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Sophos Fusion Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

18 months

User Insights

Average based on 66 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Sophos Fusion Reviews (66)

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Reviews

Sophos Fusion Reviews (66)

View 1 Video Reviews
4.4
66 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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KH
Kane H.
Small-Business (50 or fewer emp.)
"Helps keep your computer secure"
5/5
What do you like best about Sophos Fusion?

The General user interface is very use friendly Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

It can be tricky if you're new to it, but Sophos give great training videos Review collected by and hosted on G2.com.

Jacob Ira A.
JA
Jacob Ira A.
Chapter Administrator
Enterprise (> 1000 emp.)
Originally submitted 1/20/2023
"A single pane of glass for all your Sophos products"
5/5
What do you like best about Sophos Fusion?

Sophos has a great number of modules. With Sophos Central, you can see all of them in a single place. They are constantly releasing new modules, and they integrate seamlessly with the portal. You can do just about any administrative action with ease. Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

Some of the modules aren't integrated as seamlessly as others. The style changes and some of the options get buried. In addition, the fact that some options you have to visit other panes to see. Review collected by and hosted on G2.com.

Zubair M.
ZM
Zubair M.
Senior Security Engineer
Mid-Market (51-1000 emp.)
"Product"
2/5
What do you like best about Sophos Fusion?

Support is not good and product not user friendly when compared to Palo Alto/Fortigate Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

My biggest issues have been lengthy support ticket response time and unknowledgeable/scripted support responses, where resolution isn't discovered until escalated to the highest level and the solution should've been simple to spot from the lowest level. Email security also has many issues. The search filters in Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Was very memory intensive"
3/5
What do you like best about Sophos Fusion?

Decent protection on our systems when we had it Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

It ate up a lot of memory when we were using it Review collected by and hosted on G2.com.

Larry M.
LM
Larry M.
Network Administrator
Mid-Market (51-1000 emp.)
"Great Software; but the world's worst support"
1.5/5
What do you like best about Sophos Fusion?

Most of the time the software works very well for endpoint protection and A/V use Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

If something goes wrong, it is virtually impossible to get support immediately when you need it. If they would simply allow direct telephone connection to a qualified support agent. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
Originally submitted 11/3/2022
"Centralized security"
4.5/5
What do you like best about Sophos Fusion?

Great tool, with a simple UI, and a great number of features. You can manage different tools from the same panel: antivirus, firewall, switches. No onprem installation needed. Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

Really I don't see downsides, it is a good tool. Maybe, xdr may be difficult to understand, and in some screens, I find an excess of information. Always, it could be cheaper. Review collected by and hosted on G2.com.

HB
Hilton B.
Senior Technician
Small-Business (50 or fewer emp.)
"Excellent cloud based admin console"
4.5/5
What do you like best about Sophos Fusion?

The cloud console is easy to navigate, and reports are available in a few simple clicks. Keeping an eye on the overall health of our endpoint protection is easy. The best part is all of our other Sophos products are administered from the same dashboard Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

I would like a master password to disable the tamper protection on endpoints, it can be cumbersome to have to login to the cloud console to disable it or retrieve the key. Review collected by and hosted on G2.com.

CB
Cody B.
Support Engineer
Small-Business (50 or fewer emp.)
"Sophos is good but could be better"
3.5/5
What do you like best about Sophos Fusion?

Central location for all endpoints and somewhat easy product changes Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

The interface sometimes errors out for no reason. When contacting support about it they seem to "run a sync" and it still doesn't fix it most times. Review collected by and hosted on G2.com.

TJ
Tejomon J.
Systems Administrator
Small-Business (50 or fewer emp.)
"Great tool but costly and resource hungry"
3/5
What do you like best about Sophos Fusion?

Easy deployment by simple automation. Great visibility from a console. Its admin console is one of the best features of Sophos. GUI is fast but not user friendly Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

Not very user-friendly. Scans sometimes take too much memory that you are unable to work. Need improvements for Linux nodes. A hardware appliance would be a great benefit for a larger organization. Review collected by and hosted on G2.com.

ST
Sudhir T.
Network security specialist
Mid-Market (51-1000 emp.)
"Cost effective and user friendly"
5/5
What do you like best about Sophos Fusion?

Deployment of Sophos-Central is very easy. One who has a basic knowledge of device management can deploy it with the manual or with the help of customer support executives. Review collected by and hosted on G2.com.

What do you dislike about Sophos Fusion?

Sometimes it got blanked in case of services which need to be corrected on a priority basis this occurs frequently. It can be great if it will get improved or fixed this issue. Review collected by and hosted on G2.com.

Questions about Sophos Fusion? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity over 3 years ago

Is Sophos Central is a web based platform?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

18 months

Average Discount

17%

Sophos Fusion Features
Response Automation
Threat Hunting
Rule-Based Detection
Workflow Automation
Threat Intelligence