--- title: ThunderTix Reviews meta\_title: 'ThunderTix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how ThunderTix works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### ThunderTix Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **ease of use** of ThunderTix, finding it user-friendly and supported by a helpful team. [(3 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503928&qs=pros-and-cons#reviews)

Users rave about the **extremely helpful support team** of ThunderTix, providing quick and valuable assistance. [(3 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503617&qs=pros-and-cons#reviews)

Users praise the **lightning fast response time** of ThunderTix, ensuring prompt support and a smooth experience. [(3 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503813&qs=pros-and-cons#reviews)

Users commend ThunderTix for its **exceptional customer support** , providing prompt assistance and fostering a supportive community. [(2 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503557&qs=pros-and-cons#reviews)

Users commend the **efficiency** of ThunderTix, making event organization and ticketing a seamless experience for all. [(2 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1504231&qs=pros-and-cons#reviews)

Users note that ThunderTix is **expensive** , especially with additional setup charges impacting overall affordability. [(1 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=2024007&qs=pros-and-cons#reviews)

Users note the **high fees** associated with ThunderTix, especially due to extra setup charges. [(1 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1504148&qs=pros-and-cons#reviews)

Users find the **learning curve challenging** , but once mastered, ThunderTix becomes intuitive and user-friendly. [(1 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503786&qs=pros-and-cons#reviews)

Users find the **learning curve challenging** , but once mastered, the features become intuitive and user-friendly. [(1 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503503&qs=pros-and-cons#reviews)

Users wish for more **customization options** , particularly the ability to edit seating charts independently. [(1 mentions)](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=2430173&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ThunderTix

##### 1. Ease of Use

Users love the **ease of use** of ThunderTix, finding it user-friendly and supported by a helpful team.
[
See 3 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503928&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justice P.")
JP

Justice P.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Interface and Outstanding Support Team"

What do you like about ThunderTix?

The interface is seamless! It's very easy to use, but the best part is the Thundertix team. They are extremely helpful and sweet.

LW

Liora W.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix Makes My Job Easier!"

What do you like about ThunderTix?

Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notc

##### 2. Helpful

Users rave about the **extremely helpful support team** of ThunderTix, providing quick and valuable assistance.
[
See 3 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503617&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justice P.")
JP

Justice P.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Interface and Outstanding Support Team"

What do you like about ThunderTix?

The interface is seamless! It's very easy to use, but the best part is the Thundertix team. They are extremely helpful and sweet.

LW

Liora W.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix Makes My Job Easier!"

What do you like about ThunderTix?

Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notc

##### 3. Response Time

Users praise the **lightning fast response time** of ThunderTix, ensuring prompt support and a smooth experience.
[
See 3 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503813&qs=pros-and-cons#reviews)

See Related User Reviews

LW

Liora W.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix Makes My Job Easier!"

What do you like about ThunderTix?

Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notc

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is great"

What do you like about ThunderTix?

The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup

##### 4. Customer Support

Users commend ThunderTix for its **exceptional customer support** , providing prompt assistance and fostering a supportive community.
[
See 2 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503557&qs=pros-and-cons#reviews)

See Related User Reviews

LW

Liora W.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix Makes My Job Easier!"

What do you like about ThunderTix?

Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notc

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is great"

What do you like about ThunderTix?

The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup

##### 5. Efficiency

Users commend the **efficiency** of ThunderTix, making event organization and ticketing a seamless experience for all.
[
See 2 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1504231&qs=pros-and-cons#reviews)

See Related User Reviews

LW

Liora W.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix Makes My Job Easier!"

What do you like about ThunderTix?

Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notc

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is great"

What do you like about ThunderTix?

The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup

### 5 Cons or Disadvantages of ThunderTix

##### 1. Expensive

Users note that ThunderTix is **expensive** , especially with additional setup charges impacting overall affordability.
[
See 1 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=2024007&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is great"

What do you dislike about ThunderTix?

