--- title: Sumo Logic Reviews meta_title: 'Sumo Logic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 403 reviews by the users' company size, role or industry to find out how Sumo Logic works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 403 scale: '5' date_modified: '2026-07-17' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sumo Logic Reviews **Vendor:** Sumo Logic **Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) **Average Rating:** 4.3/5.0 **Total Reviews:** 403 ## About Sumo Logic Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM ## Sumo Logic Pros & Cons **What users like:** - Users value the **ease of use** of Sumo Logic, finding it simple to learn and configure effectively. (54 reviews) - Users appreciate the **ease of searching and configuring logs** , enhancing their monitoring and tracing capabilities effortlessly. (44 reviews) - Users value the **Continuous Intelligence feature** of Sumo Logic for its quick and actionable insights from diverse data. (32 reviews) - Users commend **Sumo Logic's visual power and flexibility** , enhancing KPI display and minimizing log-related workload. (30 reviews) - Users value the **real-time insights** offered by Sumo Logic, enhancing monitoring and analytics for better decision-making. (29 reviews) - Users value the **easy integrations** of Sumo Logic, streamlining their workflow and simplifying monitoring tasks. (27 reviews) - User Interface (26 reviews) - Users value the **ease of monitoring and dashboard creation** with Sumo Logic, enhancing their overall tracking experience. (25 reviews) - Analytics (23 reviews) - Dashboard Usability (22 reviews) **What users dislike:** - Users find Sumo Logic to be **expensive** , often questioning if its value justifies the high pricing. (18 reviews) - Users find the **difficult learning** curve of Sumo Logic hampers quick proficiency in using its features effectively. (16 reviews) - Users find Sumo Logic's **steep learning curve** challenging, especially when mastering complex queries and setup processes. (16 reviews) - Users find the **steep learning curve** of Sumo Logic challenging, requiring significant time to gain proficiency. (16 reviews) - Users experience **slow performance** due to a clunky UI and delayed alerting, impacting efficiency and response times. (16 reviews) - Users find the **poor interface design** of Sumo Logic outdated, limiting usability and overall experience compared to competitors. (15 reviews) - Users find the **new UI cumbersome** , lacking features from the old version that hinder usability and efficiency. (14 reviews) - Poor UI Design (13 reviews) - Pricing Issues (13 reviews) - Complex Querying (12 reviews) ## Sumo Logic Reviews ### 1. Outstanding Multi-Cloud Visibility and Insightful Event Correlation **Rating:** 4.5/5.0 stars **Reviewed by:** Claudio F. | Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Sumo Logic?** I appreciate how it enables me to correlate events and organize them into Insights, which really helps me concentrate on more detailed analysis. Additionally, the multi-cloud visibility is outstanding, especially since we operate across multiple cloud environments. **What do you dislike about Sumo Logic?** Up to now, I haven't been satisfied with how the rules can be customized, particularly when it comes to automatic detection. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic enables a shift from a reactive, slow incident response approach to a more proactive threat hunting strategy. I have found it valuable due to its advanced capabilities, which are well-suited for modern environments and help speed up the entire incident response process. ### 2. Best tool for real time insights and logging **Rating:** 5.0/5.0 stars **Reviewed by:** Arpan K. | Quality Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Sumo Logic?** I have been able to provide more insights to devs for the issues I find in the website, either it can be an error popup or failed transaction. It has given me the capability to pin point the error. Thanks to the easy query search- which give real time error logging. **What do you dislike about Sumo Logic?** I have come at intermediate level in sumo. Though it will be helpful if you provide a quick tour of the all most used sumo features for an absolute beginner. **What problems is Sumo Logic solving and how is that benefiting you?** Potential issues were caught early because of real time alerting and monitoring. Also as a team we share dashboards which helps in better reporting and collobaration. ### 3. Sumo Logic is a great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh K. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Sumo Logic?** I use Sumo Logic on a every day basis to debug the Call flow. Sumo Logic Log search is a fantastic tool that provides good log search mechanisam. Sumo Logic rich in tools helps to quickly debug the voice call flow with its clear log details. Traces are very clear in Sumo Logic helps to find what we required. Metrics are also very helpful. **What do you dislike about Sumo Logic?** Everything is fantastic. No issues in Sumo Logic. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps me to quickly understand the voice call flow and find the issue in the flow. It helps to debug the issue quickly. ### 4. Centralized, cloud-native log ingestion & analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Sumo Logic?** Centralized, cloud-native log ingestion & analytics, Sumo Logic makes it fairly easy to collect logs (and other machine data) from many sources (cloud, servers, apps) into a centralized platform and analyze them. **What do you dislike about Sumo Logic?