--- title: Surveybox Reviews meta_title: 'Surveybox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how Surveybox works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 35 scale: '5' date_modified: '2026-08-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Surveybox Reviews **Vendor:** Surveybox.ai **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.7/5.0 **Total Reviews:** 35 ## About Surveybox Surveybox.ai is an all-in-one software solution designed to help users create surveys, gather feedback, and manage customer experiences efficiently. This platform integrates various functionalities, allowing businesses to streamline their feedback processes and gain valuable insights into customer sentiment and preferences. By harnessing the power of artificial intelligence, Surveybox.ai enables organizations to not only collect data but also analyze it effectively, making it a comprehensive tool for enhancing customer engagement. Targeted at businesses of all sizes, Surveybox.ai caters to marketing teams, customer service departments, and product managers who seek to understand their customers better. The platform is particularly useful for organizations looking to enhance their customer experience by gathering actionable feedback. Whether it’s for product development, service improvement, or customer satisfaction analysis, Surveybox.ai provides the necessary tools to facilitate these processes. Its user-friendly interface allows users to create surveys in minutes, ensuring that gathering feedback does not become a cumbersome task. One of the standout features of Surveybox.ai is its ability to automate follow-up actions based on survey responses. This means that businesses can engage with customers promptly, addressing any concerns or acknowledging positive feedback without manual intervention. The automation capabilities not only save time but also enhance the overall customer experience by ensuring timely communication. Additionally, the platform offers robust analytics tools that help users interpret the data collected, providing insights into customer sentiment and the Voice of the Customer (VoC). Surveybox.ai distinguishes itself from other survey tools through its seamless integration of various functionalities into a single platform. Users can manage their surveys, responses, and insights all in one place, which simplifies the workflow and reduces the need for multiple tools. The AI-powered features further enhance the platform's capabilities, allowing for advanced data analysis and trend identification that can inform strategic decisions. By providing a holistic view of customer feedback and experience, Surveybox.ai empowers businesses to make data-driven decisions that can lead to improved customer satisfaction and loyalty. Overall, Surveybox.ai serves as a comprehensive solution for organizations aiming to elevate their customer experience initiatives. With its combination of survey creation, feedback collection, automation, and insightful analytics, it positions itself as a valuable resource for any business looking to understand and respond to their customers effectively. ## Surveybox Pros & Cons **What users like:** - Users appreciate the **ease of use** in SurveyBox, facilitating quick survey creation and structured feedback collection. (19 reviews) - Users find SurveyBox to be a **helpful tool for measuring engagement** and generating actionable insights effectively. (10 reviews) - Users appreciate the **easy creation process** in Surveybox, finding the interface intuitive and user-friendly. (9 reviews) - Users love the **fast and efficient feedback management** of Surveybox, enabling quick survey launches and insightful analysis. (8 reviews) - Users find SurveyBox's **simplicity** in creating and analyzing surveys remarkably efficient and user-friendly. (8 reviews) - Intuitive (6 reviews) - Efficiency (5 reviews) - Users find the **setup ease** of Surveybox remarkable, allowing quick, intuitive survey creation without hassle. (5 reviews) - User Interface (5 reviews) - Quick Setup (4 reviews) **What users dislike:** - Users find the **limited visual customization** in Surveybox quite restrictive, impacting their ability to enhance branding effectively. (6 reviews) - Users find the **pricing high** , especially impacting smaller teams and individuals seeking budget-friendly options. (4 reviews) - Users note the **limited data analysis** capabilities, lacking advanced analytics and flexible reporting options for deeper insights. (4 reviews) - Users desire **more advanced data visualization options** , as current features sometimes limit deeper analysis capabilities. (3 reviews) - Users note the **inadequate filtering** options in Surveybox, limiting deeper data analysis within the platform. (2 reviews) - Users note **integration issues** with Surveybox, citing limited third-party connections and advanced survey features compared to competitors. (2 reviews) - Users experience **lag issues with surveys** , limiting detailed responses and advanced survey logic compared to larger platforms. (2 reviews) - Users find the **difficult setup** for advanced features to be a significant drawback of Surveybox. (1 reviews) - Layout Issues (1 reviews) - Limited Templates (1 reviews) - [View Surveybox pricing details and edition comparison](https://www.g2.com/products/surveybox-ai-llc-surveybox/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A58%3A48+-0500&secure%5Bsession_id%5D=939f4071-0819-41f7-932a-cf10997a3987&secure%5Btoken%5D=0589ef71db2536ecfb4e270479434bf0e808831ca4c85eb3915ded3dfed34371&format=llm_user) ## Surveybox Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) ## Surveybox Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Surveybox Alternatives - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,662 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,241 reviews)