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Sumo Logic Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Sumo Logic Reviews (363)

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Reviews

Sumo Logic Reviews (363)

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4.3
363 reviews

Pros & Cons

Generated from real user reviews
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Joshua W.
JW
Technical Procurement Specialist
Enterprise (> 1000 emp.)
"Quality Product, Premium Price, Excellent Support"
What do you like best about Sumo Logic?

The dashboards are very comprehensive and offer a variety of ways to view your data. I find the pricing structure easy to understand and forecast, which is complemented by the analytic abilities the platform has to offer.

I also feel it is important to state that the level of support and dedication to your account is spectacular. Sumo make the relationship feel like a partnership.

Sumo Logic has integrated seamlessly into our tech stack, and is used every second of the day. Implementation is simple and well supported, it would be hard to replace. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The pricing is definitely premium. This isn't to say it doesn't offer good value, it really does. I have also found the script language difficult to learn. Review collected by and hosted on G2.com.

Ishita K.
IK
Account Manager
Mid-Market (51-1000 emp.)
"Great tool for insights and reporting"
What do you like best about Sumo Logic?

The way it helps us track the usage of our customers and we can filter on the basis of dates plus the reports and dashboards help in data driven decision making Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

None - it’s awesome. I’d recommend to all IT companies Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Mid-Market (51-1000 emp.)
"Reliable Tool for Centralizing and Analyzing Logs"
What do you like best about Sumo Logic?

I like that Sumo Logic brings all my logs together. The search is quick, and it’s pretty simple to set up dashboards. It also connects easily with other tools we use. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sometimes Sumo Logic feels a bit slow loading large amounts of data, and it takes a while to get used to more advanced features. The pricing can also get high if you need to scale up. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise (> 1000 emp.)
"It is Good and Friendly UI"
What do you like best about Sumo Logic?

Sumo Logic is helpful for real-time monitoring, log management, and security analytics. The main upsides include fast data insights, scalable cloud-native architecture, strong security features, and easy integration with many tools. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Here are the main downsides of Sumo Logic:

Complex Query Language: Steep learning curve for writing complex queries.

Costly at Scale: Pricing can get expensive with high data volumes.

Limited Customization: Dashboards and alerts can be less flexible compared to some other tools. Review collected by and hosted on G2.com.

Rohan  D.
RD
Co-Founder
Mid-Market (51-1000 emp.)
"Great observability tool!"
What do you like best about Sumo Logic?

I like the current UX it is simple to understand, I also like the query language ie the search syntax. Also has great visualization tools in built which we use.

The integration in our project was also pretty simple. We use it quite frequently to investigate incidents. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The UI design could be better it seems a bit dated, There could be more of UI feedback on executing queries.

The customer support is something which was a bit hard to reach to as we use it through the client. Review collected by and hosted on G2.com.

Sri D.
SD
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Easy Log Search, No Complaints"
What do you like best about Sumo Logic?

Ease to search for logs, properly grouped logging structure Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Nothinng to dislike about this amazing product Review collected by and hosted on G2.com.

JK
Devops Engineer
Mid-Market (51-1000 emp.)
"Sumo for Devops usecase"
What do you like best about Sumo Logic?

We can check all logs from various regions and multiple account in one place, which makes us not to change AWS account to see logs in different account. And it also has longer retention period than Cloudwatch. Its really easy to setup as well like adding collectors or embedding Sumo into AWS lambda. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I hope Sumo would have NLM based search like doing query with natural lanuges. Once you get used to do queries in Sumo then its quite easy, but there would be littel bit of learning curve at the beginning. And its almost real-time like Sumo still gets little bit of delays getting data from AWS lambda or so. This is written by me 100% based on my expereince and my usecases and not even partially written by AI Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise (> 1000 emp.)
"Sumo Logic a top class log collector and log query"
What do you like best about Sumo Logic?

Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests logs from many different sources. It does have support for many data sources which reduces the time one would have to spend with any customization. When troubleshooting issues one can turn to Sumo Logic logs to investigate to norrow down what happened at a particular time. In my organisation we use Sumo Logic to ingest Active Directory logs and query for events relates to user(s) when investigating user activities. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Some of the things that I don't like about Sumo Logic is that it's cost is higher than similar tools. The customer support for Sumo Logic is not that great. As an enterprise custom I expected a higher quality of service. There is not much for out of the box reports or dashboards. Review collected by and hosted on G2.com.

Mushraf  H.
MH
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Sumo Logic: Solid observability, but costs pile up"
What do you like best about Sumo Logic?

Sumo Logic offers strong log analytics with wide integrations that make it easy to plug into existing systems. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The platform gets expensive at scale, and query performance can lag with high-cardinality data. Review collected by and hosted on G2.com.

Christian D.
CD
SOC Analyst
Mid-Market (51-1000 emp.)
"SumoLogic Review"
What do you like best about Sumo Logic?

We value sumologic as our SIEM on security. It is very helpful on query and ease of use for monitoring and setting up alerts. We use this everyday for critical monitoring. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

It needs more tutorials on queries and pipelines. Monitoring on logging size too. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

7%

Perceived Cost

$$$$$

How much does Sumo Logic cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 32 purchases.

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Sumo Logic Features
Resolution Automation
Resolution Guidance
System Isolation
Incident Logs
Incident Reports
Resource Usage
Incident Alerts
Database Management
Workflow Management
Dashboards and Visualizations
Alerts and Notifications
Reporting
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