** For very large volumes of logs or long time-range searches, queries may be slow. Some users report significant delays or slowness compared to alternatives. **What problems is Sumo Logic solving and how is that benefiting you?** real-time monitoring and alerting, For log analytics, operations, security use cases (e.g. cloud/SIEM), Sumo’s near real-time ingestion + alerting helps spot and respond to problems faster. ### 5. Powerful Threat Detection and Data Evaluation **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas M. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Sumo Logic?** I want to emphasize its robust data evaluation capabilities, as well as its effectiveness in proactively identifying security threats. **What do you dislike about Sumo Logic?** One aspect I dislike is that the query language is relatively complex and not very intuitive at first. **What problems is Sumo Logic solving and how is that benefiting you?** This has proven to be an excellent security solution for cloud operations. It has helped decrease MTTR by allowing for quick identification of the root cause of incidents. Additionally, its unified observability means I no longer have to switch between several different tools. ### 6. Robust Real-Time Intelligence, Minor Latency with Historical Data **Rating:** 4.5/5.0 stars **Reviewed by:** Yann S. | Network Operations Center, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Sumo Logic?** What I appreciate most is the platform's robustness as a Continuous Intelligence solution. Its cloud-native architecture enables organizations to efficiently unify and analyze vast amounts of machine data in real time, which helps maintain continuous application reliability and enhances their security against modern threats. **What do you dislike about Sumo Logic?** I've noticed that the platform sometimes experiences latency when querying large amounts of historical or archived data, particularly during comprehensive searches within these secondary repositories. **What problems is Sumo Logic solving and how is that benefiting you?** Since adopting Sumo Logic, our security has improved thanks to real-time threat detection, and our operational decision-making has become more efficient, resulting in more reliable and consistent service. ### 7. Effortless Log Search and Data Consolidation at Scale **Rating:** 4.0/5.0 stars **Reviewed by:** Kim K. | Security Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Sumo Logic?** I appreciate the quick log search feature, as it allows for efficient searching through records even at the petabyte scale. Additionally, I find the data consolidation helpful, since it simplifies the process of generating reports. **What do you dislike about Sumo Logic?** Junior analysts encounter a steep learning curve when trying to master the complex on-site security queries. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic is a solid and reliable solution that integrates seamlessly with modern cloud-based IT infrastructures. It has proven valuable for both performance monitoring and effective data management. ### 8. Sumologic: Easy to use SIEM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nisarg S. | Cyber Security Expert, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Sumo Logic?** They have included co pilot for ease of use, also now new mitre framework coverage is also there. Also dashboards we can download in PDF. **What do you dislike about Sumo Logic?** New UI is difficult to manage now, old UI was better according to me. **Recommendations to others considering Sumo Logic:** It is really good SIEM tool who are also giving lots of prebuilt stuffs. **What problems is Sumo Logic solving and how is that benefiting you?** It is collecting all data source logs in one place so it is easy to monitor all security data sources effectively and without logging into different portals. Also, it is easy to create rules for custom use cases. ### 9. Sumo Logic great product **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry J. | Senior Technical Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Sumo Logic?** Very easy to search through large amounts of logs. The query language allows me to filter to exactly what am looking for. **What do you dislike about Sumo Logic?** There is a bit of a learning curve for advanced queries and they sometimes take a bit longer to come back with results. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic has provided us with a great tool to aid in security incidents to correlate events and quickly pinpoint issues. ### 10. My Three-Year Experience with Sumo Logic: Streamlining Log Management and Issue Resolution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Sumo Logic?** I have been using Sumo Logic for the past three years, and in my experience, it has been highly effective in addressing issues across multiple environments. One of the main features I find impressive is its quick response time. For example, when we need to retrieve application logs from a server or container orchestration, we typically have to log into the container or server, locate the file path, and search for the relevant logs. However, with Sumo Logic, you can simply enter the error keyword or host details along with the error information and specify the time frame, and you’ll get all the relevant logs from the container within seconds. This is why I highly recommend Sumo Logic to others. Additionally, I’ve used the recently added Copilot feature, and my overall user experience has been excellent. I encourage Sumo Logic to continue integrating new features, such as enhanced error detection, i hope the customer support top be good at all. **What do you dislike about Sumo Logic?