--- title: Sumo Logic Reviews meta_title: 'Sumo Logic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how Sumo Logic works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 404 scale: '5' date_modified: '2026-07-30' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Sumo Logic Reviews **Vendor:** Sumo Logic **Category:** [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) **Average Rating:** 4.3/5.0 **Total Reviews:** 404 ## About Sumo Logic Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM ## Sumo Logic Pros & Cons **What users like:** - Users value the **ease of use** of Sumo Logic, finding it simple to learn and configure effectively. (54 reviews) - Users appreciate the **ease of searching and configuring logs** , enhancing their monitoring and tracing capabilities effortlessly. (44 reviews) - Users value the **Continuous Intelligence feature** of Sumo Logic for its quick and actionable insights from diverse data. (32 reviews) - Users commend **Sumo Logic's visual power and flexibility** , enhancing KPI display and minimizing log-related workload. (30 reviews) - Users value the **real-time insights** offered by Sumo Logic, enhancing monitoring and analytics for better decision-making. (29 reviews) - Users value the **easy integrations** of Sumo Logic, streamlining their workflow and simplifying monitoring tasks. (27 reviews) - User Interface (26 reviews) - Users value the **ease of monitoring and dashboard creation** with Sumo Logic, enhancing their overall tracking experience. (25 reviews) - Analytics (23 reviews) - Dashboard Usability (22 reviews) **What users dislike:** - Users find Sumo Logic to be **expensive** , often questioning if its value justifies the high pricing. (18 reviews) - Users find the **difficult learning** curve of Sumo Logic hampers quick proficiency in using its features effectively. (16 reviews) - Users find Sumo Logic's **steep learning curve** challenging, especially when mastering complex queries and setup processes. (16 reviews) - Users find the **steep learning curve** of Sumo Logic challenging, requiring significant time to gain proficiency. (16 reviews) - Users experience **slow performance** due to a clunky UI and delayed alerting, impacting efficiency and response times. (16 reviews) - Users find the **poor interface design** of Sumo Logic outdated, limiting usability and overall experience compared to competitors. (15 reviews) - Users find the **new UI cumbersome** , lacking features from the old version that hinder usability and efficiency. (14 reviews) - Poor UI Design (13 reviews) - Pricing Issues (13 reviews) - Complex Querying (12 reviews) ## Sumo Logic Reviews ### 1. Log correlation and alerting for the enterprise with playbook support **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Sumo Logic?** The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues. **What do you dislike about Sumo Logic?** Slow performance, especially when searching older data **What problems is Sumo Logic solving and how is that benefiting you?** Sumo is our primary tool for monitoring and troubleshooting logs for correlation across the network. ### 2. Sumo is the best tool for Log Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Sumo Logic?** Its a great single pane of glass that integrates well with our other ERP solutions and SAAS products. Ease of Use and implementation is also a great plus. **What do you dislike about Sumo Logic?** The customer support hasn't been as expected and there have delays in processing tickets and inquiries. **What problems is Sumo Logic solving and how is that benefiting you?** Log Management and monitoring ### 3. Sumo logic siem **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Sumo Logic?** helps gather application security log and provides real time insight **What do you dislike about Sumo Logic?** works really well. there are not a features to dislike **What problems is Sumo Logic solving and how is that benefiting you?** gathering logs and providing insights ### 4. Works Well, But the Cost and Flexibility Can Be Better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Sumo Logic?** Sumo Logic is a decent choice for log management and monitoring, especially in cloud-native environments. It’s easy to set up, scales well, and has useful built-in dashboards. Real-time monitoring and anomaly detection work well, but query performance can sometimes be slow, and the learning curve is there. **What do you dislike about Sumo Logic?** One of the downsides is cost—pricing can get steep as log volume grows. **What problems is Sumo Logic solving and how is that benefiting you?** Log management, monitoring, and security analytics challenges. ### 5. Good tool for observability **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Sumo Logic?** The unified platform integrates logging, metrics and traceability, provides for real time monitoring and is scalable. **What do you dislike about Sumo Logic?** High costs for data ingestion and requires additional configuration for systems that are non-standard **What problems is Sumo Logic solving and how is that benefiting you?** Providing a single platform for metrics collection, real time log management and distributed tracing. ### 6. The ultimate logging tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Sumo Logic?** The solution is highly scalable , easy to implement and contains simple user interfaces **What do you dislike about Sumo Logic?