TeamDynamix ITAM Reviews & Product Details

We like how flexible the product is in its reporting and being able to download the data to present in other mediums is also very helpful. The product normalisation is really good. Using Allsight has allowed us to embark on a transformation program in our student computer labs, as we have identified using the tooling labs that are underutilized, resulting in a 10% reduction in the fleet size, and the associated annual savings. Review collected by and hosted on G2.com.

It lacks SaaS capabilities which as more products go to SaaS may become more of an issue. Review collected by and hosted on G2.com.

Good financial value in comparison to its main competitor. Feature-rich and flexible solution. Excellent ongoing support and assistance provided by the vendor. The agent on PCs is lightweight with no discernable performance impact. Review collected by and hosted on G2.com.

The admin tools are a little complex and "clunky". For example, admin features are split between a windows app and a web interface. Review collected by and hosted on G2.com.

There isn't one thing about this software I can point to and say that's why we use it. The whole package is magic. It does what we need and we've only scratched the surface of it. Review collected by and hosted on G2.com.

I need to spend more time with the software part of it. That's where our hang-ups come from. I think we have the hardware portion down but we need to focus more on software products. Review collected by and hosted on G2.com.

The most helpful thing about AllSighThe most helpful thing about AllSight is the ease with which we can accomplish a variety of tasks, from hardware/software inventory management, setting up a checkout module, mapping areas, exporting data, running reports, etc... And of course the customer service. The Sassafras team has been terrific in having one on one meetings with us to teach the functionality, answer all questions, troubleshoot possible bugs and provide requested functionality. Review collected by and hosted on G2.com.

For downsides, I guess I would say that based on what one is trying to do, they must switch between the web interface and Key Configure (i.e. some of the functions, settings and report styles will need to be run in one interface over the other). That said, the organization seems to take customers' input to heart and updates the software often. Review collected by and hosted on G2.com.

The support staff here are phenomenal. Any time I've need help, with something minor or something big, they've been quick, professional and friendly. Review collected by and hosted on G2.com.

Nothing. Seriously, we have no problems with the product or support. Review collected by and hosted on G2.com.

The speed of getting an answer to a question from any member of their team. Review collected by and hosted on G2.com.

I have not found anything I dislike about Sassafras AllSight. Review collected by and hosted on G2.com.

The ability to run reports and get the information regarding usage and maps. It also has the capability to import custom registry settings. Review collected by and hosted on G2.com.

There has been some bugs in older versions but they are now fixed in 7.9. Review collected by and hosted on G2.com.

We use Sassafras to track software usage across our institution and manage software licenses with limited seats. We've expanded to use it track hardware and generate reports about general usage. Review collected by and hosted on G2.com.

There is a bit of a learning curve if you're trying to set this up on your own. Thankfully, support is very available and willing to assist. Review collected by and hosted on G2.com.

The more you use the product the more you realize how extremely versatile it is. For example, I love the flexibility of their reports, but I also like that I can export the report data and set up my own pivot tables, etc. Also, the high quality of their online resources and direct support is rare. Solid support is always money well spent to encourage and broaden use of a product. Review collected by and hosted on G2.com.

I really would like an interface that worked better as a Software Catalog for our campus and suspect that it is a rough fit for other higher ed institutions as well. I think what they currently have is getting there but it doesn't quite work well for us yet. Review collected by and hosted on G2.com.

I like all the features the system brings to manage our assets easily. Review collected by and hosted on G2.com.

I believe all the features of Sassafras AllSight do not give any reason to dislike the product. Review collected by and hosted on G2.com.