** From a user's perspective, I believe Sumo Logic could improve its UI experience, as the current interface feels outdated and resembles an older application. In my personal experience, a more colorful and modern UI would attract more users and make the platform more enjoyable to use. While the features are excellent, the pricing could be a concern. Users often evaluate whether the cost is justified by the value provided, so ensuring a balance between price and functionality is key. A great customer experience can lead to higher satisfaction and attract more customers. Additionally, I suggest enhancing the onboarding process with more intuitive tutorials or guided workflows to help new users get started quickly. Another improvement could be faster load times for dashboards **What problems is Sumo Logic solving and how is that benefiting you?** Over the past three years, I have been using the Sumo Logic application, which has significantly helped resolve numerous P1 issues, incidents, and other infrastructure and application problems. Sumo Logic has been particularly valuable in addressing customer-related issues that need to be fixed within SLA timeframes. In such cases, it is highly effective for identifying the issue, determining the root cause, and providing detailed insights. Based on my experience with production-related queries, Sumo Logic is extremely beneficial. We have integrated it with AWS, which simplifies log ingestion for our applications and enhances efficiency. Additionally, Sumo Logic’s custom query flexibility allows me to use regex-based field parsing and the query builder to extract specific data, such as error codes, enabling precise and efficient troubleshooting. ### 11. Easy to Use and Master—No Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Sumo Logic?** Easy to use and master and does not have learning curse like Splunk. Customer support is great. **What do you dislike about Sumo Logic?** It does not have solid SOAR features like Sentinel. **What problems is Sumo Logic solving and how is that benefiting you?** The single pane of glass overview is nice and i can see it all at once A lot of automation. ### 12. Poorna's SUMOLOGIC Review **Rating:** 5.0/5.0 stars **Reviewed by:** Poorna Srinivasa Rao T. | Senior Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2023 **What do you like best about Sumo Logic?** Sumo logic is a cloud native tool, which helps in ingesting high volume of data logs with minimum latency. It is highly scalable, aids in real time monitoring, threat detections and SOAR, dashboards and APIs help to work seamlessly. **What do you dislike about Sumo Logic?** Cost part is a bit higher when compared to other competitors, sometimes there is error in the data representations. Also it is not with as ease as other cloud native siem tools in the market. **What problems is Sumo Logic solving and how is that benefiting you?** In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases. ### 13. Flexible Pricing and Powerful Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Rafael N. | SOC Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sumo Logic?** Sumo Logic's Flex pricing model and insight generation. **What do you dislike about Sumo Logic?** User experience (UX) design does not match a friendly interface. **What problems is Sumo Logic solving and how is that benefiting you?** This tool is useful for both log management and security monitoring. ### 14. Real-time log analysis made easy with Sumo Logic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Sumo Logic?** Sumo Logic’s real-time log processing and intuitive query language make it easy to monitor application performance and infrastructure health. I especially like the pre-built dashboards and visualizations for AWS and Kubernetes, which save a lot of setup time. The alerting system is reliable and helps detect anomalies quickly. Its scalability is also impressive, handling large volumes of log data with ease. **What do you dislike about Sumo Logic?** The learning curve can be steep for beginners, especially when it comes to writing advanced queries and setting up complex alerts. The UI could be more responsive at times, especially when loading heavy dashboards. Also, pricing might be on the higher side for smaller teams or startups. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps us centralize and analyze log data from various cloud services and on-prem systems in real time. This has significantly improved our ability to identify performance bottlenecks, detect security anomalies, and troubleshoot issues faster. The powerful search and alerting capabilities reduce downtime and improve incident response times, benefiting both our DevOps and security teams. ### 15. Quality Product, Premium Price, Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua W. | Technical Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Sumo Logic?** The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer. I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership. Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace. **What do you dislike about Sumo Logic?** The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo is helping us identify incidents and accurately log our production servers. ### 16. Reliable Tool for Centralizing and Analyzing Logs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Sumo Logic?