Sol Helps Pricing Overview

Free Trial

Free

$0.00

Per Month

Best for: early pilots on one surface (docs or onboarding). Validate whether repeated user confusion is happening — with real examples — before it turns into tickets or assumptions. Clarity Report (Free view): early themes + example questions 7-day history retention 1 assistant (single surface) Up to 25 documents 200 messages / month (sizing guardrail) Sol Helps branding on widget Privacy & encryption included Email support

Starter

$129.00

Best for: solo/lean teams improving docs or onboarding with steady signal over time. Keep Sol Helps on for one surface — so confusion becomes stable themes you can act on. Core Clarity Report (themes + evidence) 30-day history retention Branding removal Basic widget customisation 1 assistant (production) Up to 100 documents 2,000 messages / month (sizing guardrail) Monthly insight summary Standard support

Growth

$279.00

Best for: teams who need decision-grade themes and content gaps, not just answers. Shared decision support across multiple surfaces — so Product, Docs, and CS stop guessing. Full Clarity Report (themes + clustering + content gaps) 180-day history retention Up to 3 assistants (separate surfaces) Up to 5 team seats (member/admin/owner) Slack alerts for rising themes Multi-language understanding Up to 500 documents 10,000 messages / month (sizing guardrail) Priority email support

Business

$449.00

Best for: teams using Sol Helps as a durable input to roadmap, onboarding, and docs planning. Organisational memory of confusion — long retention, exports, and rollout support for serious deployments. Full + Exports (CSV / exports) 365-day history retention Unlimited assistants (products / regions / environments) Expanded team seats (member/admin/owner) Dedicated onboarding Up to 2,000 documents 30,000 messages / month (sizing guardrail) Priority support

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Sol Helps Alternatives Pricing

The following is a quick overview of editions offered by other AI Customer Support Agents Software

monday Work Management Standard	$12.003 Seats Per Month	Collaborate and optimize your team processes Timeline & Gantt views Calendar view Guest access Automations (250 actions per month) Integrations (250 actions per month) Create a dashboard that combines up to 5 boards Show More
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros Show More
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Sol Helps alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.