** Data retention policy could be better and more flexible **What problems is Sumo Logic solving and how is that benefiting you?** I work with customer experience teams, sumo logic helps in triaging and resolving issues faster ### 7. The Importance of Value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Sumo Logic?** The ease of use and customer support are 2 things that immediately stood out with Sumo Logic. **What do you dislike about Sumo Logic?** Nothing immediately comes to mind for this. **What problems is Sumo Logic solving and how is that benefiting you?** It is taking a lot of the manual effort from this process and helping us be more efficient. ### 8. Sumo logic is used for analyzing all our logs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Sumo Logic?** The text describes a system or tool that makes the logging process easier and aids in analyzing logs for the organization. **What do you dislike about Sumo Logic?** I haven't encountered anything I dislike - I dislike that I end up with a lot of personally identifiable information (PII) in my logs and I'm not sure if it's an implementation issue. **What problems is Sumo Logic solving and how is that benefiting you?** The process of gathering and examining records or data. ### 9. Friendly tool to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Sumo Logic?** Sumo logic platform has the ease of use for end users, it has the best implementaion for real-time analytics. It has lots of featuresrelated to dashboard, visualization, security monitoring,and lot of integrations with CI/CD tools, etc. It has the best frequency of use. And not pretty sure about the customer support as I haven't reached to them yet, it should have the best customer support as I believe. **What do you dislike about Sumo Logic?** I think it still needs to grab the attention of companies to spread its wings. **What problems is Sumo Logic solving and how is that benefiting you?** It gave me proper logs, dashboard/visulazation is pretty good,it has the real-time analytics,best security monitoring. Best feature to share the dashboards, alerts ### 10. I have used for comprehensive log management and analytics with powerful insights **Rating:** 3.5/5.0 stars **Reviewed by:** Awais I. | Senior Software Engineer (React Native), Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Sumo Logic?** Real-time monitoring and powerful analytics make it easy to gain deep insight from vast amounts of data. **What do you dislike about Sumo Logic?** Prices are high for small teams and the learning curve is a bit high for new users. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps streamline log management and real-time analytics, enabling faster issue detection and improved operational efficiency. ### 11. Extremely happy with logs and dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Sumo Logic?** Easy query language, informative dashboard controls. **What do you dislike about Sumo Logic?** The new UI is confusing and not intuitive. **What problems is Sumo Logic solving and how is that benefiting you?** Troubleshooting, development, observability, and visibility ### 12. best infographic tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit K. | RPA Developer, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Sumo Logic?** A product with greatly detail oriented., providing best review of your organisation data. Provides graphs, and keen observation to traffic. **What do you dislike about Sumo Logic?** Very technical to use, need person with knowledge to implement. **What problems is Sumo Logic solving and how is that benefiting you?** Helping me keep an eye on the infrastructure of clients, so that we can maintain server 24/7. ### 13. It has best way to parse any unstructured logs **Rating:** 5.0/5.0 stars **Reviewed by:** Srinivas G. | Sr Developer, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Sumo Logic?** Great and easy to create dashboards, shareable **What do you dislike about Sumo Logic?** Nothing as product except Cost and alerts **What problems is Sumo Logic solving and how is that benefiting you?** Logging and monitoring ### 14. Great Product easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** George G. | manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Sumo Logic?** Ease of use and abilty to scale is great. The reporting is great. **What do you dislike about Sumo Logic?** no Dislikes nothing to say for negative features **What problems is Sumo Logic solving and how is that benefiting you?** Agggregating logs ### 15. most valuble review for end user **Rating:** 4.0/5.0 stars **Reviewed by:** Raja shekar B. | Application Developer - DevOps Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Sumo Logic?** the UI and UX the application and navigation thorugh the services **What do you dislike about Sumo Logic?** more creds and services for free trial for training and sandbox **What problems is Sumo Logic solving and how is that benefiting you?** its have the best log monitering dashboard and its integration is smooth ### 16. Facilitated visualization with the Dashboard. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Sumo Logic?** The ease of access to the created reports and analysis of the risks we have on various devices. **What do you dislike about Sumo Logic?** A lot of information on the screens, it could be more divided and with less information per page. **What problems is Sumo Logic solving and how is that benefiting you?