** I like that Sumo Logic brings all my logs together. The search is quick, and it’s pretty simple to set up dashboards. It also connects easily with other tools we use. **What do you dislike about Sumo Logic?** Sometimes Sumo Logic feels a bit slow loading large amounts of data, and it takes a while to get used to more advanced features. The pricing can also get high if you need to scale up. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic solves issues with log management and security monitoring and provides real-time alerts. ### 17. It is Good and Friendly UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Sumo Logic?** Sumo Logic is helpful for real-time monitoring, log management, and security analytics. The main upsides include fast data insights, scalable cloud-native architecture, strong security features, and easy integration with many tools. **What do you dislike about Sumo Logic?** Here are the main downsides of Sumo Logic: Complex Query Language: Steep learning curve for writing complex queries. Costly at Scale: Pricing can get expensive with high data volumes. Limited Customization: Dashboards and alerts can be less flexible compared to some other tools. **What problems is Sumo Logic solving and how is that benefiting you?** mentioned above ### 18. Great observability tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohan D. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Sumo Logic?** I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built which we use. The integration in our project was also pretty simple. We use it quite frequently to investigate incidents. **What do you dislike about Sumo Logic?** The UI design could be better it seems a bit dated, There could be more of UI feedback on executing queries. The customer support is something which was a bit hard to reach to as we use it through the client. **What problems is Sumo Logic solving and how is that benefiting you?** It solves the problem of incident investigation and log searches are easy to do. It helps us in monitoring metrics for our applications and have dashboards. ### 19. Easy Log Search, No Complaints **Rating:** 5.0/5.0 stars **Reviewed by:** Sri D. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Sumo Logic?** Ease to search for logs, properly grouped logging structure **What do you dislike about Sumo Logic?** Nothinng to dislike about this amazing product **What problems is Sumo Logic solving and how is that benefiting you?** I used sumo logic to log our backend server logs. It was very helpful in terms of debugging and monitoring ### 20. Sumo Logic a top class log collector and log query **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Sumo Logic?** Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests logs from many different sources. It does have support for many data sources which reduces the time one would have to spend with any customization. When troubleshooting issues one can turn to Sumo Logic logs to investigate to norrow down what happened at a particular time. In my organisation we use Sumo Logic to ingest Active Directory logs and query for events relates to user(s) when investigating user activities. **What do you dislike about Sumo Logic?** Some of the things that I don't like about Sumo Logic is that it's cost is higher than similar tools. The customer support for Sumo Logic is not that great. As an enterprise custom I expected a higher quality of service. There is not much for out of the box reports or dashboards. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helped with complimenting the SIEM solution used. It is used to ingest the logs for Critical Infrastructure. For example, we use Sumo Logic to ingest Active Directory logs. Therefore, Sumo Logic is used as a log repository and also used to investigate events related to user activities. We also use Sumo Logic when looking for events related to specific applications that are Critical Infrastructure components and it is easy to quickly parse the logs and get results in a timely manner. ### 21. Sumo Logic: Solid observability, but costs pile up **Rating:** 4.5/5.0 stars **Reviewed by:** Mushraf H. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sumo Logic?** Sumo Logic offers strong log analytics with wide integrations that make it easy to plug into existing systems. **What do you dislike about Sumo Logic?** The platform gets expensive at scale, and query performance can lag with high-cardinality data. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps centralize logs and provides useful insights for troubleshooting, improving visibility across services. ### 22. SumoLogic Review **Rating:** 5.0/5.0 stars **Reviewed by:** Christian D. | SOC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Sumo Logic?** We value sumologic as our SIEM on security. It is very helpful on query and ease of use for monitoring and setting up alerts. We use this everyday for critical monitoring. **What do you dislike about Sumo Logic?** It needs more tutorials on queries and pipelines. Monitoring on logging size too. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic effectively solves issues related to log management and real-time monitoring, enabling me to quickly identify and troubleshoot problems, gain valuable insights from data, and enhance overall system performance, which ultimately improves operational efficiency. ### 23. Review of sumo logic **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Sumo Logic?** ability to look up logs by trace across multiple services **What do you dislike about Sumo Logic?** There are sometimes delays between the log generation and its visibility on sumo. and sometime sumo misses logs. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo is used to help analyze logs for errors for root cause analysis for issues. ### 24. Sumologic, real time log processing review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sumo Logic?** Good for real time log processing, easy to understand query language **What do you dislike about Sumo Logic?** There is no option to go to the selected page, I have to click too many times **What problems is Sumo Logic solving and how is that benefiting you?** Easy to debug with sumologic log processing, many filter availability sorts out unwanted logs. ### 25. Best for logs and finding Root cause for a problem **Rating:** 4.5/5.0 stars **Reviewed by:** Sai L. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sumo Logic?** Interface is good and We can easily navigate through by filtering in search. **What do you dislike about Sumo Logic?** Not many options in filters. Alerts and AI rleated automations not supported **What problems is Sumo Logic solving and how is that benefiting you?** It helps to check the logs quicker which helps in less turn around time during production issues. ### 26. Helpful for logs and monitoring, but takes time to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Sumo Logic?** It helps us track logs easily and monitor systems in real-time. Dashboards are good, and we can create custom views. Integration with other tools also works smoothly. **What do you dislike about Sumo Logic?** Bit difficult to learn at first, especially the query part. UI can be confusing sometimes, and it's a bit costly for large data usage. **What problems is Sumo Logic solving and how is that benefiting you?** It helps us find system errors and performance issues quickly. We use it for monitoring logs and getting alerts so we can fix problems before they affect users. Saves a lot of time for the team. ### 27. we are using it in our cyber security project and it is very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin C. | system engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Sumo Logic?** It is the best platform to integrate tools and is very easy to use. **What do you dislike about Sumo Logic?** don't have any negative expirace on this platform **What problems is Sumo Logic solving and how is that benefiting you?** we got the event details clearly and its very manageable ### 28. Comprehensive monitoring and log management **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel C. | Senior DevOps Engineer, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Sumo Logic?** I love the fact Sumo Logic is very scalable and flexible to manage huge log data volumes. Setting it up is very easy, and it plays nicely with a ton of different services, including AWS and Kubernetes, so everything’s organized. The fact that we can create targeted dashboards and reports to track performance and security in the way that best fits the things we need to monitor has been handy. It allows us to consolidate everything in one platform and that’s saved us a lot of time. **What do you dislike about Sumo Logic?** Managing log data used to be a huge challenge, but Sumo Logic has simplified it. It gives us real-time insights into system performance and security, which means we can address issues immediately. The ability to consolidate logs from various services into one platform has sped up the troubleshooting process. This has helped reduce system downtime and improved both security and operational efficiency across the board. **What problems is Sumo Logic solving and how is that benefiting you?** Previously managing log data had been quite a challenge, but Sumo Logic has made this task so much simpler. We get real time system performance and security insight so we can react in the moment. The fast troubleshooting process has become possible from the ability to combine the logs from different services into one platform. Overall, system downtime has been reduced, security has been increased and overall operational efficiency has improved. ### 29. Robust Monitoring Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Harshal C. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Sumo Logic?** In our organization We found the real-time monitoring resource to be very useful in tracking system performance. The customization page helps us quickly update our basic metrics and fix issues. The search function also allows us to efficiently identify the root cause of the problem. **What do you dislike about Sumo Logic?** Although quite useful But it takes time to get familiar with some of the advanced features. A more user-friendly scope for these functions will make the data entry process easier for teams. More detailed documentation or instructions for first time users would also be helpful as it is tedious to navigate all functionalities for beginners. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps us monitor and analyze logs in real time. This is so we can quickly detect and fix system problems before they escalate. It has streamlined our incident response process by providing a clear overview of compensation calculations. and helps us troubleshoot errors more efficiently. Customizable dashboards also make it easier to track important information. ### 30. Great experience for finding logs in SumoLogic **Rating:** 4.5/5.0 stars **Reviewed by:** Jayasurya K. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Sumo Logic?** It's really helpful for us in finding related logs from a pile of everything **What do you dislike about Sumo Logic?