It's not cheap, but I think it's competitive with other services. There are additional charges for setup.

##### 2. High Fees

Users note the **high fees** associated with ThunderTix, especially due to extra setup charges.
[
See 1 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1504148&qs=pros-and-cons#reviews)

See Related User Reviews

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is great"

What do you dislike about ThunderTix?

It's not cheap, but I think it's competitive with other services. There are additional charges for setup.

##### 3. Learning Curve

Users find the **learning curve challenging** , but once mastered, ThunderTix becomes intuitive and user-friendly.
[
See 1 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503786&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Monica B.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is easy to use and will make your life easier"

What do you dislike about ThunderTix?

It was a little hard to figure out how to use all of the various features, but once you catch on it's really intuitive.

##### 4. Learning Difficulty

Users find the **learning curve challenging** , but once mastered, the features become intuitive and user-friendly.
[
See 1 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=1503503&qs=pros-and-cons#reviews)

See Related User Reviews

MB

Monica B.

Small-Business (50 or fewer emp.)

5.0/5

"ThunderTix is easy to use and will make your life easier"

What do you dislike about ThunderTix?

It was a little hard to figure out how to use all of the various features, but once you catch on it's really intuitive.

##### 5. Limited Customization

Users wish for more **customization options** , particularly the ability to edit seating charts independently.
[
See 1 mentions
](https://www.g2.com/products/thundertix/reviews?filters%5Bsentiment_snippet%5D=2430173&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justice P.")
JP

Justice P.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Interface and Outstanding Support Team"

What do you dislike about ThunderTix?

It's hard for me to think of something I dislike about Thundertix. I guess I wish I could edit the Seating charts myself, and make changes.

 ![Mike W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike W.")
MW

Mike W.

Tour Manager

Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

3/24/2016

"A new software with a promising future."

4/5

What do you like best about ThunderTix?

The ability to be a ticketing software for multiple venues, styles, capacities, and price points. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

The lack of quality in details. Although not earth-shattering type problems, there are many little things that could be improved. Very minor things but things nonetheless. Doesn't seem like there is the time or labor available to take care of the little things, especially when there are so many unique uses of ThunderTix. There is the Request a Feature part of the site, but it's really tough to be heard or seen there. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

If you would like to avoid the per ticket price and go with a monthly fee, this is the software for you. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We've been able to accommodate to most any patrons ticketing problems which makes us look better as a business. When you put the time in, and make sure everything is set up correctly, you appear very organized and on top of things as a tour business. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Grayson A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grayson A.")
GA

Grayson A.

Technical Director

Small-Business (50 or fewer emp.)

3/24/2016

"Lighting fast way to get tickets."

4.5/5

What do you like best about ThunderTix?

I like how easy it is to find tickets for any event you are looking for. Other platforms take you through multiple, confusing steps to get to the tickets you want to buy. But ThunderTix makes it extremely easy to find the tickets you want for whichever event you are looking for. They make it easy buy the tickets with relatively easy payment processing. They also make the ticket confirmation easily accessible and printable, which is great for our patrons who are not as proficient with technology. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

I dislike that I cannot set different pricing for different seats. For instance: some seats as general admission and some seats as reserved seating. This would be extremely helpful for some of our events. We often have sponsors or donors who help fund events at our venue, and it would be nice to be able to give them certain reserved seats, while also selling general admission seating. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

Great way to sell tickets for any type of event, whether it be concerts, movies, live stage productions, anything you can think of. This is a great product for larger venues that have over 1000 capacity seating . Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We are solving the problem of merging the older generation crowd who comes to see our classic film series, with the modern way of buying tickets, the internet. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.")
BB

Brian B.

Owner

Information Services

Small-Business (50 or fewer emp.)

3/7/2016

"Best in the Business"

5/5

What do you like best about ThunderTix?

We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

There is nothing we dislike about ThunderTix. We have been overwhelmingly please from the beginning. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

Give their system a try and we think you'll be as please as we are. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We need a way for our patrons to obtain tickets online and manage our tickets. ThunderTix was the answer we needed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Dan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan H.")
DH

Dan H.

