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Sumo Logic Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Sumo Logic Reviews (363)

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Reviews

Sumo Logic Reviews (363)

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4.3
363 reviews

Pros & Cons

Generated from real user reviews
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Ujwala D.
UD
Mid-Market (51-1000 emp.)
"User friendly app"
What do you like best about Sumo Logic?

Easy to read & configure. For all tracing & monitoring we frequency of use is higher, Sumo logic. Ease of integration & Ease of Implementation is also good. Never felt a need to contect Customer Support. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Documentation around dashboard configurations & other features related help.

Looks like sumo is providing many features but people are not having enough knowledge ot utilize it at its best Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Centralized log management with insights"
What do you like best about Sumo Logic?

Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Sumologic is the best in town for log processing"
What do you like best about Sumo Logic?

Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack.

Easy to start with from the instrumentation point of view, they cover a lot of tech stacks. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Its implementation of metrics, RUM, tracing is all disconnected.

It feels like multiple products put together with no thought of the whole.

No meaningful way to discover what data is available.

The root cause analysis, service diagram and others do not scale, for a big organization they are useless. Review collected by and hosted on G2.com.

Stuart S.
SS
Junior DevOps Engineer
Mid-Market (51-1000 emp.)
"Indexed logs make searching easy"
What do you like best about Sumo Logic?

Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Nothing, it's a great tool that does everything we need it to. Review collected by and hosted on G2.com.

NS
security engineer and consultant
Mid-Market (51-1000 emp.)
"SumoLogic - Harnessing the Power of Log Data for Intelligent Insights"
What do you like best about Sumo Logic?

Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations. Review collected by and hosted on G2.com.

poonam h.
PH
Senior SEO Lead
Mid-Market (51-1000 emp.)
"Real-Time Log Management tool"
What do you like best about Sumo Logic?

sumo logic has alot of upsides. some of them are mentioned below

1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues.

2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms.

3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises.

4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Cost: One common criticism is that Sumo Logic can be relatively expensive, especially for organizations with large volumes of data.

Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users.

Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data. Review collected by and hosted on G2.com.

Nitin  P.
NP
Software Engineer
Small-Business (50 or fewer emp.)
"Efficient security monitoring, logging and analytics platform."
What do you like best about Sumo Logic?

The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future. Review collected by and hosted on G2.com.

AS
Interior Designer
Design
Mid-Market (51-1000 emp.)
"Perfect team with supportive infrastructure"
What do you like best about Sumo Logic?

Sumo logic have the best and suportive team to manage our all problems in just a seconds. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

They have besst and easy to use interface to lg our data informtion easily. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market (51-1000 emp.)
"Great tool for monitoring and log aggregation"
What do you like best about Sumo Logic?

Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise (> 1000 emp.)
"We were not looking for a new tool but your team sold us during the POV"
What do you like best about Sumo Logic?

Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

7%

Perceived Cost

$$$$$

How much does Sumo Logic cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 32 purchases.

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Sumo Logic Features
Resolution Automation
Resolution Guidance
System Isolation
Incident Logs
Incident Reports
Resource Usage
Incident Alerts
Database Management
Workflow Management
Dashboards and Visualizations
Alerts and Notifications
Reporting
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