** Understand the difficulties of our structure by analyzing the logs and presenting them visually. ### 17. SOARing to new heights **Rating:** 5.0/5.0 stars **Reviewed by:** Dheeraj T. | Risk Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Sumo Logic?** Integrates with various security tools, user friendly, has multiple features like case, KPI management, etc, which makes work life easier... **What do you dislike about Sumo Logic?** Sttep Learning, Initial setup challeneges, Integraction Limitations, and has a supportive team if come across any challenges hence no point to dislike **What problems is Sumo Logic solving and how is that benefiting you?** According to my experience I didn't had any problem but I am sure that if any problem arise the support team will definitely help to overcome ### 18. Experience with sumo coming from dynatrace **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Sumo Logic?** Query language is easy to learn and extremely powerful. **What do you dislike about Sumo Logic?** Injesting can take up to three minutes, which causes issues when you need real time information. **What problems is Sumo Logic solving and how is that benefiting you?** Allowing my team to trace a very coupled system with no correlation ids. Legacy code that is in very bad shape. ### 19. Experience with using CloudSOAR **Rating:** 3.5/5.0 stars **Reviewed by:** Vikas G. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Sumo Logic?** 1. Cloud Soar lets businesses easily adjust the amount of computer power they use, so they don't waste money on extra hardware. 2. Using Cloud Soar can save money because businesses only pay for what they use, rather than buying and maintaining expensive equipment. **What do you dislike about Sumo Logic?** 1. If your internet goes down, you might not be able to access your stuff on Cloud Soar. 2. There's a risk that someone might hack into Cloud Soar and get hold of your sensitive information, so you need to make sure everything is protected properly. **What problems is Sumo Logic solving and how is that benefiting you?** To create interactive dashboard such that all the relevant KPIs are under 1 roof ### 20. Helpful but sometimes complicated product **Rating:** 4.0/5.0 stars **Reviewed by:** Bryce N. | Senior Customer Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Sumo Logic?** I have found Sumo Logic can be extremely useful when locating necessary files that may be difficult to locate originally. It is helpful to find necessary files and logs **What do you dislike about Sumo Logic?** Sometimes it can be difficult trying to find the necessary information. It may take time trying to locate the necessary information. **What problems is Sumo Logic solving and how is that benefiting you?** It helps with locating and finding necessary files that I may be unable to locate initially with our internal tools. It also helps to find any neccessary changes that are done with our internal systems. ### 21. Facilitated visualization with Logs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Sumo Logic?** Great security tool, with excellent dashboards. **What do you dislike about Sumo Logic?** A lot of information on the screen is hard to find **What problems is Sumo Logic solving and how is that benefiting you?** Unauthorized access ### 22. High End Security Provision **Rating:** 3.5/5.0 stars **Reviewed by:** Nili J. | Team Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Sumo Logic?** ease of use for customers and an amazing backend team available for support **What do you dislike about Sumo Logic?** very new to using cloudsoar and have not found anything marking it down for, hoping it remains to be the same experience even ahead. **What problems is Sumo Logic solving and how is that benefiting you?** business security related issues and helping in early stage detection of fraudulent activities ### 23. User friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Ujwala D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Sumo Logic?** Easy to read & configure. For all tracing & monitoring we frequency of use is higher, Sumo logic. Ease of integration & Ease of Implementation is also good. Never felt a need to contect Customer Support. **What do you dislike about Sumo Logic?** Documentation around dashboard configurations & other features related help. Looks like sumo is providing many features but people are not having enough knowledge ot utilize it at its best **What problems is Sumo Logic solving and how is that benefiting you?** Tracing & logging helping to solve incidents & find root cause. ### 24. Centralized log management with insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Sumo Logic?** Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed. **What do you dislike about Sumo Logic?** There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability. **What problems is Sumo Logic solving and how is that benefiting you?** Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs. ### 25. Sumologic is the best in town for log processing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Sumo Logic?** Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack. Easy to start with from the instrumentation point of view, they cover a lot of tech stacks. **What do you dislike about Sumo Logic?