Generated from real user reviews
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Justice P.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless Interface and Outstanding Support Team"
What do you like about ThunderTix?
The interface is seamless! It's very easy to use, but the best part is the Thundertix team. They are extremely helpful and sweet.
Liora W.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix Makes My Job Easier!"
What do you like about ThunderTix?
Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch
See Related User Reviews
Justice P.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless Interface and Outstanding Support Team"
What do you like about ThunderTix?
The interface is seamless! It's very easy to use, but the best part is the Thundertix team. They are extremely helpful and sweet.
Liora W.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix Makes My Job Easier!"
What do you like about ThunderTix?
Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch
See Related User Reviews
Liora W.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix Makes My Job Easier!"
What do you like about ThunderTix?
Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch
John S.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix is great"
What do you like about ThunderTix?
The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup
See Related User Reviews
Liora W.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix Makes My Job Easier!"
What do you like about ThunderTix?
Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch
John S.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix is great"
What do you like about ThunderTix?
The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup
See Related User Reviews
Liora W.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix Makes My Job Easier!"
What do you like about ThunderTix?
Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch
John S.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix is great"
What do you like about ThunderTix?
The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup
See Related User Reviews
John S.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix is great"
What do you dislike about ThunderTix?
It's not cheap, but I think it's competitive with other services. There are additional charges for setup.
See Related User Reviews
John S.
Small-Business (50 or fewer emp.)
5.0/5
"ThunderTix is great"
What do you dislike about ThunderTix?
It's not cheap, but I think it's competitive with other services. There are additional charges for setup.
See Related User Reviews
Justice P.
Small-Business (50 or fewer emp.)
5.0/5
"Seamless Interface and Outstanding Support Team"
What do you dislike about ThunderTix?
It's hard for me to think of something I dislike about Thundertix. I guess I wish I could edit the Seating charts myself, and make changes.
Easy to use. Customer response is quick. I liek the daily updates Review collected by and hosted on G2.com.
Too many meaun option and I need to learn. Review collected by and hosted on G2.com.
Ease of use, ample features...platform allows to pick seats and menu items. Review collected by and hosted on G2.com.
Have not had any issues. We have used for several years. Review collected by and hosted on G2.com.
Ease of use for the box office and great customer support Review collected by and hosted on G2.com.
the free public display of ticket sales is not great looking, best to integrate it into your own website Review collected by and hosted on G2.com.
It's easy to use for both admins and customers. It's exactly what we need to sell tickets. Review collected by and hosted on G2.com.
Not really a con, but they're always improving the system and taking input from users like us. I'd love for changes to be instantaneous but I'm just impatient. Review collected by and hosted on G2.com.
The system is reliable and easy to use.
Support is quick and friendly.
The codebase is recently refactored and robust. Review collected by and hosted on G2.com.
That I can only give them 10 on a 1-10 scale. Review collected by and hosted on G2.com.
Very easy to use, and has alot of features. Review collected by and hosted on G2.com.
ThunderTix works very well for my current needs. Review collected by and hosted on G2.com.
We are a bunch of business executives who typically have people who handle the setup of these things for us. As a new organization, it was just us and we were very happy with how quickly we were able to start selling tickets to our event. We made a few mistakes in our thought process, and the support team saved us from any significant problems. Over the past two years, everyone we have dealt with as we came up with new wrinkles or wishes, has been outstanding. Review collected by and hosted on G2.com.
The only item we've found missing that we'd like to see is the ability to scan tickets while offline - we've come up with a work-around for certain areas, so it really is not much of an issue. Review collected by and hosted on G2.com.
Easy to use (intuitive and logical) + awesome customer support (both thorough backup FAQs & tailored emails for specific inquiries) all help turn what could be a "detail beast chore" into a simple 1-2-3 routine. Review collected by and hosted on G2.com.
no complaints -- anytime i need something I just check the detailed resource section (or email the awesome customer service folks) and there's my answer. No room needed for improvements (and, if there is....sure y'all will work with us) Review collected by and hosted on G2.com.
The support that was provided. This was a brand new process for us and we are all volunteers at our not-for-profit community support organization. Thundertix provided human support as well as help through their site. Review collected by and hosted on G2.com.
There are truly no downsides, however, we found a few of our customers did not complete their sale and think it would be helpful to have a reminder when signing off if there are items in the cart. Review collected by and hosted on G2.com.
ThunderTix is working out very well for us. Our previous ticketing system was WAAYYY too big and complicated for a small community theater like us that has volunteers and part-timers helping with Box Office. Review collected by and hosted on G2.com.
The only downside I can think of is that I wish the areas in the program where you can type in your email receipts/reminders/letters was a little easier to use. I end up having to use html for bold/italic/links. Review collected by and hosted on G2.com.