--- title: Smart UPS Reviews meta_title: 'Smart UPS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Smart UPS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 17 scale: '5' date_modified: '2026-09-30' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security ---

Smart UPS Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the easy installation of Smart UPS, making setup quick and hassle-free. (1 mentions)
Users find the high costs of battery replacements and power banks a significant drawback of Smart UPS. (1 mentions)

Top Pros or Advantages of Smart UPS

Top Cons or Disadvantages of Smart UPS

Scott N.
SN
Scott N.
Director of IT
Enterprise (> 1000 emp.)
"The Highest Standard of Power Protection"
4.5/5
What do you like best about Smart UPS?

Reliable and resilient hardware coupled with software to OS proper handshaking to inform administrators and protect hardware. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

I have evaluated other UPS products and have nothing negative to report about APC. Review collected by and hosted on G2.com.

Christopher P.
CP
Christopher P.
IT Systems Administrator
Enterprise (> 1000 emp.)
"Good Product and Remote Management Options"
5/5
What do you like best about Smart UPS?

Features and benefits and features are easy to use and straightforward. Makes installation and remote management a breeze. The notification system helps us know when a power outage occurs at some of our problematic school locations. Diagnostics and firmware updates can be done remotely. Reporting can show you when power outages happen. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

You can power off individual outlets but you require a premium subscription for this. It would be nice if this would be included at for the first year to demo and reflect costs. Our team does not use this feature due to cost. We have invested in a separate PDU solution to remotely manage power to our network. Review collected by and hosted on G2.com.

Attilio V.
AV
Attilio V.
Cloud Presales Consultant
Mid-Market (51-1000 emp.)
"Smart UPS, the best ally for power protection solutions"
4.5/5
What do you like best about Smart UPS?

The APC Smart UPS offers several advantages:

Intelligent and efficient power network protection: The APC Smart UPS provides intelligent and efficient network power protection.

Extendable runtime: This device has the capability to extend its runtime, which can be very useful during prolonged power outages.

Ideal for various devices: It is ideal for servers, point of sale systems, routers, switches, hubs, and other network devices.

Trust: More than 20 million units have been sold, demonstrating the trust users have in this product.

Regarding its usefulness, the APC Smart UPS can be very useful for protecting your electronic devices from power issues. By providing intelligent and efficient network power protection, it can prevent damage to your devices caused by power surges or outages. Additionally, its extendable runtime allows you to continue using your devices during a power outage, which can be especially useful in business environments where downtime can be costly. Lastly, its versatility makes it ideal for a variety of devices, from servers to network devices. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

The APC Smart UPS, although a very useful device, also has some disadvantages:

Cost: APC Smart UPSs are usually more expensive than other types of UPS

Security vulnerabilities: Several security vulnerabilities have been discovered in APC Smart UPS devices that could allow cybercriminals to take control of the devices

Environmental issues: If the environment where the UPS is located has extreme temperatures, a lot of dust, or humidity, the system's lifespan will be affected

Battery life: The battery life can be reduced if exposed to high temperatures. Additionally, each discharge cycle slightly decreases its capacity Review collected by and hosted on G2.com.

Shantanu R.
SR
Shantanu R.
Engineer
Small-Business (50 or fewer emp.)
"Most decent and good UPS manufacturer"
5/5
What do you like best about Smart UPS?

This company is very old company and very reliable. APC is sub brand by Schneider Electric and they provide very great electronic gadgets for various purposes. The think I liked the most about tha Smart UPS is that, ot has the great ower backup and provides a backup upto an hour. They provide a lightweight and easy to use UPS. One can easily use this. They have various service centres across our country and provide good cutomer care service. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

The design of the UPS should be upgraded. They follow thier old model again and again without any modification. It should be more attractive and good looking. Battery backup should be enhanced more. Review collected by and hosted on G2.com.

JC
Joe C.
Sr. Systems and Security Engineer
Mid-Market (51-1000 emp.)
"Typically a very reliable product, Turnkey solution"
3.5/5
What do you like best about Smart UPS?

Not many vendors that provide a product that's very stable and reliable. With batteries, APC and smart UPS are typically the best. Typically last a long time with very little issues. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

Set up for bigger units usually requires electrician, which cost more money. Also, I've had firmware issues with various smart UPS units and had to troubleshoot that with support. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Best UPS you can buy for Small to Large Datacenter"
5/5
What do you like best about Smart UPS?

Easy to install

Battery Duration

Free Software Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

cost of replacing battery sets and increasing power banks cost Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Dependable Power Protection: APC Smart-UPS"
5/5
What do you like best about Smart UPS?

Design and Build Quality, making it easy to integrate into my workspace without taking up much room. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

One significant downside of the APC Smart-UPS is its relatively high price compared to other uninterruptible power supply (UPS) options on the market Review collected by and hosted on G2.com.

Oumaima A.
OA
Oumaima A.
Chargée d'étude, suivi et contrôle des projets GAG
Mid-Market (51-1000 emp.)
"A Reliable and Efficient Power Solution"
4.5/5
What do you like best about Smart UPS?

Smart UPSs are designed to provide reliable power protection for a critical equipment. They feature advanced battery technology and intelligent power management to ensure that a devices stay up and running even during power outages. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

Smart UPS units tend to be more expensive than basic UPS systems due to their monitoring and management features. This upfront cost may be prohibitive for some budgets. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Powers whole Datacenter"
5/5
What do you like best about Smart UPS?

I like the new Lithium series Symmetra that we got, it is 1/4 of the footprint of the old one Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

Price can be a bit lower. Add-ons were fairly expensive for the sockets Review collected by and hosted on G2.com.

Ron B.
RB
Ron B.
Technical Sales Specialist
Small-Business (50 or fewer emp.)
"Reliable UPS for Network"
5/5
What do you like best about Smart UPS?

Reliable power back up while black outs for my personal network system. Review collected by and hosted on G2.com.

What do you dislike about Smart UPS?

Batteries can last shorter than wanted, plus the pricing can be quite steep. Review collected by and hosted on G2.com.