** Its implementation of metrics, RUM, tracing is all disconnected. It feels like multiple products put together with no thought of the whole. No meaningful way to discover what data is available. The root cause analysis, service diagram and others do not scale, for a big organization they are useless. **What problems is Sumo Logic solving and how is that benefiting you?** It is able to centralize all our telemetry data. The main benefit is a simple way to find out what is happening with our services. ### 26. Indexed logs make searching easy **Rating:** 4.0/5.0 stars **Reviewed by:** Stuart S. | Junior DevOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Sumo Logic?** Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices. **What do you dislike about Sumo Logic?** Nothing, it's a great tool that does everything we need it to. **What problems is Sumo Logic solving and how is that benefiting you?** Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong. ### 27. SumoLogic - Harnessing the Power of Log Data for Intelligent Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Nisarg S. | security engineer and consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Sumo Logic?** Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements. **What do you dislike about Sumo Logic?** Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic solves log management and analysis challenges by providing a centralized platform for collecting, aggregating, and analyzing log data. It offers actionable insights through powerful search, analytics, and visualization capabilities. Real-time monitoring and alerting features enable proactive issue detection. The cloud-native architecture ensures scalability and flexibility. Sumo Logic automates log management tasks, improving operational efficiency for organizations. Overall, it helps organizations optimize system performance, troubleshoot issues, enhance monitoring, and achieve scalability. ### 28. Real-Time Log Management tool **Rating:** 3.5/5.0 stars **Reviewed by:** poonam h. | Senior SEO Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Sumo Logic?** sumo logic has alot of upsides. some of them are mentioned below 1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues. 2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms. 3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises. 4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns **What do you dislike about Sumo Logic?** Cost: One common criticism is that Sumo Logic can be relatively expensive, especially for organizations with large volumes of data. Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users. Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data. **What problems is Sumo Logic solving and how is that benefiting you?** Here are some of the problems Sumo Logic helps solve and the corresponding benefits: 1. Complex Log Management: Problem: As our organization generate vast amounts of log data from various sources, making it challenging to consolidate, manage, and make sense of this data effectively. Solution & Benefits: Sumo Logic centralizes log data, offering a unified platform to collect, store, and manage logs from different sources. This simplifies log management, making it easier to troubleshoot issues, analyze trends, and gain insights from the data. 2. Real-Time Monitoring: Problem: Traditional log analysis processes might involve delayed response times to events, leading to missed opportunities for rapid issue detection and resolution. Solution & Benefits: Sumo Logic provides real-time monitoring capabilities, allowing organizations to detect and respond to issues as they occur. This reduces downtime, enhances application performance, and improves overall operational efficiency. ### 29. Efficient security monitoring, logging and analytics platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Sumo Logic?** The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team. **What do you dislike about Sumo Logic?** I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future. **What problems is Sumo Logic solving and how is that benefiting you?** 1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle. 2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue. ### 30. Perfect team with supportive infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Aurelio S. | Interior Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Sumo Logic?** Sumo logic have the best and suportive team to manage our all problems in just a seconds. **What do you dislike about Sumo Logic?** They have besst and easy to use interface to lg our data informtion easily. **What problems is Sumo Logic solving and how is that benefiting you?** They give best APM solution to manage our log data and information with full secure envirnoment. they have great user exprience with easily integrated ifrastructure. ### 31. Great tool for monitoring and log aggregation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2023 **What do you like best about Sumo Logic?** Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer. **What do you dislike about Sumo Logic?** Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine **What problems is Sumo Logic solving and how is that benefiting you?** In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many. ### 32. We were not looking for a new tool but your team sold us during the POV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Sumo Logic?** Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month **What do you dislike about Sumo Logic?** Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization **What problems is Sumo Logic solving and how is that benefiting you?** Ingest. We were always struggling with licensing issues ### 33. Great tool for monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Raghu S. | Site Reliability Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Sumo Logic?** Single unified place easy to configure and maintain **What do you dislike about Sumo Logic?** Nothing much may be better UI and experience **What problems is Sumo Logic solving and how is that benefiting you?** Logs monitoring and alerts ### 34. Great logging system **Rating:** 4.0/5.0 stars **Reviewed by:** Satheesh M. | Sr Devops/Cloud engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Sumo Logic?** Application logging and query. That's help app team **What do you dislike about Sumo Logic?** Better obserbility and pricing. Ease of use **What problems is Sumo Logic solving and how is that benefiting you?** Query logs ### 35. Great monitoring tool but too costly **Rating:** 4.0/5.0 stars **Reviewed by:** Chirag M. | Senior Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Sumo Logic?** The best thing about Sumo Logic is the monitoring dashboards and the easy integrations, the tool provides. It helped my team to get quicker alerts on application downtime and security issues. **What do you dislike about Sumo Logic?** The only thing I dislike about Sumo Logic is the pricing. It costs us a huge bill for providing these services. There are more tools available that are cheaper but yeah they are not accurate enough for big scale systems. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic is helping our teams to react quickly and resolve any security, or downtime issues. There are a number of times that we were able to pre-identify an issue and resolve it faster than actually getting bad feedback from the customers. ### 36. My company uses sumologic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Sumo Logic?** Centralized logging for different environments. Easy configurations for alerts. **What do you dislike about Sumo Logic?** Nothing much, sumologic serves what we want. **What problems is Sumo Logic solving and how is that benefiting you?** Log search Log monitoring Alerts Infra monitoring and it's alerts Easily getting the alerts when there is any issues ### 37. Excellent, price-friendly, security monitoring & analytics platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Sumo Logic?** Support is second-to-none, documentation is excellent, deployment is a breeze, and they're constantly innovating and adding new integrations in their app library. **What do you dislike about Sumo Logic?** I really don't have anything negative to say about SumoLogic's platform and I've been using it for 2 years now. This is with over a decade of SIEM/log aggregation administration experience using countless 3rd party products. If I had to get crazy and dig into my wishlist, I do wish they offered an "AlienVault-style" endpoint agent to collect logs on desktop/laptop OSes. And maybe a bit more SOAR-style workflows in the regular (non-enterprise) security monitoring and analytics platform, but they have an enterprise SIEM/SOAR product for that. And we can automate a lot with the native scheduled searches and integrations with various collaboration platforms (Slack, etc.) and incident response platforms (PagerDuty, etc.) that our subscription has. **What problems is Sumo Logic solving and how is that benefiting you?** We needed a SIEM and a platform to centralize all logs, metrics, etc. from all our disparate platforms, SaaS apps, internal applications, and cloud environment. It has beyond solved those and the support we get from our account managers is absolutely amazing. Typically you'll see the smaller businesses get ignored by vendors, but not here. We have monthly syncs with our account management team and they're readily available every other day on Slack if we need them. Their education and documentation modules are also outstanding and are free (they don't charge for certifications or introductory knowledge/curriculum courses). It's truly just about everything I wish I had when using more expensive platforms in the past. ### 38. Great Visualization and Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Sumo Logic?** The customization on the dashboards and the visualization of the data are very easy to understand. **What do you dislike about Sumo Logic?** The process of getting all the data requires lots of product knowledge. Thankfully we work with a SOC that specializes in this software so they were able to visualize our data needs. **What problems is Sumo Logic solving and how is that benefiting you?** SumoLogic ingests and visualizes data about our environment for my team to review. The SOC also uses this dashboard to report any potential incidents or suspicious activity. ### 39. fast log analysis using sumologic **Rating:** 3.5/5.0 stars **Reviewed by:** Amit K. | Software architect, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Sumo Logic?** 1. Easy agent based setup 2. Nice UI/UX for searching the logs 3. Dashborad creation with proactive rule based alerting **What do you dislike about Sumo Logic?