symplr Provider Features
Workflow Automation (14)
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Workflow Management - Health Care Credentialing
Configures, customizes, or modifies credentialing paperwork and/or workflow
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Database Management - Health Care Credentialing
Maintains provider database
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User Authorization - Health Care Credentialing
Provides varying access levels to administrators, stakeholders, etc.
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Training Management
Track employee/learner's progression through training programs
Document Management
Store, manage, and track all electronic documents in a centralized location
Forms Management
Store, manage and track all forms in a centralized location
Committee Management
Manage a group of members established for coordinating plans, programs, or other initiatives
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Expiration Management
Track and manage expiration of various items including products, warranties, licenses, and contracts
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Task Management
Create, manage and track all task activities and progression
Compliance (4)
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Facility Management - Health Care Credentialing
Supports healthcare facility policies, requirements, and needs
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Facility Compliance Management - Health Care Credentialing
Manages vendor or provider access controls and compliance
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Industry Compliance Management - Health Care Credentialing
Adheres to or aligns with relevant industry regulation
Workflow Management
Create, design and manage workflows for repetitive tasks
Verification (3)
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Provider Database Collection - Health Care Credentialing
Pulls data from a regularly updated or real-time provider database
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Privileging - Health Care Credentialing
Streamlines monitoring, screening, and verification of sources
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Commitee Review - Health Care Credentialing
Provides a built-in commitee review process manager
Document Management (3)
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Credentialing e-Documentation - Health Care Credentialing
Stores and maintains credentialing documentation in the cloud
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Document Database - Health Care Credentialing
Stores and maintains credentialing documentation in a secure server
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Information Audit - Health Care Credentialing
Automates notifying and following up with missing information or documentation
Network Management (3)
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Credentialing
Enables in-platform (or provides access to services that offer) verification and validation of provider data
Notifications
Prompts providers to update out-of-date or inaccurate records
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Inter-Systems Communication
Improves communication between disparate health plans, systems, and plan administrators
Data Management (3)
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Insights
Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit
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Master Data Management
Automatically captures essential provider data, routes data to health plans, and tracks data to identify any data anomalies
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System of Record
Securely stores provider data and supports import and export to improve data governance, ensure data accuracy, and facilitate de-duplication
Additional Functionality (21)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Ad hoc Reporting
Generate one-off reports that meet information requirements
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Activity Tracking
Track and document all activities across devices, networks, and other systems
License Verification
Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.
API
Application programming interface that allows for integration with other systems/databases
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Privileging
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Reminders
Reminders sent via email
Online Applications
Ability to fill out and submit application forms on the web



