Slack Connector for Jira Reviews & Product Details

I use Slack Connector for Jira to link, update, and create JIRA tickets. It saves time and clicks by allowing me to push things from real issues into JIRA with a right-click. I like the ability to create an incident with just the click of a button, and I can do this over and over again without leaving Slack. Review collected by and hosted on G2.com.

Could be more intuitive, with fewer dropdowns and less spinning. Instead of just clicking to change status, you have to click a dropdown that loads, then select an option, with loading at each step. It could be more seamless. Review collected by and hosted on G2.com.

It is easy to connect and allows you to be aware of any pending tasks, changes or anything on Jira Review collected by and hosted on G2.com.

Sometimes the notifications are not on real time Review collected by and hosted on G2.com.

Ease of integration and that I can get details of everything that happens in Jira as in a two-way communication: from Slack to Jira and viceversa Review collected by and hosted on G2.com.

An improvement opportunity might be:

1. Finding a way to display the screenshots in Jira when updating a comment or description. this should be visible in Slack as well

2. Improve the experience of creating Jira tickets in Slack workspace: now we must type commands, but it has to be more straightforward Review collected by and hosted on G2.com.

What I like most about Slack Connector for Jira is how it streamlines communication between teams. Rather than constantly switching between tools, Jira notifications and updates show up directly in Slack channels. That makes it much easier to follow tasks, discuss issues quickly, and keep everyone aligned, all without disrupting the workflow. Review collected by and hosted on G2.com.

The setup can take a bit of time, especially if you’re not familiar with Jira integrations, and the notification settings sometimes need tweaking to avoid getting too many alerts. That said, once everything is configured properly, it runs smoothly and works as expected. Review collected by and hosted on G2.com.

What I like best is that it connects Jira and Slack in a very practical way. The integration works smoothly, the UI is simple, and performance has been reliable so far. It gives good value because it reduces context switching and helps the team react faster to ticket updates. The setup and support were clear enough. I do not use many AI features, but the smart notifications already help filter the right information into Slack. Review collected by and hosted on G2.com.

Sometimes the notifications can become a bit noisy if too many Jira events are connected to one Slack channel. It takes some tweaking to get the right balance between useful updates and too many messages. Review collected by and hosted on G2.com.

I use Slack Connector for Jira to reduce context and app switching. It keeps me up to date with changes and alerts me when something needs my attention. I like that I can create or update Jira tickets without leaving the screen I’m in within Slack. This feature saves me a lot of time and makes my workflow more efficient. The initial setup was easy, which was a big plus. Review collected by and hosted on G2.com.

I wish for more integrated AI features to summarize the workflow. It would be helpful if it could assist with prioritizing or responding to numerous requests. Review collected by and hosted on G2.com.

I like having the Slack Connector for Jira app in our Slack because it helps have all things in one place. It's great that I can update Jira ticket statuses and have visibility of entire tickets. I really appreciate being able to comment directly from Slack on Jira tickets. It impacts communication directly and saves time switching between apps. The initial setup was quite easy; I just had to install the app in Slack and add my credentials. Review collected by and hosted on G2.com.

I think they could enhance the view of tasks or tickets for a clearer view of all details of a particular ticket. Right now, the view is a bit compact, which can be improved with a larger view. Review collected by and hosted on G2.com.

Getting real-time updates from Jira directly inside Slack makes it much easier to stay on top of tasks without switching tabs all the time. It’s especially useful for quick actions, like creating or updating tickets straight from Slack conversations. Review collected by and hosted on G2.com.

Notifications can get noisy if not configured carefully. You can end up with too many updates in channels, which kind of defeats the purpose Review collected by and hosted on G2.com.

I like the confidentiality and the Slack bot that keeps an eye on updates, including things you don’t need anymore. Review collected by and hosted on G2.com.

I don’t have anything specific in mind. Sometimes it takes a while to load, so load time can be an issue, but overall there’s nothing I really dislike. Review collected by and hosted on G2.com.

It is so incredibly easy to set up either an interface into creating and modifying tickets for the Jira Service Management component, as well as create integrations with ticket flow to keep everyone apprised of changes. Review collected by and hosted on G2.com.

It is a little difficult to debug problems in Slack configuration and notification, and it usually takes digging around in the Jira admin interface to debug them. Review collected by and hosted on G2.com.