Sumo Logic Reviews (403)

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Sumo Logic Reviews (403)

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4.3
403 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and real-time insights provided by Sumo Logic, which significantly enhances their ability to monitor and analyze logs efficiently. The platform's robust query language and seamless integration with cloud services are also frequently highlighted as key benefits. However, many users note a common limitation regarding the steep learning curve for advanced features, which can be challenging for new users.

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Sudarshan B.
SB
Sudarshan B.
System Admin
Mid-Market (51-1000 emp.)
"Centralized Logging with Intuitive Dashboards"
4.5/5
What do you like best about Sumo Logic?

I use Sumo Logic as a centralized logging and monitoring platform, which offers powerful search capabilities and makes it easy to correlate logs from different systems. The platform is intuitive for troubleshooting and provides flexible dashboards and alerting. The log search feature is very powerful, with a flexible and fast search language that makes filtering easy. The centralized log aggregation eliminates the need to switch between tools and speeds up root cause analysis. I also appreciate the custom dashboards that provide real-time visibility and the straightforward, easy initial setup. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Pricing can become expensive as our volume grows, and the query language has a learning curve for new users. Improved dashboard customization and more guided onboarding would also enhance the overall experience. Review collected by and hosted on G2.com.

Vishal S.
VS
Vishal S.
AI Engineer
Mid-Market (51-1000 emp.)
"AI Activity Monitoring That Makes Auditing and Debugging Easy"
4.5/5
What do you like best about Sumo Logic?

What stood out to me most was the AI activity monitoring. I can now see exactly who's doing what with Claude, user logins, admin actions, API key creation, all in one place. For an AI engineer, that kind of audit trail is genuinely useful, not just for compliance teams but for debugging access issues and tracking how developers are interacting with the platform Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The detection rules are solid for standard compliance scenarios, but as someone building AI-heavy workflows, I'd love more customization options specific to model-level events, not just admin and workspace changes Review collected by and hosted on G2.com.

amol a.
AA
amol a.
Software Engineer
Enterprise (> 1000 emp.)
"Cuts Alert Fatigue with Clear Summaries, but Data Source Onboarding Feels Clunky"
3.5/5
What do you like best about Sumo Logic?

As a software engineer, what I like best is that Dojo AI actually reduces alert fatigue in a meaningful way. The Summary Agent gives my team a clean, readable explanation of what triggered each Insight, instead of everyone digging through 40 lines of raw log data, they get a clear summary of the key signals, scope, and context. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Onboarding new data sources can still feel clunkier than it should be. We added a new SaaS tool to our stack last quarter and getting the logs flowing correctly into Sumo Logic took almost a full week of back-and-forth with documentation and support Review collected by and hosted on G2.com.

aarti y.
AY
aarti y.
Platform Engineer
Mid-Market (51-1000 emp.)
"Live Tail and LogReduce Make Real-Time Troubleshooting Fast"
4/5
What do you like best about Sumo Logic?

Sumo Logic's Live Tail feature is something I use almost daily, being able to stream real-time logs during a deployment means I catch anomalies within seconds instead of waiting for an alert to fire. The LogReduce clustering has genuinely cut my incident investigation time in half by automatically grouping similar error patterns Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The dashboard building experience is where I feel the most friction, there's no drag-and-drop panel resizing, so arranging widgets into a clean layout takes far longer than it should and becomes a real time sink when you're iterating quickly during an incident review Review collected by and hosted on G2.com.

LS
Luciana S.
IT Manager
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Brilliant Centralized Log Management with Powerful Search, Dashboards, and Integrations"
4.5/5
What do you like best about Sumo Logic?

I like the brilliant and centralized log management capabilities from the software and this happens both on hybrid and cloud environments

The program issues robust and real time monitoring reports, helping to effectively identify an issue

The search abilities from Sumo Logic is outstanding and this helps in investigation and troubleshooting

The dashboard issues visuals that are helpful with operational insights that are manageable

The integration the tool gives with other cloud based systems including security systems is brilliant

Sumo Logic is resourceful in both security monitoring and observability, and this happens in one place Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sumo Logic has resourceful query language and this takes time for new users

The program feels expensive, more so when data ingestion keeps growing Review collected by and hosted on G2.com.

