Swell Fundraising Features
Registration (16)
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Event creation
Process of creating a new event
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User registration process
User experience of registering for an event
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Payment processing
Ease of use in processing attendee payments
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Mobile check-in
Check attendees into events and sessions using a mobile device
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On-site tickets and registration
Register attendees and sell tickets on-site
Online Registration
Real-time registration over the web
Visitor Registration
Make a list and register visitors
Visitor Registration
Make a list and register visitors
Multi-Event
Utilize the same app for multiple events
Group Registration
Register a group/batch of attendees
Online Registration
Real-time registration over the web
Event Registration
Online registration for events
Class Registration
Online registration for classes
Online Ticketing
Allow users to buy and sell tickets online, register for events, and collect buyer information
Season Tickets
Grants the users access to all events for one season
Electronic Payments
Electronically collect payments for goods or services
Marketing and Communications (29)
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Event website creation
Design and manage a dedicated event website
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Email automation
Automate email communications with attendees
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Email customization
Design and customize email communications
Contact list management
Organize and manage contact list of attendees
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Social media promotion
Advertise and promote event using social media integrations
Guest List Management
Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
Artist Management
Contract/License Management
Track, store, and access client contracts or licenses
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Website Management
Built-in website builder or integration with third-party site
Attendee Management
Process of managing, tracking, and communicating with individuals who are registered to attend an event
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Event Management
Schedule and manage the logistics of activities and other gatherings
Wait List Management
Record, update and manage waiting lists
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Badge Management
Create, manage, and print wearable badges
Support Ticket Management
Allow customers/users to submit support queries and service requests
Survey/Poll Management
Create and administer polls and surveys
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Refund Management
Oversee the process of issuing refunds
Forms Management
Store, manage and track all forms in a centralized location
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Venue Management
Includes all operations and activities associated with a physical space or location that is used for hosting events
Customer Data Management
Searchable repository of information about clients
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Administration (4)
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Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
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Automation
Tools to automate a variety of processes such as email marketing and emailing receipts.
Contribution Tracking
View donor contribution history, track how much money have been raised over time and measure progress
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Fundraising (20)
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Campaign Management
The ability to plan and execute fundraising campaigns based around specific goals.
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Online Donation Portal
The ability to accept donations online via a website, social media, or mobile device.
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Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval.
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Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks.
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Mobile Capabilities
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Event Management
Schedule and manage the logistics of activities and other gatherings
Auction Management
Allows businesses to create and manage auctions.
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Alumni Management
Tools that help educational institutions or fundraising organizations connect with alumni
Volunteer Management
Manage volunteer information and direct volunteer resources
Gift Matching Management
Ability to match gifts through the system
Grant Management
Monitor application statuses, proposals and award funds
Membership Management
Database of members to track personal information of individuals and families
Website Management
Built-in website builder or integration with third-party site
Receipt Management
Upload, track, and submit receipts in a central database
Contact Management
Manage, organize, and store contact information
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
SMS Reminders
Reminders sent via SMS/text message
Agentic AI - Event Registration & Ticketing (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Additional Functionality (86)
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Event Scheduling
Plan an event's time and location
Customizable Forms
Customize contracts and forms to collect specific information
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
API
Application programming interface that allows for integration with other systems/databases
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Event Ticketing
Manage tickets for specific events
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Updates
Receive system updates as soon as any changes are made
Event Calendar
A list of events with their respective dates
Floor Plans & Maps
Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
Commenting/Notes
Leave comments and notes on documents for others to view
Event Tracking
Email Marketing
Create and send email blasts/campaigns
Gamification
Games or game-like elements to track progress and reward accomplishments
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Lead Capture
Automatically identify and save contact information of potential customers
Badge Printing
Self Check-In/Check-Out
Check-in and out via a mobile device or kiosk
Data Import/Export
Import and export data to and from software applications
Seating Map
For selection of seat at booking or check-in
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Data
Receive data and information in real time
Multi-Language
Manage and support multiple languages
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Guest List Search
Attendee Profiles
List information about event guests
Email Reminders
Reminders sent via email
QR Codes
Matrix barcode that stores information
Attendee Segmentation
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customizable Fields
Customize data fields to support various needs and use cases
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Attendance Tracking
Track the attendance of specific individuals or groups
Data Security
Protect sensitive data for digital privacy
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Print-at-Home
The ability to print tickets before arriving
Reserved Seating
Specify type/number of reserved tickets based on seating selected during booking
Mobile Ticketing
Allowing users to order, pay for, obtain, and validate tickets using mobile devices
Sales Reports
Reports specific to sales analysis for trends and strategies
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Ticket Brokering
The resale of tickets based on demand and availability
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Multi-Currency
Manage and handle various international currencies
Cross Selling Functionality
Automatically suggest related, complementary or add-on items to customers
Kiosk Ticketing
Obtain tickets via Kiosk upon arrival at event
Dynamic Pricing
Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
Ticket Reservations
Create and manage ticket reservations for various events
Mobile Giving
Ability to make a donation from a mobile device/app
Accounting Integration
Integrate with a third-party accounting system
Online Forms
Create new forms and/or use ready-made online form templates
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Recurring Giving
Manage and track recurring gifts
Customizable Reports
Alter the layout and content of reports
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Donor Discovery
Search 3rd party databases to identify potential donors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Scheduling
Plan an event's time and location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Email Reminders
Reminders sent via email
Credit Card Processing
Accept and process credit card transactions
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Electronic Payments
Electronically collect payments for goods or services
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Campaign Analytics
Track and interpret campaign performance metrics
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Payment Processing
Accept, record, and reconcile financial transactions
Data Import/Export
Import and export data to and from software applications