Recommendations to others considering Talkative:
If you're considering Talkative, my advice is to ensure that you give them a fair chance to showcase what they can do. I suspect that our business requirements were as custom as it gets to meet our needs operationally and digitally. Talkative was more than up to the challenge to customize the solution to work for our business, and graciously accommodated our many changes and tweaks along the way. Review collected by and hosted on G2.com.
What problems is Talkative solving and how is that benefiting you?
We needed deeper integration to our Mitel phone system for a true omni-channel experience and consolidated reporting. We also wanted a more consistent and intuitive chat experience across all our digital channels. Talkative not only delivered on everything we set out to accomplish, but has quickly become a trusted partner that helps us think more strategically about delivering the best digital experience to our more than 120k members. If you are tired of dealing with antiquated development shops that take weeks and months to deliver enhancements, you will undoubtedly find the speed and agility of Talkative to be refreshing. While the products themselves are best of breed, it's the people at Talkative that really differentiate the solution. Having worked in IT for nearly 20 years, I can honestly say that Talkative has been one of the best partners I have had the pleasure of working with over the span of my career. Felix and the team at Talkative were professional and beyond accommodating at every turn to ensure that we were fully satisfied with the end result. Do yourself a favor and choose Talkative if you're searching for a strategic partner and superior chat experience that will differentiate your brand. Review collected by and hosted on G2.com.
