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SSL.com Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

17 months

SSL.com Integrations

(1)
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SSL.com Reviews (39)

Reviews

SSL.com Reviews (39)

4.3
39 reviews

Pros & Cons

Generated from real user reviews
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Diego A.
DA
"Excellent Assistance and Intuitive Tools"
What do you like best about SSL.com?

I really like the support from SSL.com, especially the assistance from Ayn Ran, who solved all my problems. I also appreciate the ease of use of the tools, like Esigner. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

The support Review collected by and hosted on G2.com.

Charbel I.
CI
K
Small-Business (50 or fewer emp.)
"Really good customer service support (Crisanto)"
What do you like best about SSL.com?

Well priced code signing certificates , validation process was fast ,the ai on their website is helpfull, and you have the option to be transfered to an agent incase you need something very specific , their support is always available , 10/10 Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

UI/UX isnt that good the control panel is a bit confusing Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you for your fantastic 10/10 rating and detailed feedback.

We're delighted to hear that you are pleased with your code signing experience! Our support team is always available when you need them and is happy to help with your specific needs. We also appreciate your honest feedback on the control panel interface and user experience, and we're actively working to improve the portal's intuitiveness and user-friendliness.

We're looking forward to continuing to provide you with excellent service and support.

Joe .
J
Systems Administrator
Mid-Market (51-1000 emp.)
"Great support from Allen at SSL"
What do you like best about SSL.com?

I needed some assistance putting together a signing command after purchasing an updated cert - Allen jumped right on it and helped me until it was fixed. Very good support Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

no problems with this website. This field needs a minimum character limit Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you for taking the time to share your positive experience. We're so glad that Allen was able to jump right in and help you get your signing command working properly. It's fantastic to hear that you had no issues with our website and received the thorough support you needed. We continually make improvements to help our customers, and we will speak with our vendor to take your character minimum into consideration. We'll also be sure to pass along your kind words to Allen. Feedback like yours truly makes our team's day!

Pål L.
PL
Owner
Small-Business (50 or fewer emp.)
"Code signing"
What do you like best about SSL.com?

I order code sicning certificate. Last time with different company 10 years ago took a week to get all in order. With ssl.com just a few hours and all was ok.

When installing and start using, I got lost in all info. But got help from Crisanto, nice to get support from someone really knowing what they are doing. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

So far nothing really, except with all info its easy to get lost. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

We're thrilled that we could deliver your certificate in just a few hours compared to the long wait you experienced elsewhere; that's exactly the kind of efficiency we strive for. It's wonderful to hear that Crisanto was able to provide you with the knowledgeable support to help guide you through the installation process. We appreciate your feedback about the information being overwhelming at times, and we're continuously working to make our documentation and processes more user-friendly. Thanks again for choosing SSL.com for your code signing certificate needs.

Leo S.
LS
Small business owner and software developer
Small-Business (50 or fewer emp.)
"Timely and accurate support"
What do you like best about SSL.com?

My technical problems were quickly resolved with a professional help from support team. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

The code signing Windows application by SSL.com seems to be outdated and not supported on Windows 11 (tested yearly this year). Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Hello, and thank you for your positive feedback about our support team. We're delighted that our diligent support team could quickly resolve your technical issues. We appreciate you bringing the Windows 11 compatibility issue to our attention, as this helps us prioritize updates to ensure our tools work seamlessly across all current OS platforms. We're glad our code signing certificates are providing you with the necessary protection for your applications. Your feedback is invaluable in helping us improve both our software tools and services.

Robert K.
RK
attorney
Small-Business (50 or fewer emp.)
"I needed to purchase an email/individual certificate, and Allen was very helpful"
What do you like best about SSL.com?

It was very simple to use with the help of the chat window Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

There were no downsides in my experience. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you for sharing your positive feedback with us. We're delighted to hear that Allen provided you with helpful assistance through our chat support. It's wonderful to know that our chat feature made the process easy and straightforward. We'll be sure to pass along your kind words to Allen and our support team.

Verified User in Civil Engineering
AC
Small-Business (50 or fewer emp.)
"Outstanding Support Experience with SSL Renewal and Yubikey Attestations"
What do you like best about SSL.com?

Dani E. helped so much during the process of renewing our SSL certificate and in the process of submitting attestations for the Yubikeys. Very satisfied with the support from Dani and two thumbs up for Dani! Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

None, I don't have any dislikes that I can think of. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that Dani provided you with outstanding support. Our entire customer support team works hard to deliver positive experiences to our customers, so your appreciation means the world to us. We'll be sure to share your kind words with Dani directly.

Luka P.
LP
Developer
Mid-Market (51-1000 emp.)
"Was great until found out for health check monitoring"
What do you like best about SSL.com?

It is fast easy and cheap, easy to understand and there is a lot of help available online Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Well I was hit with a charge pf 14.99€ after year of inactivity as health check monitoring. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you for your feedback about our service and helpful online resources. We apologize for any confusion regarding the Health Check Monitoring fee, as we aim to make our billing as transparent as possible. For any billing concerns or questions, please reach out to our support team directly so we can review your specific situation. You can submit a ticket here: https://www.ssl.com/submit-a-ticket/

We appreciate you choosing SSL.com for your certificate needs and want to ensure you have a positive experience with our services.

See how SSL.com improved
Gourav S.
GS
Associate Consultant
Enterprise (> 1000 emp.)
"Best for Hosting domain"
What do you like best about SSL.com?

Great and provide flexibility and support to site hosting Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Nothjng all good and all the features are good and helpful Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com

Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with our flexibility and support for your site hosting needs. It's great to know that our email alerts help keep you informed about your certificate status. We appreciate your business and are glad we can provide you with a seamless certificate experience.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A review for G2"
What do you like best about SSL.com?

I mean you can find out stuff about SSl which is useful Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Well, I couldn't really find out about SSH this was a annoying Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

17 months

Perceived Cost

$$$$$
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