** I didn't find anything bad to be disliking **What problems is Sumo Logic solving and how is that benefiting you?** As I mentioned previously it helps us to analyse logs from various client environments and that helps to easily debug issues ### 31. Sumo is great with good customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Rakind M. | SOC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Sumo Logic?** Best about Sumo Logic is its old UI, Easier to navigate and specially good with reviewing multiple queries in same windows **What do you dislike about Sumo Logic?** New UI is not good. Old UI had option with multiple windows but new UI can only open 1 query at a time **What problems is Sumo Logic solving and how is that benefiting you?** Its a good SIEM, 1 of the best in the market ### 32. Great logging tool, with a strong query language **Rating:** 5.0/5.0 stars **Reviewed by:** Mehrdad P. | Staff Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Sumo Logic?** It is easy to use. I like the documentations. The copilot plugin is helpful too. I have been using SumoLogic for different tools pretty often and they are great and we can categorize data or shard them easily. **What do you dislike about Sumo Logic?** More examples on the documentation section can be helpful. **What problems is Sumo Logic solving and how is that benefiting you?** Logs and reporting ### 33. We use Sumologic at operation Brazilian SOC. Good plataform ! **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac J. | Operation coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Sumo Logic?** User experiencie is good , we see datas easy. **What do you dislike about Sumo Logic?** The new interface not good ! But this happened. **What problems is Sumo Logic solving and how is that benefiting you?** This is our central platform operation, easy visitations our datas. ### 34. Real Time Monitoring and alerting for Mulesoft **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Sumo Logic?** We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts. We are able to setup alerting using the out of the box and also setup dashboards. **What do you dislike about Sumo Logic?** Sometimes we have seen the log entries are getting duplicated and also the time stamps are mismatched with the source entries. **What problems is Sumo Logic solving and how is that benefiting you?** We are using the on-prem Mulesoft as our integration platform. We have more than 200+ applications with millions of messages on a daily basis. We have integrated with Sumologic for log monitoring and real time alerts ### 35. Sumo Logic's Search and Analytics a great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Chaitanya J. | Customer success Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Sumo Logic?** Simplifying Cloud Monitoring with Sumo Logic with easy search. **What do you dislike about Sumo Logic?** Nothing as such, so far I had a good experiment with sumologic **What problems is Sumo Logic solving and how is that benefiting you?** I log into the sumologic to search what data is coming our user sync set fields via client source, its great tool to highly relay on for searching our backend logs. ### 36. Essential for proactive risk management **Rating:** 4.5/5.0 stars **Reviewed by:** Paul H. | Senior Security Analyst, Outsourcing/Offshoring, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Sumo Logic?** I love how the real time analysis and monitoring of Sumo Logic makes it easy to identify and act on system issues very quickly. It easily integrates with our AWS and Google Cloud services and then we can centralize all our logs and metrics in one place. The dashboards can be customized to concentrate on what matters the most and has really improved our troubleshooting efficiency and incident response time. **What do you dislike about Sumo Logic?** The drawback of Sumo Logic is that with large data sets, it sometimes doesn’t update real time, so we can’t really get the real time insights that we need. The platform also has a steep learning curve for newbies regarding its advanced features, so onboarding ends up being more overlong than it ought to be. Sometimes, these factors can delay testing and create a harder time in new team members becoming comfortable with the software. **What problems is Sumo Logic solving and how is that benefiting you?** Using Sumo Logic, we’re able to set up all logs and metrics on a single platform. By centralizing this, we can actually catch it faster, that means our response time is much quicker and we don’t have these operational disruptions like we used to. We have also been able to respond promptly to risks with automated alerts and detailed data analytic, transforming our daily work into a smoother and more efficient workflow. ### 37. Useful cloud logging software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Sumo Logic?** It is helpful for debugging errors, finding more out about how services interact, and for finding service usage. **What do you dislike about Sumo Logic?** You have to know the query syntax to get information from certain services, it would be helpful to have a navigator. **What problems is Sumo Logic solving and how is that benefiting you?** It helps with deploying and monitoring there arent any problems in the logs from the deployments, its also helpful for tracking down what services use your service and the proportion, its also good for tracking errors in the staging environments. ### 38. Amazing experience over multiple services for correlation tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Sumo Logic?