SMTP.com Features

Administration (1)

Platform (8)

Custom Tracking Domain: Ability to define a custom domain from which emails are sent. 13 reviewers of SMTP.com have provided feedback on this feature.
Multiple Domains: Based on 13 SMTP.com reviews. Able to send emails from multiple domains.
Dedicated IP: Ability to use a dedicated IP for deliverability. 11 reviewers of SMTP.com have provided feedback on this feature.
Documentation: Availability and quality of documentation for API, code library, implementation, and set up. 15 reviewers of SMTP.com have provided feedback on this feature.
Sender Reputation Management: As reported in 15 SMTP.com reviews. Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
Tracking & Reporting: As reported in 15 SMTP.com reviews. Tracks emails sent and delivery rates and compiles them into standard reports.
Enterprise Scalability: As reported in 14 SMTP.com reviews. Provides features and infrastructure to allow scaling for large organizations.
Performance and Reliability: Emails are consistently received and software performs reliably. 16 reviewers of SMTP.com have provided feedback on this feature.

Diagnosis (4)

IP Address: IP address quality analysis. 20 reviewers of SMTP.com have provided feedback on this feature.
Domains: Sending domain quality analysis. 21 reviewers of SMTP.com have provided feedback on this feature.
Content: Based on 20 SMTP.com reviews. Email content analysis.
Policy Compliance: Determing email and domain compliance with policies such as DMARC. 21 reviewers of SMTP.com have provided feedback on this feature.

Tracking (5)

Processing Time: Measuring of delivery latency/processing time. 21 reviewers of SMTP.com have provided feedback on this feature.
Placement: As reported in 20 SMTP.com reviews. Tracking which folder email appears in.
Open Rate: Tracking open rate across recipients. 21 reviewers of SMTP.com have provided feedback on this feature.
Time to Open: As reported in 20 SMTP.com reviews. Tracking time between delivery and open.
Alerts: Notifications related to placement and opening. This feature was mentioned in 21 SMTP.com reviews.

Reporting (4)

Campaign Performance: As reported in 20 SMTP.com reviews. Measuring overall campaign performance across recipients.
Domain Reputation: Measuring overall reputation related to specific sending domains. 20 reviewers of SMTP.com have provided feedback on this feature.
Brand Reputation: As reported in 20 SMTP.com reviews. Measuring overall reputation of brand based on all email activity.
Blacklist and Whitelist: As reported in 20 SMTP.com reviews. Tracking recipient tagging of domains for blacklists and whitelists.

Agentic AI - Email Deliverability (5)

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives

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Technology Glossary Features

View definitions of the features and discover new technology terms.

View Glossary

Webhooks

What are webhooks and why are they useful? Our G2 guide can help you understand webhooks and their use cases.

Dedicated IP

What is dedicated IP and how does it help organizations? Our G2 guide can help you understand dedicated IP and the benefits it offers.

Email Segmentation

Email segmentation is the process of segregating a contact database to create email segments with shared and similar characteristics. Learn more about email segmentation, best practices, and how email marketers can perform email segmentation.

SMTP.com Comparisons