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Compare Mailgun and SMTP.com 
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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
$0.00 Per Month
$25/month
Mailgun
Star Rating
(322)4.2 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SMTP.com struggles with template creation, scoring only 3.0, while Mailgun excels with a score of 7.4, making it easier for users to design and implement email templates effectively.
- Reviewers mention that Mailgun's detailed server logs (8.5) provide better insights into email performance compared to SMTP.com's lower score of 4.6, which can hinder troubleshooting and optimization efforts.
- G2 users highlight that Mailgun offers superior email segmentation capabilities (8.0) compared to SMTP.com (3.6), allowing for more targeted marketing campaigns and improved engagement rates.
- Users on G2 appreciate Mailgun's robust integrations, particularly its Event Tracking API (8.9) and Mail Send API (9.4), which streamline workflows, while SMTP.com falls short with lower scores in these areas (4.8 for Mail Send API).
- Reviewers say that Mailgun's custom unsubscribe feature (8.3) is a significant advantage over SMTP.com's score of 5.5, as it allows for better compliance and user experience in managing subscriptions.
- Users report that Mailgun's performance and reliability score of 9.1 greatly surpasses SMTP.com's 6.1, indicating a more dependable service for sending emails without interruptions.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Free Trial
Mailgun
Free Trial is available
SMTP.com
No trial information availableRatings
Meets Requirements
8.8
283
7.3
37
Ease of Use
8.7
286
7.3
37
Ease of Setup
8.7
200
6.7
23
Ease of Admin
8.8
184
6.9
23
Quality of Support
8.1
229
6.9
37
Has the product been a good partner in doing business?
8.7
172
6.2
23
Product Direction (% positive)
7.5
284
6.6
38
Features by Category
Administration
7.2
86
Feature Not Available
6.9
82
Feature Not Available
8.1
120
5.5
10
7.7
113
Feature Not Available
8.4
215
Feature Not Available
8.2
174
Feature Not Available
Integrations
8.7
170
Feature Not Available
8.7
162
Feature Not Available
9.3
217
Feature Not Available
8.0
125
Feature Not Available
Platform
9.0
170
7.1
13
8.8
175
7.3
13
8.1
102
7.3
11
8.7
218
6.2
15
8.2
182
6.6
15
8.5
219
6.8
15
8.5
144
6.4
14
8.9
231
6.1
16
Diagnosis
9.2
6
7.8
20
9.2
6
7.9
21
9.0
5
7.8
20
9.0
5
7.5
21
Tracking
8.9
6
7.5
21
8.7
5
8.0
20
9.3
5
7.3
21
7.3
5
7.4
20
8.7
5
7.4
21
Reporting
9.3
5
7.8
20
8.7
5
7.8
20
8.7
5
8.0
20
9.0
5
7.4
20
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
5.3
6
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and SMTP.com are categorized as Transactional Email and Email Deliverability
Unique Categories
Mailgun is categorized as Email Verification and Email Testing
SMTP.com has no unique categories
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Computer Software
16.2%
Internet
12.0%
Marketing and Advertising
9.4%
Hospital & Health Care
1.9%
Other
42.1%
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
How is Mailgun priced?
1 Comment
TN
They have pay as you go and fixed pricing here: https://www.mailgun.com/pricing/Read more
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
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