Stitch Reviews & Provider Details

I really appreciate Stitch for their expertise. They know Braze better than anyone else, even better than Braze themselves, which is impressive. They bring practical and applicable solutions to our problems due to their know-how and experience with the technology. Whenever we face an issue, we can rely on them to provide good recommendations on how to implement solutions via Braze. Their deep understanding of the tool and industry practices makes them valuable, especially when we need to leapfrog some of the problems we're experiencing. This understanding is a key reason I'm considering renewing with Braze. Review collected by and hosted on G2.com.

I would say a faster time to solution or time to value. Right now, I have a handful of projects that I'm working with them on. And I know that they know answers and can provide them in potentially a much quicker turnaround than they currently do. It takes a little bit longer than I would like them to, and there's iterations around presentations and solutions, and that's not necessarily what I need, especially when it's relatively easy stuff for them / sometimes what's needed is just a quick answer. Review collected by and hosted on G2.com.

They have been vital to the implementation project. I'm not sure if we would have had a successful launch without them. They are knowledgable and organized and have kept the project running. Even if people are on vacation or need to roll off they always have an SME who can answer any questions. They are incredibly responsive and fun to work with. Review collected by and hosted on G2.com.

There isn't anything I can think of, I just wish I had the ability to continue working with them longterm. Review collected by and hosted on G2.com.

Their team is responsive and willing to work through technical questions with us. They’ve also been helpful in providing guidance on how to structure things within Braze so that it’s easier to scale as our programs grow. It’s useful to have an external perspective when thinking through technical solutions and best practices. Review collected by and hosted on G2.com.

Working with an external partner can require a fair number of meetings to align on context, requirements, and updates. It’s also a relatively expensive service, so it’s important to be thoughtful about where their support is most valuable. Review collected by and hosted on G2.com.

I appreciate how Stitch has been helping us migrate and onboard with Braze as our marketing automation platform, rapidly aiding our technical teams to get past the learning curve. Their solutions are really well thought out and documented, which I find particularly helpful. It's encouraging that they never hesitate to inform us when they need to seek deeper insights from their team, making me feel confident in the depth and readiness of their support. I value the sense of partnership and collaboration from Stitch as they feel like an extension of our team, without indulging in 'nickel and diming'. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Stitch is very personable and easy to work with. They are extremely knowledgeable and willing to talk through any solutioning and technical aspects that allow our teams to gain a greater understanding of the workflow and capabilities. Review collected by and hosted on G2.com.

At times, it can be challenging to schedule time with Stitch on short notice because of constraints in our large internal teams’ calendars, along with Stitch’s existing commitments to other clients. We understand their priorities and appreciate the flexibility they provide when an issue is critical and we need support. Review collected by and hosted on G2.com.

I really appreciate how knowledgeable they are about all things Braze. They also take the time to teach you how to use the tool and to walk you through how they set something up in your environment, which gives me a much clearer understanding overall. Review collected by and hosted on G2.com.

Sometimes the communication can be a little off. For example, while we were working on a project, the Stitch team couldn’t access the password we sent them, and it wasn’t communicated to us that they were having trouble getting in for almost a month. Review collected by and hosted on G2.com.

I like the people at Stitch. The team is SMART, responsive, kind, and easy to work with. Review collected by and hosted on G2.com.

Nothin'. But I need to get to 33 characters, so I'll say not enough dog pics in our Stitch chat Review collected by and hosted on G2.com.

Team is strong at both delivering on the day to day requirements while also providing more strategic thought partnership. It was great to have that balance in the team of both day to day operational effectiveness and strategic thinking. Review collected by and hosted on G2.com.

Just wish we could have more hours with the team! Always a struggle to prioritize the many projects and campaigns we want to deliver with the team. Review collected by and hosted on G2.com.

What I like best about Stitch is the caliber of their people. Our business strategist, Wendy Bombardi, was outstanding. She was not only a fantastic thought partner but also able to expertly complement our team's skill sets. What was most helpful was her ability to combine deep expertise in Braze with strong project management, keeping us on track and ensuring nothing fell through the cracks. That blend of strategic insight and disciplined execution made all the difference in our migration. Review collected by and hosted on G2.com.

Honestly, there’s nothing to dislike. Stitch was great! Review collected by and hosted on G2.com.

They really felt like part of the team. The team we worked with was very hands on and got their hands dirty figuring out some of most complex issues. Review collected by and hosted on G2.com.

The biggest downside is because they are project based if you can't retain them due to budget they may not have the same resources with the historical knowledge available if you need to bring them back in later. Review collected by and hosted on G2.com.