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Compare Mailgun and SMTP.com 
Featured Products
At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
$0.00 Per Month
$25/month
Mailgun
Star Rating
(322)4.2 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mailgun excels in user experience, with many praising its seamless and intuitive interface. Users appreciate the friendly integration mechanisms that facilitate email sending, making it a top choice for developers and businesses alike.
- According to verified reviews, SMTP.com provides solid email delivery capabilities, with users noting its ability to achieve higher delivery rates without falling into spam filters. The detailed reporting and dashboards are highlighted as particularly insightful for tracking performance.
- Users say that Mailgun's API is thoroughly documented and simple to integrate, which is a significant advantage for those needing flexibility in their email solutions. This has led to consistent reliability in sending transactional emails and system notifications.
- Reviewers mention that while SMTP.com is effective for small businesses, it faces challenges in areas like ease of setup and admin management, with some users reporting a less intuitive experience compared to Mailgun's streamlined processes.
- G2 reviewers highlight that Mailgun's support quality is notably higher, with users appreciating the articulated integration support and efficient APIs that enhance communication and email delivery, making it a preferred option for those who prioritize customer support.
- According to recent feedback, SMTP.com has a loyal user base that values its excellent delivery rates and API resources, but it struggles to keep pace with Mailgun's overall market presence and user satisfaction, as reflected in their respective G2 Scores.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Free Trial
Mailgun
Free Trial is available
SMTP.com
No trial information availableRatings
Meets Requirements
8.8
283
7.3
37
Ease of Use
8.7
286
7.3
37
Ease of Setup
8.7
200
6.7
23
Ease of Admin
8.8
184
6.9
23
Quality of Support
8.1
229
6.9
37
Has the product been a good partner in doing business?
8.7
172
6.2
23
Product Direction (% positive)
7.5
284
6.6
38
Features by Category
Administration
7.2
86
Feature Not Available
6.9
82
Feature Not Available
8.1
120
5.5
10
7.7
113
Feature Not Available
8.4
215
Feature Not Available
8.2
174
Feature Not Available
Integrations
8.7
170
Feature Not Available
8.7
162
Feature Not Available
9.3
217
Feature Not Available
8.0
125
Feature Not Available
Platform
9.0
170
7.1
13
8.8
175
7.3
13
8.1
102
7.3
11
8.7
218
6.2
15
8.2
182
6.6
15
8.5
219
6.8
15
8.5
144
6.4
14
8.9
231
6.1
16
Diagnosis
9.2
6
7.8
20
9.2
6
7.9
21
9.0
5
7.8
20
9.0
5
7.5
21
Tracking
8.9
6
7.5
21
8.7
5
8.0
20
9.3
5
7.3
21
7.3
5
7.4
20
8.7
5
7.4
21
Reporting
9.3
5
7.8
20
8.7
5
7.8
20
8.7
5
8.0
20
9.0
5
7.4
20
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
5.3
6
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and SMTP.com are categorized as Transactional Email and Email Deliverability
Unique Categories
Mailgun is categorized as Email Verification and Email Testing
SMTP.com has no unique categories
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Computer Software
16.2%
Internet
12.0%
Marketing and Advertising
9.4%
Hospital & Health Care
1.9%
Other
42.1%
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
How is Mailgun priced?
1 Comment
TN
They have pay as you go and fixed pricing here: https://www.mailgun.com/pricing/Read more
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
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