--- title: Snapchat Reviews meta\_title: 'Snapchat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 296 reviews by the users' company size, role or industry to find out how Snapchat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 296 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Snapchat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [(5 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [(3 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [(2 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [(1 mentions)](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Snapchat ##### 1. Ease of Use Users appreciate the **ease of use** of Snapchat, valuing its simple setup and quick access to features. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482372&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 2. Filters Users enjoy the **variety of filters** on Snapchat, enhancing their photos and keeping everyday moments visually appealing. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482367&qs=pros-and-cons#reviews) See Related User Reviews ![Anubhav Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anubhav Singh S.") AS Anubhav Singh S. Small-Business (50 or fewer emp.) 3.5/5 "Best app with various filters" What do you like about Snapchat? Some of the filters are same not different and the vulgarity is been incresing day by day. There is no one to look it ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ##### 3. Fun Users love the **fun features** of Snapchat, enjoying filters, quick sharing, and an engaging interface for connecting with others. [ See 5 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482400&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 4. Speed Users love Snapchat for its **speedy performance** , enabling quick sharing of memories and seamless communication with friends. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2384558&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you like about Snapchat? I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pic ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ##### 5. User Interface Users love the **friendly user interface** of Snapchat, making it easy and fun to connect and share moments. [ See 3 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000366&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you like about Snapchat? I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photo ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you like about Snapchat? As someone who uses Snapchat every day, it has a very friendly user interface. It has many features that make communicating with people more fun, such ### 5 Cons or Disadvantages of Snapchat ##### 1. Outdated Interface Users find Snapchat's **outdated interface** confusing and unnecessary, leading to frustration and a less enjoyable experience. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2000362&qs=pros-and-cons#reviews) See Related User Reviews ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ![Devansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devansh R.") DR Devansh R. Small-Business (50 or fewer emp.) 5.0/5 ""Catching Minutes, Encouraging Inventiveness, and Embracing Credibility"" What do you dislike about Snapchat? Some overhauls have been met with opposition and analysis from users.The stage might appear to be more outfitted towards more youthful clients, possib ##### 2. Update Issues Users find that **update issues** lead to a cluttered interface and unexpected battery drain, affecting overall usability. [ See 2 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2047675&qs=pros-and-cons#reviews) See Related User Reviews ![Sameer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sameer A.") SA Sameer A. 4.5/5 "Effortless Photo Sharing, Fun Features" What do you dislike about Snapchat? One thing that doesn’t work as well for me is that the app can sometimes feel cluttered after updates. The app occasionally drains battery faster than ![Nabanita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabanita P.") NP Nabanita P. Small-Business (50 or fewer emp.) 5.0/5 "Snapchat Review: A Game-Changer or Just a Trend?" What do you dislike about Snapchat? 1. Snapchat often updates its interface, and sometimes the changes feel unnecessary or confusing. 2.The app can quickly drain your phone’s battery, e ##### 3. Expensive Users are frustrated with the **expensive storage fees** for videos and pictures following the recent update. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482394&qs=pros-and-cons#reviews) See Related User Reviews ![Ogheneochuko R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ogheneochuko R.") OR Ogheneochuko R. Mid-Market (51-1000 emp.) 4.5/5 "Snapchat- a fun way of communication" What do you dislike about Snapchat? There is a new update that requires payment for storage space for videos and pictures. ##### 4. Navigation Difficulty Users find the **navigation difficult** , especially when trying to locate chats, stories, and memories on Snapchat. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=2492148&qs=pros-and-cons#reviews) See Related User Reviews ![FAITH M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAITH M.") FM FAITH M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Fun Filters, but Navigation Needs Improvement" What do you dislike about Snapchat? Finding chats, stories and other memories is somehow chaotic for beginners. ##### 5. Poor Customer Support Users find deleting accounts challenging, indicating **poor customer support** for assistance with minor accounts. [ See 1 mentions ](https://www.g2.com/products/snapchat/reviews?filters%5Bsentiment_snippet%5D=1482381&qs=pros-and-cons#reviews) See Related User Reviews ![Lexi H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexi H.") LH Lexi H. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use with Great Features, Slight Learning Curve for Account Management" What do you dislike about Snapchat? Deleting my son's account he made as a minor was a bit complicated. ## Top-Rated Alternatives [ ![Pinterest](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07ec2a09a982820b9027f700ce371f79/pinterest.png "Pinterest") Pinterest 4.6/5(251) ](https://www.g2.com/products/pinterest/reviews) [ ![Meetup Pro](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_018bb6f0894cc5b910937c60dbc2ebda/meetup-pro.png "Meetup Pro") Meetup Pro 4/5(61) ](https://www.g2.com/products/meetup-pro/reviews) [ ![Reddit for business](https://images.g2crowd.com/uploads/product/hd_favicon/878ecb9ff0af2ea1f06514530fbb1422/reddit-for-business.svg "Reddit for business") Reddit for business 4.1/5(57) ](https://www.g2.com/products/reddit-for-business/reviews) [ View All Alternatives ](https://www.g2.com/products/snapchat/competitors/alternatives) ![M Sai H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M Sai H.") MH M Sai H. Project Lead of IETE Small-Business (50 or fewer emp.) 1/11/2024 "Streaks Forever" 4/5 What do you like best about Snapchat? Filters and Avatars make me to engage with it.The snapchat+ features ,AI avatar,custom themes,Streak matainence,etc Review collected by and hosted on G2.com. What do you dislike about Snapchat? The Discard button when we want to retake the snap,when i get a request it shows me mutual friends but don't mention them. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Photography and Video making using filters enhance our productivity.Instant chat delete enhance privacy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yoza S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yoza S.") YS Yoza S. Social Media Marketing Manager Small-Business (50 or fewer emp.) 12/8/2023 "Perfect Picture" 5/5 What do you like best about Snapchat? Snapchat is a great great application for capturing perfect pictures with lots of great filters and easy editing. I just love snapchat Review collected by and hosted on G2.com. What do you dislike about Snapchat? I don't dislike anything so far it's my favourite app! Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? I don't have to save my pictures into gallery they are saved at Snapchat easily which doesn't fill up my phone memory Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Noor U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noor U.") NU Noor U. Email Marketing Manager Small-Business (50 or fewer emp.) 11/8/2023 "I recommend snapchat, as it has great features and enhancements than regular cameras." 5/5 What do you like best about Snapchat? Snapchat is a very fun and engaging app. it helps in connecting with friends and family daily life through streaks as well as Al is one of the best updates up to now. Review collected by and hosted on G2.com. What do you dislike about Snapchat? The streak feature can create pressure to send snaps daily to maintain streaks,which can be more of a chore than fun. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Its excellent for recieving realtime updates and glimpses into your friends lives, overcoming the problem of feeling out the loop. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile JH Jocelyn H. Employee Small-Business (50 or fewer emp.) 2/9/2023 "Snapchat Review" 4.5/5 What do you like best about Snapchat? It is an easy way to share fun videos and pictures with friends without spamming their messages. When you receive a snap, you don't have to scroll through messages and pictures. You can simply tap on a person's name and see all of the things they sent you. Review collected by and hosted on G2.com. What do you dislike about Snapchat? I don't like how many ads there are. In addition, the content is too much and necessary. The "Discover" feature takes away the purpose of Snapchat. It used to be really simple to send a story from Discover to a friend but now it is not. I also don't like how the map feature automatically tracks your traveling and how everyone can see that. It is unnecessary for all of my Snapchat contacts, or any for that matter, to see where I have been in a day. I feel as though it is very easy for people to stock others and that is unhealthy. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? It is solving the problem of needing to message multiple people at the same time. This has benefited me by being able to post a story or send an individual message at the same time Review collected by and hosted on G2.com. Show More 3/2/2023 Current UserValidated ReviewerSource: G2 invite ![Sachin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin K.") SK Sachin K. Sales Advisor Small-Business (50 or fewer emp.) 10/26/2023 "sharing my journey of snapchat" 5/5 What do you like best about Snapchat? i love one feature of snapchat which is send sort clip or snap with friend Review collected by and hosted on G2.com. What do you dislike about Snapchat? dislike there streak feature like they dont give some credit to refill this streak Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? snap solve various problem like pictures clicking and connect to peoples Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anil Kumar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil Kumar K.") AK Anil Kumar K. React Developer Mid-Market (51-1000 emp.) 3/6/2023 "A fun, versatile App That let's you showcase your life!" 5/5 What do you like best about Snapchat? I like that Snapchat allows me to stay connected with my friends and family in a fun and creative way. I also love the wide range of fun filters, lenses, and cool effects that help make every