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TextByChoice

By TextByChoice

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TextByChoice Reviews & Provider Details

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TextByChoice Reviews (14)

Reviews

TextByChoice Reviews (14)

5.0
14 reviews

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WF
Small-Business (50 or fewer emp.)
"Exceptional Support and Effortless Messaging Experience"
What do you like best about TextByChoice?

The team at TextByChoice was easy to reach, quick to respond, and guided us through every step of the process. Their platform was user-friendly and intuitive, making it simple to send messages and track results. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

No downsides to using the service. I am happy with all of the services provided by TextByChoice. Review collected by and hosted on G2.com.

Marissa L.
ML
Small-Business (50 or fewer emp.)
"Effortless Setup and Instant Results, But Needs More Integrations"
What do you like best about TextByChoice?

TextByChoice made the entire setup simple and stress-free. They got me up and running fast, showed me how to use the system, and gave me the support I needed to actually start texting confidently — without second guessing every step.

Once we turned texting on, we immediately saw higher response rates and faster engagement than email. People replied right away. People bought tickets faster. It became a whole new channel of connection we didn’t have before — and now I wish I had done it years ago. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

Tech is a little simple. Would love to see more integrations with other services. Review collected by and hosted on G2.com.

Verified User in Political Organization
CP
Small-Business (50 or fewer emp.)
"Outstanding Support and Effortless Messaging Experience"
What do you like best about TextByChoice?

The customer service -- they were extremely patient with my questions and always got back to me right away, even late a night. The platform was also extremely easy to use, even sending images in my messaging. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

I wish it was easier to purchase credits directly from the platform instead of having to reach out via email. Review collected by and hosted on G2.com.

Afshi C.
AC
Small-Business (50 or fewer emp.)
"Text By Choice Review"
What do you like best about TextByChoice?

The platform made it incredibly easy to send targeted messages to different groups of voters. And the team behind TBC was extremely helpful, responsive and invested in my success. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

The website seemed a little archaic. Other than the website was easy to use. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Small-Business (50 or fewer emp.)
"Awesome experience"
What do you like best about TextByChoice?

After conversations with numerous vendors, I selected TextByChoice, primarily because of their simple value proposition without upselling. The management was always there to help me in navigating the platform and the regulatory filings. I used their P2P texting service. The platform itself is super easy to understand with simple workflows. Thanks to their platform, I was able to achieve over 100% ROI (over 110,000 votes). Overall 5 star rating! Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

The platform had one or two bugs, which wont trouble any user. I updated the management and I am confident that they addressed it. Review collected by and hosted on G2.com.

Verified User in Fine Art
PF
Small-Business (50 or fewer emp.)
"Credit Union Review"
What do you like best about TextByChoice?

Their team is very responsive. The platform is user-friendly, customizable, convenient, quick and easy for members to sign-up. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

There is nothing we dislike. Thank you!! Review collected by and hosted on G2.com.

Verified User in Banking
PB
Small-Business (50 or fewer emp.)
"Great Company"
What do you like best about TextByChoice?

It gives us the ability to text with members, and they can easily respond when it is convenient for them. Our members have been very responsive to text communication. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

Nothing. Everything is great! You can't go wrong with TextByChoice. Review collected by and hosted on G2.com.

DA
Small-Business (50 or fewer emp.)
"Played a huge role in our campaign"
What do you like best about TextByChoice?

TextByChoice made it easy to stay in touch with supporters and undecided voters alike. We used it to share updates, answer questions, and keep supporters motivated. The platform also allowed us to send personalized messages and we saw a noticeable increase in engagement. Voters felt heard and appreciated.

I’m certain TextByChoice played a huge role in our victory! Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

None. We had no issues working with TextByChoice. Review collected by and hosted on G2.com.

KK
Small-Business (50 or fewer emp.)
"Excellent Customer Service."
What do you like best about TextByChoice?

What I liked best about the company was their immediate repsonse and attention to detail with our mass messaging. Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

We did not have an aspect we disliked about the company. Review collected by and hosted on G2.com.

Vai J.
VJ
Enterprise Data Manager, BI Delivery
Mid-Market (51-1000 emp.)
"flawless execution"
What do you like best about TextByChoice?

simple easy interface, very scalable and great support Review collected by and hosted on G2.com.

What do you dislike about TextByChoice?

I have had no issues. Learning the interface takes about 5 min. Review collected by and hosted on G2.com.

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