--- title: Snapchat Reviews meta\_title: 'Snapchat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 296 reviews by the users' company size, role or industry to find out how Snapchat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 296 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Snapchat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Snapchat ##### 1. Ease of Use Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 2. Filters Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) See Related User Reviews ![Anubhav Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anubhav Singh S.") AS Anubhav Singh S. Small-Business (50 or fewer emp.) 3.5/5 "Best app with various filters" What do you like about Snapchat? Some of the filters are same not different and the vulgarity is been incresing day by day. There is no one to look it ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ##### 3. Fun Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 4. Speed Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 5. User Interface Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you like about Snapchat? As someone who uses Snapchat every day, it has a very friendly user interface. It has many features that make communicating with people more fun, such ### 5 Cons or Disadvantages of Snapchat ##### 1. Outdated Interface Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) See Related User Reviews ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ![Devansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devansh R.") DR Devansh R. Small-Business (50 or fewer emp.) 5.0/5 ""Catching Minutes, Encouraging Inventiveness, and Embracing Credibility"" What do you dislike about Snapchat? Some overhauls have been met with opposition and analysis from users.The stage might appear to be more outfitted towards more youthful clients, possib ##### 2. Update Issues Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you dislike about Snapchat? One thing that doesn’t work as well for me is that the app can sometimes feel cluttered after updates. The app occasionally drains battery faster than ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ##### 3. Expensive Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) See Related User Reviews ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you dislike about Snapchat? There is a new update that requires payment for storage space for videos and pictures. ##### 4. Navigation Difficulty Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you dislike about Snapchat? Finding chats, stories and other memories is somehow chaotic for beginners. ##### 5. Poor Customer Support Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) See Related User Reviews ![Lexi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexi H.") LH Lexi H. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use with Great Features, Slight Learning Curve for Account Management" What do you dislike about Snapchat? Deleting my son's account he made as a minor was a bit complicated. ## Top-Rated Alternatives [ ![Pinterest](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07ec2a09a982820b9027f700ce371f79/pinterest.png "Pinterest") Pinterest 4.6/5(251) ](https://www.g2.com/products/pinterest/reviews) [ ![Meetup Pro](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_018bb6f0894cc5b910937c60dbc2ebda/meetup-pro.png "Meetup Pro") Meetup Pro 4/5(61) ](https://www.g2.com/products/meetup-pro/reviews) [ ![Reddit for business](https://images.g2crowd.com/uploads/product/hd_favicon/878ecb9ff0af2ea1f06514530fbb1422/reddit-for-business.svg "Reddit for business") Reddit for business 4.1/5(57) ](https://www.g2.com/products/reddit-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/snapchat/competitors/alternatives) ![Kowsyap p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kowsyap p.") KP Kowsyap p. Software Engineer Mid-Market (51-1000 emp.) 1/25/2023 "Snapchat and its benefits" 5/5 What do you like best about Snapchat? Snapchat filters are very good which detects the face and makes it more convincing using updated ai features and also it is more secure and the most fun part is sending snaps to each other to increase streaks Review collected by and hosted on G2.com. What do you dislike about Snapchat? Not much are there to dislike in it but getting streaks back few times when they are gone is a little hectic process and it needs to be made little easy. Also snapchat statuses are annoying, not having them makes it a better app Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Snapchat helps in communicating with friends, sending our daily updates via snaps, camera filters to make us look more good and security features like deleting chat after 24 hours and alerting us when someone screenshotted. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Wahaib K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wahaib K.") WK Wahaib K. Digital Marketing Team Leader Small-Business (50 or fewer emp.) 2/3/2023 "one of the best social app with amazing filters" 5/5 What do you like best about Snapchat? It's amicable to use. It has fantastic filters. It's the best platform to keep connected with your social circle at a single click and be informed of its ins and outs Review collected by and hosted on G2.com. What do you dislike about Snapchat? Its marketing reach is minimal and doesn't offer analytics, not very use full for sponsored ads, and its sensor boards need to be more robust as most users are underage. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Suppose someone takes a screenshot of your chat image or video. In that case, it notifies you only valuable feature is that because it does not add much value to the business for marketing purposes. Review collected by and hosted on G2.com. Show More 2/7/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite CD Christina D. Office Manager Small-Business (50 or fewer emp.) 2/7/2023 "Great Way to Stay Connected" 5/5 What do you like best about Snapchat? The filter features. It makes taking pictures and selfies more fun and entertaining, especially with friends and family. I also like that they change the filters often. Review collected by and hosted on G2.com. What do you dislike about Snapchat? What I least like about snapchat is that if you try to replay a snapchat sometimes it doesnt work. It would be nice if you could replay a snapchat more than once in the 24 hour time period even if it isn't a story. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? There is currently no problem that I have addressed with snapchat. I also didn't have any past problems that they needed to fix. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Kazi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kazi A.") KA Kazi A. Requirements Analyst Small-Business (50 or fewer emp.) 12/6/2022 "Excellent software to take amazing pictures and send snap streaks." 