--- title: Snapchat Reviews meta\_title: 'Snapchat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 296 reviews by the users' company size, role or industry to find out how Snapchat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 296 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Snapchat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Snapchat ##### 1. Ease of Use Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 2. Filters Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) See Related User Reviews ![Anubhav Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anubhav Singh S.") AS Anubhav Singh S. Small-Business (50 or fewer emp.) 3.5/5 "Best app with various filters" What do you like about Snapchat? Some of the filters are same not different and the vulgarity is been incresing day by day. There is no one to look it ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ##### 3. Fun Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 4. Speed Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 5. User Interface Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you like about Snapchat? As someone who uses Snapchat every day, it has a very friendly user interface. It has many features that make communicating with people more fun, such ### 5 Cons or Disadvantages of Snapchat ##### 1. Outdated Interface Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) See Related User Reviews ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ![Devansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devansh R.") DR Devansh R. Small-Business (50 or fewer emp.) 5.0/5 ""Catching Minutes, Encouraging Inventiveness, and Embracing Credibility"" What do you dislike about Snapchat? Some overhauls have been met with opposition and analysis from users.The stage might appear to be more outfitted towards more youthful clients, possib ##### 2. Update Issues Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you dislike about Snapchat? One thing that doesn’t work as well for me is that the app can sometimes feel cluttered after updates. The app occasionally drains battery faster than ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ##### 3. Expensive Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) See Related User Reviews ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you dislike about Snapchat? There is a new update that requires payment for storage space for videos and pictures. ##### 4. Navigation Difficulty Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you dislike about Snapchat? Finding chats, stories and other memories is somehow chaotic for beginners. ##### 5. Poor Customer Support Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) See Related User Reviews ![Lexi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexi H.") LH Lexi H. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use with Great Features, Slight Learning Curve for Account Management" What do you dislike about Snapchat? Deleting my son's account he made as a minor was a bit complicated. ## Top-Rated Alternatives [ ![Pinterest](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07ec2a09a982820b9027f700ce371f79/pinterest.png "Pinterest") Pinterest 4.6/5(251) ](https://www.g2.com/products/pinterest/reviews) [ ![Meetup Pro](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_018bb6f0894cc5b910937c60dbc2ebda/meetup-pro.png "Meetup Pro") Meetup Pro 4/5(61) ](https://www.g2.com/products/meetup-pro/reviews) [ ![Reddit for business](https://images.g2crowd.com/uploads/product/hd_favicon/878ecb9ff0af2ea1f06514530fbb1422/reddit-for-business.svg "Reddit for business") Reddit for business 4.1/5(57) ](https://www.g2.com/products/reddit-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/snapchat/competitors/alternatives) ![Jaffatising R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaffatising R.") JR Jaffatising R. Account Manager Intern Small-Business (50 or fewer emp.) 2/2/2023 "It's a good platform to make friends, socialize and get informed" 5/5 What do you like best about Snapchat? Streaks are the best, and Stories, the leading best feature is privacy, I love how Snapchat keeps you informed if your snaps are being saved or replayed, or downloaded. the best app is highly recommended. Review collected by and hosted on G2.com. What do you dislike about Snapchat? There is nothing major to be disliked, but the premium should be closed :P Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? I lack social skills, and because I was unable to socialize with people, snap chat has created ease for me as I can associate with many peoples at a single point in time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation") UA Verified User in Animation Small-Business (50 or fewer emp.) 10/11/2022 "Snapchat is not a good app" 0.5/5 What do you like best about Snapchat? Snapchat is not a good app.. It has become a really negative site full of fake and manipulated gossiping . People are not using the app anymore to send snaps. Maybe they should work more on how to engage people Review collected by and hosted on G2.com. What do you dislike about Snapchat? People are not using the app anymore to send snaps. Maybe they should work more on how to engage people. The idea of having news blew my mind and I loved it, but to my surprise it a lot of gossiping. Super hateful articles. About not important topics at all. Only talking crap about celebrities. They will portrait an article with lines that catch your attention. And once you read more than 10 pages of it, it had nothing to do with the actual first topic Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? I like how I get to see memories Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![BE E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BE E.") BE BE E. cap sds Enterprise (\> 1000 emp.) 2/1/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "My Snapchat review" 4.5/5 What do you like best about Snapchat? The most helpful thing of snap is accessiblity of the application Review collected by and hosted on G2.com. What do you dislike about Snapchat? Personally I faced the loss of pictures quality while using filters. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Heping to take pictures and chat with friends. Connect globally with the people and sharing snaps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MJ Marco J. Animator Small-Business (50 or fewer emp.) 8/18/2022 "Good application to be attached with friends." 