--- title: Sucuri Reviews meta\_title: 'Sucuri Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Sucuri works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Sucuri Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sucuri but has limited features. Are you part of the Sucuri team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sucuri is a managed security service provider for websites. Our cloud-based tools provide complete website security solution, including performance optimization via a CDN, mitigation of external attacks like vulnerability exploits and DDoS attacks, and professional response in the event of security incident. The team provides 24/7/365 customer service with a 97% satisfaction rate, and a median response time of 4 hours. * * * Seller [GoDaddy](https://www.g2.com/sellers/godaddy) Discussions [Sucuri Community](https://www.g2.com/products/sucuri/discuss) Languages Supported English Solution Type All-in-One Overview by Alycia Mitchell (Content manager at Sucuri) Show More ## Pricing Pricing provided by Sucuri. ### Sucuri Firewall $9.99 - $69.93 Per month - 1 website ### Sucuri Platform $199.99 - $499.99 Per year - 1 website [ View More Pricing Information ](https://www.g2.com/products/sucuri/pricing) ## Top-Rated Alternatives [ ![Cloudflare Application Security and Performance](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudflare Application Security and Performance") Cloudflare Application Security and Performance 4.5/5(694) ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) [ ![Amazon CloudFront](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amazon CloudFront") Amazon CloudFront 4.4/5(192) ](https://www.g2.com/products/amazon-cloudfront/reviews) [ ![AWS WAF](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AWS WAF") AWS WAF 4.3/5(72) ](https://www.g2.com/products/aws-waf/reviews) [ View All Alternatives ](https://www.g2.com/products/sucuri/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Sucuri Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews) Show More ![Bill S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill S.") BS Bill S. Fractional CMO (FCMO) for Life Sciences and Tech Brands Mid-Market (51-1000 emp.) 4/23/2026 "Challenging Setup and Support Delays" 0.5/5 What do you like best about Sucuri? Hopefully my refund. Review collected by and hosted on G2.com. What do you dislike about Sucuri? I haven't been able to get Sucuri working at all. It requires direct communication between their support team and the hosting company, and since Sucuri takes as much as 6 hours to respond to each request, it's unmanageable. The response time during installation and configuration is slow, making it harder to install without escalating support, but even then, it's not installed. The installation process was so challenging that on a scale of 1 to 10, I'd rate it a 20. We even escalated the issue to the top level of support, but it still could not be installed. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? We wanted to use Sucuri for ongoing monitoring, but couldn't get it working. Support communication delays make it unmanageable. Installation was extremely challenging, which forced us to escalate to top-level support but still not get it installed. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Vikas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas V.") VV Vikas V. Software Consultant Computer & Network Security Small-Business (50 or fewer emp.) 12/13/2025 "Sucuri: Secure Features, but Customer Service Lags" 3.5/5 What do you like best about Sucuri? I find all the features in Sucuri really valuable, especially the backup, CDN, and web application firewall. It's a really good set of features, all combined together, at an affordable price, if the business can afford it. They do a fantastic job with the CDN, the web application firewall, the scanning system, and the backup system. All these together make a really good mix that helps manage websites pretty well. Review collected by and hosted on G2.com. What do you dislike about Sucuri? I think the customer service was a bit hard to reach because they have certain timelines. It's a trouble to reach them, but they do respond after some time. Also, I had some timeout issues when talking to the web server. If the processing takes more than 180 seconds, it just disconnects and gives a timeout error. There's no way to change this timeout. The initial setup takes a little bit of time because you have to do things like adding DNS records, putting in files for scanning, and granting SSH access for backups. It's not something you can do right out of the box. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? I use Sucuri to scan files for malware and block bot traffic, which helps manage website security. The web application firewall, CDN, and backup services work well together to boost performance and protect site assets. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/12/2025 "Didn't work for me" 0/5 What do you like best about Sucuri? They cleaned up a problem I had with a hacked website. Review collected by and hosted on G2.com. What do you dislike about Sucuri? The problem kept returning, they did not secure the site to prevent issues from reoccuring. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? It was meant to clean up and secure my website, but they didn't do a very good job. I kept having to put in clean up requests. How did I eventually resolve this issue? Swapped to Patchstack. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Thank You page GG Greg G. CEO E-Learning Small-Business (50 or fewer emp.) 3/27/2024 "Sucuri helps us make our site more secure." 5/5 What do you like best about Sucuri? THis WP plugin was easy to implement and we use it everyday toi keep track of changes and such on our site. It is an excellent addition to have on our WooCommerce site. Its been extremely easy to integrate with our site. I have not had to reach out to customer service for any support yet, but they offered contact info in case I had issues, which is nice. Review collected by and hosted on G2.com. What do you dislike about Sucuri? Still learning all of it but I have not found a way to get Sucuri to ignore specific IPs but not a problem really. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? It helps to keep our site secure and sends alerts for a log of any changes, its useful to have. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Diego F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego F.") DF Diego F. IT MANAGER Small-Business (50 or fewer emp.) 7/30/2024 "Sucuri, WAF for Website protection" 5/5 What do you like best about Sucuri? Easy to configure, and the online reports available, see what is happening on the website. Review collected by and hosted on G2.com. What do you dislike about Sucuri? not being able to extend the 3 minutes that a request takes for a process that takes time to execute. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? security of the company's website, and the daily reports are great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. VP Small-Business (50 or fewer emp.) 3/30/2023 "When you're looking for support in a crisis Sucuri is "doing the bare minimum"" 0.5/5 What do you like best about Sucuri? Integration with wp-engine (free). So far no benefit to the paid version Review collected by and hosted on G2.com. What do you dislike about Sucuri? I requested a refund after 3 days (for the following reasons) but was denied: - Site monitoring still shows no blocklist (we are). - server side scanner says its activated (green) with 0 warnings, yet if you look at the audit logs it is not working at all "Unable to run server side scanning " - "backup not detected" yet we're hosted by your partner wp-engine which automatically does daily backups - does not show any firewall active, yet I supposedly activated it in the plugin via API days ago - history has 3 days of scans now, with no issues found, yet the entire site is still blocklisted - I have received no support on the firewall activation or troubleshooting despite repeated requests in tickets and chat. My ticket ###### was assigned to a new person nearly 21 hours ago. Is it really that complicated of a request? - I have received no support related to the origin of the current blocklist despite my specific inquiries that have been ignored - I can't share screenshots to illustrate these challenges as attachments are not allowed in tickets or chat Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? google blacklist removal security scans (limited info), adding firewall to site (not working though), site monitoring (not working) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography") UP Verified User in Photography Small-Business (50 or fewer emp.) 6/12/2023 "If you're looking for a company that will help you out in urgent situations, this is not it." 0/5 What do you like best about Sucuri? the only good thing is the assistants in the chat bot are actually responsive right away. It's the follow through with their ticketing system with their techs that is the issue. Review collected by and hosted on G2.com. What do you dislike about Sucuri? I just purchased a year-long subscription with them a week and a half ago to help remove malware from my site which has now been down for over a week. Every time I want to get a response from the tech team, I end up having to reach out to the chat bot to request an urgent response to my previous message. It seems like the tech team only response when I send an urgent message to the chat bot assistant. My website has been down for almost 2 weeks because of malware and it seems there's absolutely NO urgency on their part to help fix my issue. They removed most of the malware but there is still malware on my site and I keep reaching out to them to remove it and am receiving snail-paced responses. I still can't get my website up and running. DO NOT use this company. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Small-Business (50 or fewer emp.) 10/28/2022 "Sucuri Keeps my Web Site Secure" 5/5 What do you like best about Sucuri? Sucuri keeps my site safe behind a Website Application Firewall (WAF). It also helps with website speed as it has CDN speed enhancement. It also monitors my site for malware, which they will remove if found. The support is helpful! Review collected by and hosted on G2.com. What do you dislike about Sucuri? I wouldn't say I like that I have to whitelist ips if I have a plugin or web hosting technical support trying to help me with my site. I always have to remember to get their ip, or they can't log in to my site. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? Sucuri keeps my website safe and lets me breathe easier. I don't have to worry about malware; if it did happen, I know I am in good hands with Sucuri's support team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohan Lal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohan Lal D.") MD Mohan Lal D. Marketing Automation Specialist Small-Business (50 or fewer emp.) 5/15/2022 "Adds one more line of defense for your Website" 4.5/5 What do you like best about Sucuri? Sucuri team helped us take care of things when somehow there were adware kind of files (which populated weird pages on google search for one of the sub-domains) on the Server. And, I like Sucuri's Website Backups, this helps when your hosting doesn't include one and you are looking for effective solutions for taking backups, that allow you to restore files with a few clicks as well. Also, you can download the backup files/databases, and do the manual restore if you know what you need to update on the server. Review collected by and hosted on G2.com. What do you dislike about Sucuri? The support team's reply takes a bit of time. Review collected by and hosted on G2.com. Recommendations to others considering Sucuri: If you are looking to add one more line of defense for your Website, you can try Sucuri. And, if your hosting doesn't provide a website backup option, go for their Website Backup. Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? We use Sucuri as a website firewall, and also for taking Website Backup. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Matteo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matteo R.") MR Matteo R. Sys Admin Internet Small-Business (50 or fewer emp.) 9/23/2021 "Helping protecting us from DDoS and injections" 5/5 What do you like best about Sucuri? I like how it is easy to setup, and how it can give you CDN and WAF service in the same place. We are not worried now, about being attacked. Very useful in case of e-commerce website or wordpress. Review collected by and hosted on G2.com. What do you dislike about Sucuri? In some cases was too expensive to implement Review collected by and hosted on G2.com. Recommendations to others considering Sucuri: Support is very helpful, also setup is easy. A DDoS solution must be considered nowadays Review collected by and hosted on G2.com. What problems is Sucuri solving and how is that benefiting you? We're solving the problem about websites being attacked by DDoS, or by vulnerability exploit. No more need to setup some on-premise service to protect our work. Review collected by and hosted on G2.com. Show More 3/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Sucuri? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sucuri ](https://www.g2.com/products/sucuri/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago When is your support team available? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/customer-service-5fb7497c-c146-41fe-8d70-406f12b8bf49) GU Guest User What is Sucuri used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sucuri-used-for) [ View all Discussions ](https://www.g2.com/products/sucuri/discuss) ## Pricing Options Pricing provided by Sucuri. ### Sucuri Firewall $9.99 - $69.93 Per month - 1 website ### Sucuri Platform $199.99 - $499.99 Per year - 1 website [ View More Pricing Information ](https://www.g2.com/products/sucuri/pricing) Sucuri Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b2231a414cb9f3f7c194f65af32b723e/cloudflare-application-security-and-performance.png "Product Avatar Image") Cloudflare Application... 4.5/5(694) [ Compare Now ](https://www.g2.com/compare/cloudflare-application-security-and-performance-vs-sucuri) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8f2fe39fa1fcda9160af4427d3556c5/sitelock.png "Product Avatar Image") SiteLock 2.4/5(32) [ Compare Now ](https://www.g2.com/compare/sitelock-vs-sucuri) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cacdec8b8edeace9b3c89e0c2cded695/aws-waf.jpg "Product Avatar Image") AWS WAF 4.3/5(72) [ Compare Now ](https://www.g2.com/compare/aws-waf-vs-sucuri) ##### Categories on G2 [Content Delivery Network (CDN)](https://www.g2.com/categories/content-delivery-network-cdn)[Web Application Firewall (WAF)](https://www.g2.com/categories/web-application-firewall-waf)[Website Security](https://www.g2.com/categories/website-security) ##### Explore More [What are the top tools for accurate sales and demand forecasting?](https://www.g2.com/discussions/what-are-the-top-tools-for-accurate-sales-and-demand-forecasting)[What exit interview management tools have the most intuitive design for increasing response rates compared to traditional form-based surveys?](https://www.g2.com/discussions/what-exit-interview-management-tools-have-the-most-intuitive-design-for-increasing-response-rates-compared-to-traditional-form-based-surveys)[What release notes management tools have proven results for product managers at mid-market companies?](https://www.g2.com/discussions/what-release-notes-management-tools-have-proven-results-for-product-managers-at-mid-market-companies%20) [Which cloud yard management platforms have a mobile app for gate check-in so yard staff can process arrivals and departures without a fixed terminal?](https://www.g2.com/discussions/yard-management-which-cloud-yard-management-platforms-have-a-mobile-app-for-gate-check-in-so-yard-staff-can-process-a-63334e92-752c-48e4-8b1c-1dabec308bd2)[Which purchasing solutions reduce manual processing the most and improve team productivity quickly after rollout?](https://www.g2.com/discussions/which-purchasing-solutions-reduce-manual-processing-the-most-and-improve-team-productivity-quickly-after-rollout)[Pros and Cons Details](https://www.g2.com/products/sucuri/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)