5/5 What do you like best about Snapchat? With the help of this software, we can chat with anyone from all over the world and make voice calls and video calls along with chatting. This is software by which we can take pictures using excellent filters and send snap streaks. Review collected by and hosted on G2.com. What do you dislike about Snapchat? In Snapchat software, we cannot see the last seen of the person in front if he has not enabled the location. When we enable the area on which we also come in it. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? The advantage of using Snapchat is that we can chat with anyone who uses Snapchat, and if we want to know whether a place is open or closed, we can quickly know that too. Review collected by and hosted on G2.com. Show More 12/7/2022 Current UserValidated ReviewerSource: Organic ![Khushi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khushi P.") KP Khushi P. Bulletin Editor Small-Business (50 or fewer emp.) 3/2/2023 "snapchat 4 life" 4/5 What do you like best about Snapchat? snapchat filters are very different and unique from the filters on other social media platforms Review collected by and hosted on G2.com. What do you dislike about Snapchat? snapchat has alot of bugs and can get a little laggy sometimes.. the filters might take up some time to load but other than those everything is fine Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? The times when I dont feel confident clicking photos on my normal camera because of my insecurities snapchat helps you through those Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Goher Ali R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Goher Ali R.") GR Goher Ali R. Digital Marketing Executive Small-Business (50 or fewer emp.) 2/2/2023 "Its a great social media platform with great marketing potential in the UAE, specially in Abu Dhabi" 4.5/5 What do you like best about Snapchat? Community, Simplicity, Playfulness, and most importantly ads manager, the technology of Ads manager of Snapchat has dramatically increased. Giving great value for all my clients Review collected by and hosted on G2.com. What do you dislike about Snapchat? Minor improvements such as bugs, Ads manager support of CRM is lacking, Absence of lead center, Tracking is a pain. On the front side, filter creation is long process and hard for us to convert. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Community, Locals Emiratis love snapping and we love targeting them, its a win win situation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Courtney K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney K.") CK Courtney K. Senior Account Manager - Departures Mid-Market (51-1000 emp.) 2/7/2023 "Snapchat is Good to for Users, but not sure about advertisers" 2.5/5 What do you like best about Snapchat? It's an easy way to connect with peers to send quick videos and messages. You can also use it to see articles and celebrity news. Review collected by and hosted on G2.com. What do you dislike about Snapchat? Advertisements don't integrate seamlessly so it tends to feel like an interruption. Wish there was a way to see how long a video is, like the orginal content. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? easy way to connect with peers and send fun videos. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Navya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navya S.") NS Navya S. Software Developer Mid-Market (51-1000 emp.) 2/1/2023 "Snap and uses" 4/5 What do you like best about Snapchat? The best part of snapchat is the filters and as a UI developer i like the designing part of the application . Review collected by and hosted on G2.com. What do you dislike about Snapchat? The only complaint I have with this application is the pixels quality of the image. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Using this snap iam able to connect with the friends. It is multi purpose application that can be used for taking beautiful pictures and chat box Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Harshani D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshani D.") HD Harshani D. Marketing Manager Small-Business (50 or fewer emp.) 2/3/2023 "Harshi's review" 3.5/5 What do you like best about Snapchat? Direct message option, stories, branded content. Great for keeping in touch with friends in different parts of the world. Ideal app for university students and influencers who want to showcase a glimpse of their life Review collected by and hosted on G2.com. What do you dislike about Snapchat? Cannot unsend a image or video after it has been sent and does not auto save the images. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Great platform that allows me to share snippets of the places that I visit. Additional benefit where I can see who has viewed them. Only drawback is sometimes people use third party apps to screenshot images and the notification doesnt come through. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Hesham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hesham G.") HG Hesham G. HR Manager Small-Business (50 or fewer emp.) 7/19/2022 "Great instrument for web-based entertainment advertising" 5/5 What do you like best about Snapchat? SnapChat is a well-known social networking app. It features a very straightforward and clean user interface. It allows you to effortlessly exchange photographs and videos. Apart from sharing with all contacts, it also excels in person-to-person communication, whether through messaging or audio or video calls. The most appealing aspect of SnapChat is the amount of protection and privacy it provides to its customers and their data. Snapchat is one of the greatest methods to interact, and despite being on the market for some years, it is always being upgraded. Some of my favourite features are Memories, Chat, Snap Map, Geofilters, Discover, and Lenses, among others. Review collected by and hosted on G2.com. What do you dislike about Snapchat? The majority of the genuine audience of this programme is people under the age of 18, and less mature and business audiences use it, so the market has a limited and specific aim, and I may want to recollect these highlights for a different rendition with business capabilities. To include an experienced adult and corporate crowd. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? It is practically hard to truly control your children's behaviour if they have Snapchat, which many teenagers have because it is impossible to block them from installing the programme. On the internet, teenagers frequently lie about their ages. My recommendation to make a face recognize feature like wallets app. Review collected by and hosted on G2.com. 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