** I can make requests to see logs over multiple services and consolidate them in one dashboard. **What do you dislike about Sumo Logic?** The UI is starting to become dated compared to tools like NewRelic **What problems is Sumo Logic solving and how is that benefiting you?** We're using sumologic primarily for logging and dashboards for our kubernetes microservices. It fits it's purpose very well! ### 39. Good monitoring and log management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Krishnan M. | Software Engineer III, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2025 **What do you like best about Sumo Logic?** Its an all in one place to view your logs in real time, create dashboards etc. I guess there is a lot more it can do, but this is what I've used so far **What do you dislike about Sumo Logic?** The old UI was really clunky to use. Need to check the new UI properly. **What problems is Sumo Logic solving and how is that benefiting you?** getting to view the logs from the containers. ### 40. SumoLogic is pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sumo Logic?** I have been enjoying using the API with sumologic, as well as the excellent technical support I have frequently received while setting up and learning about automations. **What do you dislike about Sumo Logic?** The new UI has slowed me down, even having me click on more buttons before I get to a log search, the most common page. The documentation has been lacking when setting up the automations and when creating rules in CSE, which has a slightly different syntax than the search query in the main log search (CIP). **What problems is Sumo Logic solving and how is that benefiting you?** Sumo logic is helping me by keeping all of our logs in a single place for ease of access. ### 41. Great product - great support **Rating:** 5.0/5.0 stars **Reviewed by:** Josh N. | Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Sumo Logic?** It's very inuitive and there's always positive changes being made. Support is great and there's a lot of available training. **What do you dislike about Sumo Logic?** The AI feature still needs tuning. In it's current state it's not that helpful. **What problems is Sumo Logic solving and how is that benefiting you?** Log monitoring and SIEM. It's giving greater insigiht to our enviornment. ### 42. Sumo is very responsive and has excellent integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Phil M. | Information Security Architect, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Sumo Logic?** Sumo is so fast and responsive with search queries! I also love the integrations with my other systems that has pre-built dashboards and reports. **What do you dislike about Sumo Logic?** It took time to learn the query language. I was a long time Splunk admin so going from Splunk to Sumo took a bit of time to learn the language. **What problems is Sumo Logic solving and how is that benefiting you?** I have all systems (cloud and on-prem) logging to Sumo. The integrations with Palo Alto, Cato Networks, Recorded Future, Microsoft M365/O365, Tenable and more is so helpful because the integration apps have pre-built dashboards and reports that are already intelligent out of the box but also easily customizable so that I can create custom playbooks based on queries across multiple indexes/data sets. My speed of identifying and responding to threats/events has saved my entire team about 20 hours per week that we can apply to other areas or projects. ### 43. Sumo is best tool to get the collective information like logs, features and monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Sumo Logic?** I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well. **What do you dislike about Sumo Logic?** Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great. **What problems is Sumo Logic solving and how is that benefiting you?** We have added triggers to get collective of information by features and log, to analyze from our side to improve our product day to day. ### 44. SumoLogic review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Sumo Logic?** For simple queries, usage feels relatively intuitive and easy to pick up **What do you dislike about Sumo Logic?** Query language has a learning curve - can take some time to pick up and get used to for complex queries **What problems is Sumo Logic solving and how is that benefiting you?** Observability, particularly in an incident resolution context. Being able to narrow down on affected entities and root causes ### 45. Does the job well when integration exists **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Sumo Logic?** I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time. Implementation too is quite easy. Good customer support. We use it quite regularly in our organization. **What do you dislike about Sumo Logic?** Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present. **What problems is Sumo Logic solving and how is that benefiting you?** It saves time most importantly, by solving the problem of having to check multiple systems or consult with multiple teams when cross platform issues occur. We see everything in a single pane, and can have the filters set up in a very flexible manner. ### 46. Probably the easiest system to capture logs and quickly sift through logs to identify what is needed **Rating:** 4.5/5.0 stars **Reviewed by:** Eric Y. | Senior Director of Data Science, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Sumo Logic?** I really appreciate the fact that SumoLogic has a pretty performant query engine that allows me to drill down to the specific log entry that I need to resolve either application errors or performance issues. It does this is a relaitvely transparant way so we don't have change our exisitng logging practices. **What do you dislike about Sumo Logic?