Consultant

Computer Software

Small-Business (50 or fewer emp.)

2/3/2016

"Thundertix - An Excellent Ticketing System In All Respects"

5/5

What do you like best about ThunderTix?

The best thing is that the customer service is highly responsive to us, even on weekends, not that we require them a lot - but when we do, they're there. The next best thing is that the system is easy to use, and they listen to suggestions that might make it better. I get all the information I need from Thundertix (I'm an IT guy for my day job) which is key to understanding the realities of your business. Going with your gut is one thing, but if you do, you have to inform it with numbers first and Thundertix allows that. Another crucial thing is that their pricing model is a tiered flat fee pricing system, so your cost depends on the volume of tickets you sell. Since we're not supported by a corporation or someone with money, cash flow is always an important issue for us and Thundertix helps us control our costs. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

Sometimes changes are made to the program that we don't anticipate, so it causes a little disruption, mainly to our ticket-selling partners. Would be good to have some advance notice, but the changes are incremental and not hard to figure out. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

I would say give it a shot. At least talk to them and describe your parameters. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

The main problem for the Mauch Chunk Opera House, as I said above, is one of cost. We are about as grassroots as it gets, taking next to no money from corporations (the only one is Martin Guitar once a year) so continuing operations has all to do with how well the business is run. We are in a rural area so it's a special challenge. Thundertix helps us meet that challenge. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/31/2016

"Useful q and efficient"

4/5

What do you like best about ThunderTix?

I like being able to see how many seats are available for performances, and admin notes are helpful too. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

When selling tickets to one customer in different sections, you must do two or more separate transactions. This is especially annoying when a show is close to being sold out, as there are often single tickets spread out among the sections.

Blocked seats are shown as available even though they are not for sale, and this is misleading to customers, creating difficult situations when they are unable to purchase seats that they think are available. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

Easy to learn and use. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We are able to sell packages, subscriptions and raffle tickets through Thundertix as well. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
UE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

3/29/2016

"I used Ticketmaster for many years with the Asheville Symphony. ThunderTix is much better."

5/5

What do you like best about ThunderTix?

I like the fact that the tickets are printed with the purchaser's name on them. Also it's great to be able to run the charges directly through the program. I wasn't able to do that with the Ticketmaster program I used at the Asheville Symphony. I have found ThunderTix to be very user friendly and I enjoy using it. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

Often customers call because they're having trouble ordering online. And of course, the seats they've selected are "on hold" and I can't do anything for them for seven minutes. All I can do at that point is take their number and call them back. Another issue I have is that if someone wants to purchase two seats on the same row that are not side by side, I get an error message. ThunderTix says the seats have been "modified" and I need to make another selection. I've gotten around this by doing separate transactions for each seat. This has happened more than once. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

A very easy program to learn and use. I recommend it highly! Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

I think it's great that season ticket holders can reserve their seats for the entire season by entering their code numbers. It's also good that you've made it easier to exchange dates because our folks do that a great deal. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
IH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

3/23/2016

"I use Thundertix to sell tickets for special events and dinners at my three restaurants."

4/5

What do you like best about ThunderTix?

Thundertix is easy to set up, allows me to control any fees that are visible to my guests, and integrates well with my websites. I like my flexibility in avoiding processing fees but also my ability to add service fees as needed. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

I wish I was able to customize the landing page a little bit more and make it feel like it was more part of my brand. When my guests use ThunderTix, they are very clearly leaving my organization and being rerouted to a third party, I would like to make this less obvious. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

ThunderTix seems very user friendly and affordable for small businesses looking to have complete control over their ticketing process. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

Selling tickets and getting confirmed reservations for special events and dinners. Since introducing ThunderTix my no-shows have essentially been eliminated, I am more easily able to market my dinners, and I have sold more tickets. Review collected by and hosted on G2.com.

