Ease of use, excellent support, native threat intelligence support, and option to get any custom integration from SIRP's team at no additional cost. We have found SIRP to be a complete security automation, orchestration, and response tool, along with built in Incident Management and Case management capabilities Review collected by and hosted on G2.com.

Not much to dislike. Our customer success manager from SIRP always goes far and beyond to address our needs and issues. Review collected by and hosted on G2.com.

I love how SIRP fetches useful feeds from multiple sources on one dashboard so I can avoid visiting each source individually. Besides, there are so many widgets that make sure everything I want is accessible in one click. SIRP's reporting feature is also very useful, bringing together neatly stacked data for months, it suits my reporting tasks. Another useful feature is that you can apply many filters to reach very specified information and don't have to manually calculate everything. Review collected by and hosted on G2.com.

If you leave it inactive for a while, you may have to login again. Also, for some of the customization, you will have to contact SIRP's support team, so not everything can be customized by you. Review collected by and hosted on G2.com.

Excellent Support where SIRP team take the challenges heads on and find a resolution. Buying a product is easy these days but getting support for the product is difficult but SIRP support team is very agile, accurate & honest in their interactions. They set realistic expectation what the tool can do and help to fine tune the tool for optimized performance. Till now we have got the response from SIRP within 6 hours for any of our queries. Product was easy to scale up on demand. User interface of the product is good. Comparing to Palo Alto Demisto, SIRP is a better choice as we can get what we actually use as there is no reason to pay a huge price on a Security Orchestration Automated Response Tool when the actual requirement is not that heavy also when it comes to security no organization will integrate all the independent tools into Security Orchestration Automated Response Tool on the very first day without knowing how it will function. These ae the areas where SIRP was effective when it comes to making decision on Automation in security. Review collected by and hosted on G2.com.

Playbooks. They have a less playbook however, they are working to increase the count. We were able to see a increased number of playbook made available in last 6 months on their tool. Review collected by and hosted on G2.com.

It record tracking of tickets, handling alerts, handling spam/phishing emails, Iocs blocking. Review collected by and hosted on G2.com.

The images that we add as evidences are not shown in the sequence it was added. Review collected by and hosted on G2.com.

Incident management, Automation playbooks. Review collected by and hosted on G2.com.

it's not user friendly for the beginners Review collected by and hosted on G2.com.

Honestly, everything. SIRP has been a game changer for us. We were managing all our security incidents through an IT helpdesk solution. We had no SOPs, or workflows. SIRP was an eye opener for us. When SIRP's team gave us the demo, we realized that there much more to the security incidents management than opening tickets and doing follow-ups.

For an effective incident response you need to have tasks defined for your analysis team, trail of internal communication logs, follow-ups mechanism, evidence gathering and so much more. SIRP provided everything and than some more!

SIRP's team enabled us to get up-to speed with the entire process in no-time. We can safely say that the value we got from their consulting sessions was way better than several paid security operation trainings out there. Review collected by and hosted on G2.com.

Nothing. We are currently using just one module of SIRP i.e. Incident management with priority support, and we can't fault anything so far. Their support is top notch, which means if we are stuck somewhere or have a requirement, it gets addressed right away. Review collected by and hosted on G2.com.

SIRP empowers your Business to solve the most complex security issues with a lesser number of security analyst. This helps reduce costs of recruiting professional security analysts as SIRP is much affordable in comparison. Review collected by and hosted on G2.com.

Report generation could sometimes be a little challenging, but the overall solution is exceptional. Review collected by and hosted on G2.com.

It’s easy to deploy, has a great support team behind it, and has a variety of great modules built into one product. Its tailored interface provides a centralized console for multiple functions, such as assets, incident management, threat intelligence, risk management and vulnerability management. Review collected by and hosted on G2.com.

Custom widgets feature should be available. Review collected by and hosted on G2.com.

The best thing I have found so far about this product is that it provides single dashboard for visibility of security controls. The product is able to integrate different SIEM solutions, vulnerability management solutions, threat intelligence feeds and other security solutions. I can also manage the complete SOC lifecycle through this solution i.e. from incident alert to ticketing to investigation and its resolution. Review collected by and hosted on G2.com.

1- I want SIRP to have more mechanisms to integrate security solutions so that it becomes easy to integrate more and more solutions.

2- The risk management module should give me the options to select any benchmark through which I can conduct risk assessment. Review collected by and hosted on G2.com.

SIRP has a modular architecture which allowed our company to choose among the modules, for instance we did not require vulnerability management so we did not subscribe to that. The platform is very user friendly and you don’t have to be a professional, yet you are able to tackle things professionally Review collected by and hosted on G2.com.

We are unable to integrate the new applications by ourselves Review collected by and hosted on G2.com.