5/5 What do you like best about Snapchat? Snapchat is good application which keep us attached with our old friends by its streaks system. By daily snaps the one can get what are we doing and can talk to us. Temporary chats is also good features as for temporary chats. Review collected by and hosted on G2.com. What do you dislike about Snapchat? It is misused by many of the people. People make fake IDs and then send bad things. Many of the people fake them here. Lots of filter and cause of this we can't get the good one. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? I send snaps to my friends, relatives and cousins daily and so that they can get what i m doing. Spotlights are good for entertainment purposes so if I have to pass the time i see some spotlights their for fun. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![MOHAMMAD V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MOHAMMAD V.") MV MOHAMMAD V. Secretary Small-Business (50 or fewer emp.) 12/18/2022 "My review on Snapchat" 4.5/5 What do you like best about Snapchat? It's the best app. We can take photos, chat with friends, and call. There is both options, video call and voice call we maintain streaks. It's just a superb app for me. I suggest everyone use this app. Review collected by and hosted on G2.com. What do you dislike about Snapchat? Snapchat is addictive for children under the age of 18. Also, useless content is shared on Snapchat. Snapchat is not ideal for marketing and doesn't offer analytics. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Stories are available only for 24 hours,it doesn't offer opportunities for networking or social media sharing . Snapchat's videos have time restrictions. The video limit is 10 seconds. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![MUHAMMAD S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MUHAMMAD S.") MS MUHAMMAD S. Digital Marketing Manager Small-Business (50 or fewer emp.) 2/2/2023 "i enjoyed with features" 5/5 What do you like best about Snapchat? lits the best feature that it shows live location. i realy fully enjoyed useing this app Review collected by and hosted on G2.com. What do you dislike about Snapchat? not a tall all is well we use for entertainment Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? realy i don't think anyother problems it may be in it Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") CB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 9/3/2022 "Snapchat is a good social network for both individuals and professionals!" 4/5 What do you like best about Snapchat? Snapchat allows me to chat with my friends easily but also to send each other Snap. The "Discover" tab also allows me to see content from content creators. As far as businesses are concerned, Snapchat advertising has a lot of potential. The costs are lower for big results! Review collected by and hosted on G2.com. What do you dislike about Snapchat? I feel like Snapchat is less successful than other social networks and not all of my favorite creators are present. Also, when we want to start a conversation, the person in question must have added us back. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? It makes it easier to chat with friends and provides an excellent opportunity for companies to promote their products as competition is low. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lourine T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lourine T.") LT Lourine T. Project Manager Small-Business (50 or fewer emp.) 2/7/2023 "I'm a content marketing enthusiast" 4.5/5 What do you like best about Snapchat? Many fun features and easy to use for a newbie Review collected by and hosted on G2.com. What do you dislike about Snapchat? Consume large data in storage (handphone) Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Knows the trends and helping to know the next viral trend Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lela A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lela A.") LA Lela A. Sales Development, Asia Pacific Small-Business (50 or fewer emp.) 2/3/2023 "Very fun to share things." 3.5/5 What do you like best about Snapchat? The filters are various and very cute and fun. Review collected by and hosted on G2.com. What do you dislike about Snapchat? Sometimes it makes my phone laggy that it makes me open the snapchat rarely. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? The filter is getting smoother. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ankit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit S.") AS Ankit S. Associate Product Manager Small-Business (50 or fewer emp.) 9/14/2022 "Snapchat Review" 4.5/5 What do you like best about Snapchat? 1. Option to snap chats 2. Custom stickers or cameos 3. Can see the location of your connections on the map 4. Streaks!! Best way to engage and retain users on the app Review collected by and hosted on G2.com. What do you dislike about Snapchat? 1. Cameo feature needs an update. It doesn't allow low light and heavy light images. Cameo/stickers used to have voids on users' faces in that case. 2. It should be able to send fast snap to the individuals instead of selecting them one by one. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Privacy to the individuals. It notifies the user if someone saves/screenshots the chats, images, or videos. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Social Networks](https://www.g2.com/categories/social-networks) ##### Explore More [What publisher ad server platforms have the most reliable payouts and fill rates for small publishers who cannot afford to lose revenue to unreliable ad delivery?](https://www.g2.com/discussions/what-publisher-ad-server-platforms-have-the-most-reliable-payouts-and-fill-rates-for-small-publishers-who-cannot-afford-to-lose-revenue-to-unreliable-ad-delivery)[Best conversation intelligence software](https://www.g2.com/discussions/what-s-the-best-conversation-intelligence-software)[What are the highest rated Google Workspace project management tools for small teams needing email-to-task automation without training overhead?](https://www.g2.com/discussions/what-are-the-highest-rated-google-workspace-project-management-tools-for-small-teams-needing-email-to-task-automation-without-training-overhead) [Best data observability solution for software companies](https://www.g2.com/discussions/best-data-observability-solution-for-software-companies)[Which cloud content service is ideal for team collaboration](https://www.g2.com/discussions/which-cloud-content-service-works-best-for-team-collaboration)[Pros and Cons Details](https://www.g2.com/products/snapchat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)