Sudhakar I.
SI
Sudhakar I.
Platform Solutions Architect - Principal
Enterprise (> 1000 emp.)
"MoBot’s AI-Guided Assistance Makes Observability and Security Workflows a Breeze"
5/5
What do you like best about Sumo Logic?

As a solution architect, what impressed me most was MoBot. Having an AI-guided assistant that helps you navigate observability and security workflows, write queries, and even refine them with suggestions and nice UI experience, That's a game changer, especially for someone who's still getting comfortable with complex log queries. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

While Sumo Logic is incredibly powerful, it can feel overwhelming when you first get started. There's just so much to take in metrics, logs, Cloud SIEM, automation, MoBot, and without proper training, it's easy to feel lost navigating the platform Review collected by and hosted on G2.com.

Dustin C.
DC
Dustin C.
Sr Network Security Engineer
Enterprise (> 1000 emp.)
"Robust Logging, Application Monitoring needs UI Upgrade"
4/5
What do you like best about Sumo Logic?

I appreciate Sumo Logic for solving scalability for different logging sources and naturalization of data. I find the ability to monitor our applications for secure performance concerns particularly useful. Troubleshooting applications is easier with the ability to look through data across multiple sources and correlate that data quickly, which is critical for us. I also value the security aspect, as it helps us put a security lens on our data analysis. Additionally, I appreciate how the application monitoring ensures we can parse data and correlate it with our existing log data. The initial setup of Sumo Logic was extremely easy, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I feel like the application monitoring is not quite up to current industry standards. A modern UI redesign would help considerably. Review collected by and hosted on G2.com.

JK
Jitae K.
Devops Engineer
Mid-Market (51-1000 emp.)
"Sumo for Devops usecase"
4.5/5
What do you like best about Sumo Logic?

There has been lots of improvements since I wrote this review,

UI changes - its still optional like you can have a experience with new UI, but I still prefer old UI though.

AI Query - Like there is a bit learning curve to learn about how to query, now we can use a query agent to translate natural-language questions into search query. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

There are bunch of ways you can save money like Frex Pricing or Assigning data to infrequent/frequent tires,. etc, based on your use cases. But its still bit pricey. Review collected by and hosted on G2.com.

Ján J.
JJ
Ján J.
SQA Engineer
Enterprise (> 1000 emp.)
"Powerful Data Ingestion and Queries, but a Steep Learning Curve"
3.5/5
What do you like best about Sumo Logic?

One of Sumo’s strongest suits is its ability to ingest and normalize data from almost any source—AWS, Azure, GCP, or on-prem—into a single “pane of glass.” The query language is incredibly robust, and I use it every day for debugging. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

If you aren’t familiar with their specific syntax, it can take some time to become proficient. I’d suggest improving the “out-of-the-box” query builders to make it easier to get started. Also, when running complex queries over large time ranges (for example, 7+ days), the UI can sometimes feel sluggish or even time out. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Powerful, Fast, and Effortless Data Insights"
4.5/5
What do you like best about Sumo Logic?

The platform remains incredibly powerful yet accessible. The ease of use in terms of getting data in and the speed of the query language are top-tier. I appreciate how quickly you can go from a raw log to a meaningful visualization. The pre-built dashboards and the App Catalog make it easy to get immediate value without having to build everything from scratch. It feels like a platform built for engineers who need answers fast, not just a storage bin for data Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The new UI is a significant pain point. Specifically, the removal of the internal tabbing system has disrupted my workflow. In the old UI, I could manage multiple searches and dashboards within one browser window effortlessly. The new "browser-native" tab approach feels cluttered and makes it much harder to pivot between concurrent investigations without losing my place. Additionally, the navigation in the new UI feels more "click-heavy" and less intuitive for those of us who grew used to the classic layout. Review collected by and hosted on G2.com.