Sol Helps Pricing Overview

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Sol Helps Pricing Key Insights

Last updated on Apr 09, 2026

Sol Helps offers 4 pricing editions, starting from $0 to $449. Sol Helps pricing tiers are designed to support different usage levels and team sizes. Sol Helps also offers a free trial. Compare the Sol Helps pricing table below to figure out the best fit for your needs. Some plans may require you to contact Sol Helps for custom pricing.

Free — $0 / Per Month
Starter — $129
Growth — $279
Business — $449

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free
$0.00
Per Month

Best for: early pilots on one surface (docs or onboarding). Validate whether repeated user confusion is happening — with real examples — before it turns into tickets or assumptions. Clarity Report (Free view): early themes + example questions 7-day history retention 1 assistant (single surface) Up to 25 documents 200 messages / month (sizing guardrail) Sol Helps branding on widget Privacy & encryption included Email support

Starter
$129.00

Best for: solo/lean teams improving docs or onboarding with steady signal over time. Keep Sol Helps on for one surface — so confusion becomes stable themes you can act on. Core Clarity Report (themes + evidence) 30-day history retention Branding removal Basic widget customisation 1 assistant (production) Up to 100 documents 2,000 messages / month (sizing guardrail) Monthly insight summary Standard support

Growth
$279.00

Best for: teams who need decision-grade themes and content gaps, not just answers. Shared decision support across multiple surfaces — so Product, Docs, and CS stop guessing. Full Clarity Report (themes + clustering + content gaps) 180-day history retention Up to 3 assistants (separate surfaces) Up to 5 team seats (member/admin/owner) Slack alerts for rising themes Multi-language understanding Up to 500 documents 10,000 messages / month (sizing guardrail) Priority email support

Business
$449.00

Best for: teams using Sol Helps as a durable input to roadmap, onboarding, and docs planning. Organisational memory of confusion — long retention, exports, and rollout support for serious deployments. Full + Exports (CSV / exports) 365-day history retention Unlimited assistants (products / regions / environments) Expanded team seats (member/admin/owner) Dedicated onboarding Up to 2,000 documents 30,000 messages / month (sizing guardrail) Priority support

Top-Rated Alternatives

Salesforce Service Cloud
Salesforce Service Cloud
4.4/5(8,466)
Zoho Desk
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4.4/5(8,065)
Zendesk for Customer Service
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Sol Helps Alternatives Pricing

The following is a quick overview of editions offered by other Customer Self-Service Software

Product Price Features
Salesforce Service Cloud
Salesforce Service Cloud
Starter Suite
 Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed
Zoho Desk
Zoho Desk
FREE
 $0.00
Completely Free upto 3 agents
  • Email Ticketing
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk
  • Mobile Apps
Zendesk for Customer Service
Zendesk for Customer Service
Support Only (Team)
 $19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history

Various alternatives pricing & plans

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Pricing information for the above various Sol Helps alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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