Squarespace Reviews (1,136)

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Reviews

Squarespace Reviews (1,136)

View 1 Video Reviews
4.4
1,136 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and beautiful templates offered by Squarespace, making it ideal for those without coding skills. Many appreciate how quickly they can create professional-looking websites, allowing them to focus on content rather than technical details. However, some users note that the platform can feel limited in customization, which may frustrate those seeking more design flexibility.

Pros & Cons

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Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Beautiful designed websites"
4/5
What do you like best about Squarespace?

Squarespace creates beautifully designed websites with their templates. It’s easy to use. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Limited features and not a lot of flexibility beyond their templates Review collected by and hosted on G2.com.

Ryan R.
RR
Ryan R.
Feed Category Manager
Small-Business (50 or fewer emp.)
"Technology is poor the customer service is non existent."
0.5/5
What do you like best about Squarespace?

They used to have a pretty good basic web site builder but they screwed it up and companies like Shopify just caught up and blew past them Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Really poor code I mean things rarely work especially when they aquire another company and merge the accounts. This happened to me first when they acquired Weebly and more recently when they acquired Google domains It is an absolute dumpster fire and there is no automated way to fix the issues in their customer service is woefully inadequate so it takes many months to get anything resolved This is unacceptable when you're trying to run a business and you need to access your domain! Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Fantastic builder for simple sites"
4/5
What do you like best about Squarespace?

Easy of use and set up, lots of great features and design Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

We needed more complex features that they didn't support so we outgrew Review collected by and hosted on G2.com.

WH
Walid H.
Squarespace Website Design & SEO Agancy
Information Technology and Services
Small-Business (50 or fewer emp.)
"Highly Recommend Squarespace To Design Modern Website"
5/5
What do you like best about Squarespace?

I like best about Squarespace is its user-friendly interface combined with powerful design flexibility. It offers beautifully crafted templates, seamless integrations, and built-in SEO tools that make website creation both intuitive and efficient. The platform empowers users to build professional sites without needing extensive coding knowledge, perfect for any business. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Squarespace lacks advanced customization options and can be limiting for developers who need more control over design elements. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Ease of use"
4.5/5
What do you like best about Squarespace?

I loved how Squarespace is customisable and I could easily design my website with no previous experience or coding background. There are plenty of guides to help you along the way to create a desired end product Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

It's tricky to adjust margins and you need to play around with the code Review collected by and hosted on G2.com.

Edwin K.
EK
Edwin K.
Debt Consultant
Small-Business (50 or fewer emp.)
"Squarespace Is A Scam"
0/5
What do you like best about Squarespace?

The upside is that you can register a domain and build a website. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Dislike is an understatement. Hate, despise, and detest are better words. I hate that I bought my domain from Google Domains and then was forced to accept the takeover by Squarespace. I despise Squarespace for not having an easy customer service contact process. I have been trying to speak to someone from Squarespace for 3 days now with NO response. I already paid my annual domain subscription for this year and my next payment is supposed to be due in May 2025. However, Squarespace billed me twice in the space of 3 months without explanation or warning. That is a scam. Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Freelance Graphic Designer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A Robust Platform That's Difficult to Design"
2/5
What do you like best about Squarespace?

There are so many capabilities Squarespace has in-house—most notably, mailing lists and monetization. It's easy to post content, and there's a lot you can do with no knowledge of coding. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

The design is completely in-flexible if you need to change, say a title to a different spot or creating columned sections of text/images. The user interface is buggy when you want to change margins on the page or rearrange objects. It takes so long just to move one paragraph above a paragraph and add spaces for margins, it's completely unreasonably buggy—the paragraphs flip away from the cursor and refuse to be positioned in spot. And while the interface for a regular website is easy to add content in, if you make any changes to the spacing, then the responsive is also difficult to work with.

I redesigned the entire website in Wordpress, and it was like a breath of fresh air, because I didn't have to fight with the interface to get it to do what I wanted. I understand that Squarespace is designed for people who don't have an understanding of website development, and I do. Even so, if the responsive were more intuitive and the margins and columns were easier to work with, this would be my program! Because the rest of it is really incredible. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"DNS propagation takes at least 3 day like we're back in 1999 and support is literary non-existent."
0/5
What do you like best about Squarespace?

Literary nothing, all their services are subpar garbage masked in beautiful branding Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

DNS Propagation takes forever, at least 3 days where with EVERY other domain registrar nowadays they're almost instantanious. Squarespace is the only company left back in 1999.

Their support is non-existent, unable to reach them, BUT if you hit up sales they immediately jump on the chat to sell you on stuff Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The Best Tool for Website Building"
4.5/5
What do you like best about Squarespace?

I appreciate the customization Squarespace offers. Between adding blocks and the CSS editor the possibilites are endless. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Personally, I prefer the classic editor over the fluid engine. I find the fluid engine overlaps elements.

I do also find that Squarespace does not have built in solutions for things like uploading files to forms or adding table blocks. Review collected by and hosted on G2.com.

Adrian N.
AN
Adrian N.
Company Director
Small-Business (50 or fewer emp.)
"Great tool to go from 0-1, from landing page, to going live"
4.5/5
What do you like best about Squarespace?

Squarespace's ease of use allows any one to set up great sites. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Squarespace lacks some features for fast growing startups. Review collected by and hosted on G2.com.