** slow when searching for a large date range across huge data set costly and some fileting and aggegation option available in ELK is missing **What problems is Sumo Logic solving and how is that benefiting you?** software Observability and it has a entire platform for doing it like APM, log analysis, SIEM and many more systems to monitor and gain insights about your software ### 40. Great tool for log processing & data fetching real-time **Rating:** 4.5/5.0 stars **Reviewed by:** Prashanth G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Sumo Logic?** 1. Centralized dashboard to find logs & errors. 2. Super quick to fetch the relevant data from the logs. 3. Proper documentation & user-friendly as it can be integrated with any application. 4. Support is also very responsive **What do you dislike about Sumo Logic?** 1. Sometimes, it lags in fetching data from custom dashboards. 2. Interface is confusing & messed with an overlap of multiple data cards. 3. Not compatible with all query languages. SQL is a must to use it. It can't support all other languages. **What problems is Sumo Logic solving and how is that benefiting you?** Since we are a B2C Financial startup, we get loads of data daily. SumoLogic helps us to organise by creating custom dashboards and set alerts for specific key actions. Highly recommended for any growing enterprise. ### 41. Sumologic logging tool review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Sumo Logic?** Easy to use for logging and alerting use cases **What do you dislike about Sumo Logic?** Licensing and pricing Documentation & Support can be bit better **What problems is Sumo Logic solving and how is that benefiting you?** aggregating logs in to one place - tracing, spanning ### 42. A unique tool that I discovered for the first time **Rating:** 5.0/5.0 stars **Reviewed by:** Maksym L. | Associate Software Engineer I, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Sumo Logic?** The best thing I discovered while using Sumo Logic is that it's a powerful aggregator for all our logs! It allows you don't make your bicycle and access the logs to recover some data after many years. **What do you dislike about Sumo Logic?** A big problem for me is that it's tough to remember all source categories to search our systems. So let's consider how to make bookmarking easier for juniors. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo allows accessing logs data after a lot of time ### 43. Amazing platform to write simulated queries and generate data, works with utmost proficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Rituja P. | Customer Support Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Sumo Logic?** Query writing, Data generation and Accumaleted results. Appropriate reports and Amazed with the result and data generation. It has benefited our entire organisation i strongly recommend SUMO. **What do you dislike about Sumo Logic?** NONE By far as i have used it for couple of months and it served best to my purpose. **What problems is Sumo Logic solving and how is that benefiting you?** It help us pulling log records from database, check active status, stastic on user count,etc. ### 44. Sumo Logic as SIEM **Rating:** 4.5/5.0 stars **Reviewed by:** Bharath V. | IT Security Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Sumo Logic?** Sumo Logic integrations with AWS are really good, these seamless integrations help get the data into Sumo Logic easier. **What do you dislike about Sumo Logic?** Sumo Logic is still a new product which needs a lot more exposure in terms of supporting other platforms. **What problems is Sumo Logic solving and how is that benefiting you?** Openpath integrations with Sumo Logic needs a feature to be added which is being worked on by the Sumo Logic team. ### 45. Very efficient tool for real time log processing with ability to fetch data from various sources **Rating:** 4.0/5.0 stars **Reviewed by:** Darshan M. | Lead Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Sumo Logic?** * Ability to fetch data from various sources * Ability to process and correlate the data * Ability to search through direct search, regex **What do you dislike about Sumo Logic?** * Quite complex set-up * Steep learning curve for engineers and users **What problems is Sumo Logic solving and how is that benefiting you?** We are analysing all security logs and analysing & detecting for anomalies through logs and reading the configs changes in our dynamic environment ### 46. Easy to use and full of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sumo Logic?** Its easy to use and is full of features. **What do you dislike about Sumo Logic?** From price point of view, its little bit expensive **What problems is Sumo Logic solving and how is that benefiting you?** Log analysis of critical components ### 47. Sumologic - Real-time Patient Health Insights and Alerting **Rating:** 4.5/5.0 stars **Reviewed by:** Dr Nidhi k. | bpth, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Sumo Logic?** The best thing is the ability to monitor a patient's health parameters with doctors. Plus, it also alerts the nearby nurses or hospital staff in case of any incident or emergency. It gives us a unified view of all the patient log data in one place. Easy to integrate which helps in quickly enabling the critical monitoring required by critical patients. **What do you dislike about Sumo Logic?