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Response from Stacy Chapman of ThunderTix

[Editedit](https://www.g2.com/survey_responses/thundertix-review-110540/official_response/edit)

We appreciate your feedback about what you'd like to see improved with your website integration. It sounds to me like you are using the option of a link to the events from your website. Did you know that you can embed your events directly into your site so that customers never leave the page of your events? You can find the option to use an iframe instead of a link from the "All Events Code" button on your Events tab.

In addition, if you have a web developer that wants to further customize the events display with custom CSS, he/she can submit the new styles in an email to support@thundertix.com. This will allow you to change button colors, background and more to truly make the embedding of the events seamless for your customers.

Don't hesitate to contact us at support@thundertix.com with any questions on making that change to embed the events so that your ticketing appears as a branded in-house solution rather than to a third party.

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

3/28/2016

"Easy to use and understand beneficial to customers"

4.5/5

What do you like best about ThunderTix?

Being able to organize different prices for different tours. Being able to exchange tickets from one day to another with considerable ease. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

Not being able to have all months available for purchase at once. There's also been some issues with credit card zip codes not matching up with what customers put into the system and so we're forced to bypass the issue by skipping filling out the credit card address information. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

It's a very helpful program that outsources something that otherwise would take up valuable administrative time. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

Organizing online ticket sales-outsourcing organization has been beneficial. Being able to look at our daily tour load on one page. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/11/2016

""Over the Top" Wonderful!"

5/5

What do you like best about ThunderTix?

From the very first contact with ThunderTix over the phone, I knew I had found the right ticketing system for our choir. Every question was answered confidently. Details of the system were explained in very understandable laymen terms. Limitations of the ticketing system were offered honestly with explanations of how to overcome them. After deciding on ThunderTix, I was walked through the steps of set-up quickly and easily. The choir's performance ticket system was launched within a few short days! I have not had one issue with any sales to date. I also really appreciate the fact that ThunderTix understands nonprofit organizations and includes an option for donations. Love it! Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

The only addition I would suggest is a way for a group of individual attendees to purchase blocked seats with a code. That would just be "icing on the cake", though. There's nothing I don't like. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We are taking a huge load off of volunteers! Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality")
AH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

3/26/2016

"Best cost available"

3.5/5

What do you like best about ThunderTix?

The price has proven to be unbeatable whenever competitors call. We love the monthly cost and the fact that we can keep whatever we choose the online fee to be. Review collected by and hosted on G2.com.

What do you dislike about ThunderTix?

Everything is moving to a mobile platform nowadays, and it seems like ThunderTix hasn't been able to keep up. The mobile view for buying tickets isn't exactly user friendly and we get calls OFTEN of people struggling to purchase their tickets. Review collected by and hosted on G2.com.

Recommendations to others considering ThunderTix:

ThunderTix seems like a new-ish ticketing software, and they are constantly making improvements. Review collected by and hosted on G2.com.

What problems is ThunderTix solving and how is that benefiting you?

We can see well over 1000 people on Saturdays, and ThunderTix has made it easy to repost our events every month. Review collected by and hosted on G2.com.

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Response from Stacy Chapman of ThunderTix

[Editedit](https://www.g2.com/survey_responses/thundertix-review-111367/official_response/edit)

Thanks for your feedback about ThunderTix. We are constantly working to improve the software, experience and interface, so it's great to hear when we hear that is the impression you have.

We agree that software platforms are moving more towards mobile and we are too! In fact, as of this morning, we've extended our free mobile iOS app to not only scan barcodes but to sell tickets using a connected iOS card swipe for truly mobile transactions.

While ThunderTix is already responsive for mobile purchases, we have exciting plans in the works to make the experience even better. At the same time, we are also planning a revamp to the overall display of events for both desktop and mobile purchases.

We do feel that we offer a robust solution at a price that cannot be beat. Hang in there with us as we all work to make ThunderTix even better in 2016!

Current UserValidated ReviewerIncentivizedSource: G2 invite

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