support staff are extremely professional in their problemsolving manner, and are always adhering to our wishes and development suggestions. I cannot imagine a better parter for our business. Review collected by and hosted on G2.com. What do you dislike about Tixly? Nothing really comes to mind, maybe loading times when proccessing extreme amounts of data at once. This is not something, I encounter every day, probably not even weekly. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Pretty much everything from simple ticket transactions to permissions for both us and our customers, sales reports for us and customers and on-the-go sales statuses for us and customers via. their app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AT Anna T. Small-Business (50 or fewer emp.) 8/10/2023 "A modern system and easy to use, many possibilities." 5/5 What do you like best about Tixly? The system is logical, modern and easy to use. Basic use is also quick to teach to a new user. Sales tracking is smooth and the sales report is nice to follow. Review collected by and hosted on G2.com. What do you dislike about Tixly? There are some bugs in the system from time to time and some of them are slow to fix. For example the Finnish translations are not quite right yet. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Our theatre can quickly start selling tickets when we can build event sales into the system ourselves. That makes us more productive. We can also sell tickets quickly through the online shop. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RS Rune S. Small-Business (50 or fewer emp.) 8/8/2023 "A forward leaning company with great support and customer focus" 5/5 What do you like best about Tixly? Great peopple who are super helpful and understands our needs. Comming up with great ideas to solve challenges. They also have great API's who let us integrate wit our planning tools. Review collected by and hosted on G2.com. What do you dislike about Tixly? There's not much to say. There's a few small things I wish I could do with the API, but that's very specific for our needs, and not something many else would think of or need.. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Information flow between planning tools and ticketing software trough API's. Less work and less mistakes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PG Per G. Small-Business (50 or fewer emp.) 8/8/2023 "We are very satisfied with Tixly" 5/5 What do you like best about Tixly? Tixly made us work more efficient than our previous ticketing system, and saves us a lot of time in the daily work. The support is very good too. Review collected by and hosted on G2.com. What do you dislike about Tixly? An easier interface for creating mail messages to the customers would be nice. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Tixly make us spend less time on the daily work with selling tickets to our concerts and shows. The open API also makes it easy to integrate and connect to other systems, such as website and newsletter solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LD Liane d. Mid-Market (51-1000 emp.) 8/7/2023 "Tixly is getting better and better" 4.5/5 What do you like best about Tixly? Tixly is constant developing their system and following the needs of the users. They also review themselves and make changes if necessary. The system is userfriendly. Review collected by and hosted on G2.com. What do you dislike about Tixly? The system is used in many countries and because of that some of our wishes are not possible. It would be nice if there where more possibility's in the use of products and the reporting tools Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? The online system of selling tickets is improved a lot. It is a very stable system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CH Claus H. Small-Business (50 or fewer emp.) 8/30/2023 "helpfull staff" 5/5 What do you like best about Tixly? support is ok although there is a long way to system changes Review collected by and hosted on G2.com. What do you dislike about Tixly? i would like to seperate the 2 apps via login membership system not good buy more is a little tricky no intuitive Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? money directly in the bank directly connected to my homepage via Peppered and the Yesplan integration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Mid-Market (51-1000 emp.) 7/29/2023 "Smart technology for state-of-the-art ticketing" 4.5/5 What do you like best about Tixly? The dynamic way the system evolves. The platform it was built on making it very fast and responsive. The ability to use it in any browser on any device. The fact you can give anyone the amount of acces you would want. Review collected by and hosted on G2.com. What do you dislike about Tixly? Heavily focused on the client - it can be arduous to make an order with many different events or subscriptions. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Not applicable as there are currently no major problems. Maybe cleaning up the CRM database with the merge tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AJ Anna J. Small-Business (50 or fewer emp.) 8/22/2023 "Easy and efficient!" 4.5/5 What do you like best about Tixly? It is an intuitive system. It fulfills the function of ticketing system without being complicated and boring. It is user-friendly and easy to learn. The support staff is helpful and kind :) even if you make stupid misstakes. Review collected by and hosted on G2.com. What do you dislike about Tixly? Not everyone works the same and it can be a downside when certain list change to benefit someone else. Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? How to sell tickets :) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions") AM Verified User in Museums and Institutions Mid-Market (51-1000 emp.) 8/23/2023 "Such a client friendly ticketing system and efficient and nice people to work with!" 4.5/5 What do you like best about Tixly? Ease of use. The software is very intuitive to use Review collected by and hosted on G2.com. What do you dislike about Tixly? Some specific elements, such as the ticket layout design module Review collected by and hosted on G2.com. What problems is Tixly solving and how is that benefiting you? Tixly centralises all online and on-site ticketing transactions. The perfect interface between a cultural institution and its audience. It is also a segmentation and analysis tool. Finally, it simplifies accounting. In short, Tixly meets a wide range of our needs. Review collected by and hosted on G2.com. 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