** There is not enough documentation to read about Sumologic Searching through logs is a bit laggy and it demands some room for improvement. Rest everything is good. The tool is loaded with some exciting features. **What problems is Sumo Logic solving and how is that benefiting you?** 1. Monitoring the patients' health data and any anomaly in the parameters 2. Real-time alerting in case of any emergency or incident 3. Criteria-Based Alerting via emails, SMS or sometimes outbound calls through Amazon Connect 4. Monitoring several dashboards to see metrics for analysis ### 48. Amazing customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Saurav J. | Cloud operations engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Sumo Logic?** Best thing that we experienced was their customer service and their willingness to help us out based on our need. **What do you dislike about Sumo Logic?** Nothing to dislike but it will be helpful to have some more documentation on services that sumo logic offer. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo logic is helping us in ingesting our AWS data and even it's SIEM solution is very helpful from security perspective ### 49. New, efficient and scalable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Sumo Logic?** SOC Team I Lead has been managing SOAR since 2018 with incredible feedback and enhancement in Security Managed Services for our customers and our infrastructure, tooo! **What do you dislike about Sumo Logic?** Really, dunno. I've to think about it. Support is awesome andwith R&D department interactions are extremely fruitful, too. Now we look forward to new brand version. **What problems is Sumo Logic solving and how is that benefiting you?** SOARtechnology gives our Incident Handling and response team a huge vision over infrastructure ### 50. Initial setup can be challenging but there are lots of resources available for learning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Sumo Logic?** One central location to find logs, errors, and view custom dashboards. I really like the App Catalog and the pre-made dashboards/saved searches. **What do you dislike about Sumo Logic?** Finding stuff like scheduled searches isn't intuitive but lots of documenation available. **What problems is Sumo Logic solving and how is that benefiting you?** Sumo Logic helps solve how we identify problems and monitor our cloud infrastructure. ## Sumo Logic Discussions - [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote - [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment - [View Sumo Logic pricing details and edition comparison](https://www.g2.com/products/sumo-logic/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+05%3A22%3A55+-0500&secure%5Bsession_id%5D=282830a6-d7c5-4b6c-b382-8fd99b0b0222&secure%5Btoken%5D=b5acb51b385d54ea4307424044300a1a3360aacfc7a1ebb9d66363c351fbfeaa&format=llm_user) ## Sumo Logic Integrations - [1Password](https://www.g2.com/products/1password/reviews) - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [AWS CloudTrail](https://www.g2.com/products/aws-cloudtrail/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [AWS WAF](https://www.g2.com/products/aws-waf/reviews) - [Edge Delta](https://www.g2.com/products/edge-delta/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [Infor HMS](https://www.g2.com/products/infor-hms/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Sumo Logic Features **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Activity Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Activity Monitoring **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Cloud Visibility** - Data Discovery - Cloud Registry **Network Management** - Activity Monitoring - Asset Management - Log Management **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Automation** - Workflow Mapping - Workflow Automation - Automated Remediation - Log Monitoring **Security** - Compliance Monitoring - Risk Analysis - Reporting **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Automation** - Resolution automation - Automation **Records** - Incident Logs - Incident Reports **Security** - Data Security - Data loss Prevention - Security Auditing **Incident Management** - Event Management - Automated Response - Incident Reporting **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Orchestration** - Security Orchestration - Data Collection - Threat Intelligence - Data Visualization **Administration** - Security Automation - Security Integration - Multicloud Visibility **Visualization** - Dashboards - Data Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Incident Alerts - Incident Case Management - Workflow Management **Identity** - SSO - Governance - User Analytics **Security Intelligence** - Threat Intelligence - Vulnerability Assessment - Advanced Analytics - Data Examination **Response** - Alerting - Performance Baselin - High Availability/Disaster Recovery **Analysis** - Search - Reporting - Visualization - Track trends **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Security Information and Event Management (SIEM)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Cloud Security Monitoring and Analytics** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **Generative AI** - AI Text Generation - AI Text Summarization **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Sumo Logic Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Coralogix](https://www.g2.com/products/coralogix/reviews) - 4.6/5.0 (339 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)