** it doesn't default to always searching the latest logs, and you have to manuallly set it every time. **What problems is Sumo Logic solving and how is that benefiting you?** It allows us to easily get to the logs for all the applications that we deploy and allows us to drill down to the relevant logs ### 47. A great Log mining tool **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash K. | Staff Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Sumo Logic?** Itegration and mining of application logs. **What do you dislike about Sumo Logic?** Sumo logic log query syntex is sometime not intutive. **What problems is Sumo Logic solving and how is that benefiting you?** Mining the logs and debugging the issue. ### 48. Great product at the price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Sumo Logic?** It does all the jobs that competitors do. Very simple to handle and implement. Accepts almost any kind of data and allows preprocessing and flexible indexation. Customer support is good. Can handle data streams and frequent API calls for ingestion. **What do you dislike about Sumo Logic?** I think the documentation needs to be revisited in certain cases. Preprocessing the data can be simpler on the UI. Out of the box common preprocessing and structuring methods should be added. Integration wth salesforce can be improved. **What problems is Sumo Logic solving and how is that benefiting you?** The feature we use the most is the single-pane-of-glass kind of dashboard. Extremely easy t customize. Helps us in evaluating the data in much broader manner with an opportunity to drill down if needed. Allows us the get to the core of issue and analyze and report RCAs faster than before. ### 49. Great tool to monitor and analyze logs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Sumo Logic?** Very easy to use and many different tools to navigate it easily **What do you dislike about Sumo Logic?** You can get lost on all the different options it has **What problems is Sumo Logic solving and how is that benefiting you?** Helps us monitor our apps ### 50. Log correlation and alerting for the enterprise with playbook support **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Sumo Logic?** The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues. **What do you dislike about Sumo Logic?** Slow performance, especially when searching older data **What problems is Sumo Logic solving and how is that benefiting you?** Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network. ## Sumo Logic Discussions - [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote - [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment - [View Sumo Logic pricing details and edition comparison](https://www.g2.com/products/sumo-logic/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+23%3A30%3A21+-0500&secure%5Bsession_id%5D=e375d5c1-b2c4-42cf-8190-31d57e4e27c9&secure%5Btoken%5D=0ab22484099a64548dcd527c2d73e97bc441c5221d8e235fc7ed3ddfc2dc3594&format=llm_user) ## Sumo Logic Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [AWS CloudTrail](https://www.g2.com/products/aws-cloudtrail/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [AWS WAF](https://www.g2.com/products/aws-waf/reviews) - [Edge Delta](https://www.g2.com/products/edge-delta/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Sumo Logic Features **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Activity Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Activity Monitoring **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Cloud Visibility** - Data Discovery - Cloud Registry **Network Management** - Activity Monitoring - Asset Management - Log Management **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Automation** - Workflow Mapping - Workflow Automation - Automated Remediation - Log Monitoring **Security** - Compliance Monitoring - Risk Analysis - Reporting **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Automation** - Resolution automation - Automation **Records** - Incident Logs - Incident Reports **Security** - Data Security - Data loss Prevention - Security Auditing **Incident Management** - Event Management - Automated Response - Incident Reporting **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Orchestration** - Security Orchestration - Data Collection - Threat Intelligence - Data Visualization **Administration** - Security Automation - Security Integration - Multicloud Visibility **Visualization** - Dashboards - Data Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Incident Alerts - Incident Case Management - Workflow Management **Identity** - SSO - Governance - User Analytics **Security Intelligence** - Threat Intelligence - Vulnerability Assessment - Advanced Analytics - Data Examination **Response** - Alerting - Performance Baselin - High Availability/Disaster Recovery **Analysis** - Search - Reporting - Visualization - Track trends **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Security Information and Event Management (SIEM)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Cloud Security Monitoring and Analytics** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **Generative AI** - AI Text Generation - AI Text Summarization **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Sumo Logic Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Coralogix](https://www.g2.com/products/coralogix/reviews) - 4.6/5.0 (339 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)