post unique Review collected by and hosted on G2.com. What do you dislike about Snapchat? I dislike that Snapchat can be easy to get addicted to because of the interactive elements like stickers, filters and Snapstreaks. Also, it's often hard to have conversations on it because messages disappear quickly Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Snapchat is solving the problem of communicating with friends and family in a fun, visually dynamic way without having to worry about conversations living on in a permanent digital record. The benefit that this provides users is to have an unusual and entertaining way to connect with loved ones without worrying about the content of those conversations being shared or stored in perpetuity Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Adil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil M.") AM Adil M. Social Media Manager Small-Business (50 or fewer emp.) 2/4/2023 "Snapchat is one of the best short video platforms" 5/5 What do you like best about Snapchat? Snapchat is a well-regarded short video platform offering a unique and engaging user experience. Its emphasis on ephemeral content, augmented reality filters, and real-time communication has helped it stand out among other social media apps. The platform's popularity among younger users, in particular, has also made it a valuable marketing tool for advertisers looking to reach this demographic. Additionally, Snapchat's focus on privacy and security has given users peace of mind when sharing content on the platform. Snapchat's innovative features and commitment to user experience make it a top choice for short-form video content. Review collected by and hosted on G2.com. What do you dislike about Snapchat? Complex User Interface: Snapchat has a unique user interface that can confuse some people, especially those unfamiliar with the app. Limited Reach: Snapchat's reach is limited compared to other social media platforms, which can be frustrating for businesses and individuals trying to expand their reach. Privacy Concerns: While Snapchat strongly emphasizes privacy and security, there have been instances where user data has been leaked or misused. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? Snapchat is solving several problems and providing benefits to its users: Engaging User Experience: Snapchat's focus on short-form video content, augmented reality filters, and ephemeral messaging creates an engaging user experience that differentiates it from other social media apps. Privacy and Security: Snapchat places a strong emphasis on privacy and security, allowing users to feel more comfortable sharing content on the platform. Real-Time Communication: Snapchat's real-time communication features make it an ideal platform for staying connected with friends and family, especially for younger users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rabia N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rabia N.") RN Rabia N. HR Manager Small-Business (50 or fewer emp.) 11/1/2023 "Best Re-Imagined Platform" 5/5 What do you like best about Snapchat? snapchat have multiple filters, very sphosticated and some energetic filters. I always very much happy to use this. Review collected by and hosted on G2.com. What do you dislike about Snapchat? i think all the features in this are very much good but i think the promotional stories are not good for All Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? their filters saw my skin as a glass skin Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Reddi N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reddi N.") RN Reddi N. Software Engineer Mid-Market (51-1000 emp.) 2/6/2023 "Snapshot Review" 4/5 What do you like best about Snapchat? Disappearing of message feature, Streaks maintenance, based on chatting & maintenance to decide friendship status, story feature, adding filter while video calling & taking videos too, best image filters, adding to songs, defined time & location while sharing streaks & hiding of images by using my eyes only feature. Review collected by and hosted on G2.com. What do you dislike about Snapchat? When sharing images with others from snaps, the image quality is not efficient. When initiating a video call to others, our face appears before the call is picked up. If you unhide an image from the "my eyes only" option, it is automatically deleted and not forwarded to the gallery. Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? When you unhide the image from the "My Eyes Only" feature, it is better to transfer it to the gallery or snaps. Make sure to enhance the image quality while sharing the snap image with others. Provide better discoverability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abdullah K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah K.") AK Abdullah K. Creative Director Mid-Market (51-1000 emp.) 3/15/2023 "Creative Lead" 3.5/5 What do you like best about Snapchat? Improve the algorithm to be more interesting using the data and review more and connect with my friends so the best communication with other, buy the wahy I don't like use Snapchat Review collected by and hosted on G2.com. What do you dislike about Snapchat? I wouldn't say I like the content and reviewing a lot of influencers in my page, so I'm not interested to see their stupid content I need something related to my interest Review collected by and hosted on G2.com. What problems is Snapchat solving and how is that benefiting you? The value in the content and I want to see my friend and contact them easly and improve the story inside it and user experience on it and. I can't growth and build a community Review collected by and hosted on G2.com. 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