# Smile CX Reviews
**Vendor:** AtWest  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Smile CX
CX Platform. We collect feedback from different sources, process and analyze it in real time, and provide different automatizations, integrations with CRM, Historic NPS per contact, etc We have a complete SDK to understand app users and their desires. Currently using chatGPT to answer complains and to analyze comments and pain points.






- [View Smile CX pricing details and edition comparison](https://www.g2.com/products/smile-cx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+17%3A11%3A19+-0500&secure%5Bsession_id%5D=b9afa8ff-dcb2-40e9-946e-1d81a98ed8cd&secure%5Btoken%5D=627ea456864a371ca4b47e28f3762121131099dea34437c04e31e2e23df97a10&format=llm_user)

## Smile CX Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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