# ShopGrok Reviews **Vendor:** ShopGrok **Category:** [Retail Pricing Software](https://www.g2.com/categories/retail-pricing) **Average Rating:** 5.0/5.0 **Total Reviews:** 7 ## About ShopGrok ShopGrok is a suite of software and data analytics products that allow retail and consumer professionals to make better price and range decisions. Experience a powerful suite of tools that take the pain out of data capture and mapping, and get you to actionable insights within seconds. Today, we work with leading retailers and brands all over the world to help them achieve this vision. Solutions include: - Price Optimisation - Real Time Inbox Alerts - Historical Pricing Analysis - KVI Identification and Matching - Custom Reports - Promotional Trends Analysis - Assortment Optimisation - Visual Range Comparison - New/Delisted SKU Alerts - Price Architecture Analysis - Marketplace Management - Marketplace Range Parity - Marketplace Price Parity - Seller Onboarding - Pricing Automation - Pricing Rules - Competitor Benchmarking - Price Index Generation - Flexible Ecommerce Integration (Shopify, Magento, WooCommerce, BigCommerce, etc. or Custom API) - Global Coverage What advantage does ShopGrok have over other competitor pricing solutions? We are not simply a web crawling or data automation product. Our team comprises world class experts in retail pricing strategy, data extraction and data science. We have spent thousands of hours between us working within and for retail buying teams to help them make better decisions through data analytics. Pricing is the #1 driver of profitability in any retail business, but most retailers leave it to gut feel and a remarkably incomplete picture of current market prices. Talk to us about how we can help you devise defensible long term pricing strategies: https://shopgrok.com/contact/ ## ShopGrok Reviews ### 1. Exceptional detail and coverage of the market **Rating:** 5.0/5.0 stars **Reviewed by:** Tina L. | Senior Research Fellow, Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about ShopGrok?** ShopGrok has been an incredible data partner to work with over the years! Their comprehensive market coverage has transformed our understanding of pricing dynamics across various product categories, as well as how major retail players interact within the market, both in the short and long term. The analytics team is responsive and flexible, consistently adapting the data structure to meet our analysis needs. Moreover, their deep market expertise has provided invaluable insights, helping us interpret and act on the data. I highly recommend ShopGrok to anyone seeking actionable market insights. **What do you dislike about ShopGrok?** None, the team is very pleased with ShopGrok partnership. **What problems is ShopGrok solving and how is that benefiting you?** Previously we have relied on consumer surveys, the manual recording of prices, and infrequent webscrapes to collect pricing data. However, these are too onerous to conduct in a wide-scale and frequent manner, leading to an underrepresentation of the market. In contrast, ShopGrok’s systematic and comprehensive approach has allowed us to ‘have our cake and eat it too’ - have both comprehensive AND frequent views of the market pricing. Additionally, and importantly, ShopGrok is able to reliably match products across retailers, enabling us to model retailer dynamics effectively. ### 2. Absolutely recommend, a pleasure to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Darren O. | Senior Commercial Finance Manager - Business Transformation | Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about ShopGrok?** Shopgrok has been an amazing partner for our business, and has unlocked capability that enables us to make the best pricing decisions possible. They are great to work with, and always go above & beyond to meet our needs. Pricing & data is accurate, and their dashboards are easy to use. We expect to harness the power of integration via snowflake in the future and look forward to continuing this partnership. **What do you dislike about ShopGrok?** No comments, overall very satisfied with the service provided **What problems is ShopGrok solving and how is that benefiting you?** Ensuring we understand how our products are priced against competitors & any changes to this ### 3. Accurate pricing data assets translated to actionable insights to optimise decision making **Rating:** 5.0/5.0 stars **Reviewed by:** Jo C. | Head of Data, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2024 **What do you like best about ShopGrok?** ShopGrok's reliable pricing data and analytics solutions will help your organisation optimise pricing decisions and deliver sustainable value growth. **What do you dislike about ShopGrok?** Nothing to dislike. Shokgrok solutions are built by experts with extensive industry knowledge, data and strategy experience. Combined with superior customer service, you will get tailored solutions crafted by a passionate professionals. **What problems is ShopGrok solving and how is that benefiting you?** ShopGrok provides reliable pricing data, monitoring and decision support tools to assist your organisation maximise revenue and profit growth. Furthermore, Shokgrok provides product/assortment optimisation solutions to help you make faster decisions of what product should be delisted or added to your assortment. ### 4. Price scraping and analytics at it's best **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Pricing Manager at Bunnings, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about ShopGrok?** The reliability of competitor price data is ShopGrok's number one strength. This combined with near real-time updates and analytics allows us to quickly act on changes to any competitor offering. In addition the support from ShopGrok is fantastic. They have added additional features and dashboards to help with our needs, and on several occasions have come up with creative solutions to help us gain an advantage on our competitors. **What do you dislike about ShopGrok?** Nothing, haven't looked back since partnering with ShopGrok. **What problems is ShopGrok solving and how is that benefiting you?** ShopGrok allows us to react quickly to market changes, and execute strong informed pricing strategies. ### 5. Highly recommend. Outstanding service and product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about ShopGrok?** The team has been outstanding to work with, makes accurate market prices, real-time alerts, and has great features. **What do you dislike about ShopGrok?** Nothing to dislike about ShopGrok. Been a pleasure to work with. **What problems is ShopGrok solving and how is that benefiting you?** Provides pricing on retailers that are hard track and puts them all in one place to save the business time. ### 6. User-friendly Pricing Analytic Tools with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about ShopGrok?** The Pricing Dashboard's effortless setup and automation are a game-changer. Its reliable competitor pricing data, coupled with real-time notifications, ensures we're always stay on top of market shifts. Not only does this free up valuable time for strategic planning, but it also provides crucial insights into our competitive landscape, empowering us to make informed decisions and identify areas for improvement. And if any questions arise, their helpful and responsive support team is always there to assist. **What do you dislike about ShopGrok?** I genuinely have no complaints about my experience with the company **What problems is ShopGrok solving and how is that benefiting you?** We dont have to spend countless hours manually tracking competitor prices; instead, we receive reliable, real-time data that keeps us constantly informed about market movements. ### 7. Amazing platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Head of Retail, Endeavour & ANZ Commercial Planning , Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about ShopGrok?** Ease of setup, accurate market prices, real time alerts, proactive product and price benchmarking, helpful and responsive. Has helped us remain price competitive, reacting quickly to market changes, reducing manual effort & informing price strategy **What do you dislike about ShopGrok?** Just a shame did not have acess to Shopgrok sooner! **What problems is ShopGrok solving and how is that benefiting you?** Remaining price competitive, reacting quickly to market changes, reducing manual effort, informing price strategy, etc. - [View ShopGrok pricing details and edition comparison](https://www.g2.com/products/shopgrok/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+06%3A45%3A02+-0500&secure%5Bsession_id%5D=c996ba38-a63c-4008-a9b0-9e9d7c370780&secure%5Btoken%5D=1c5778dd9d4947afedf880debcfe4aaaef21aff6d7ecdb21466c2e7033a830a0&format=llm_user) ## ShopGrok Features **Platform Additional Functionality** - Dashboard - Cloud - On-Premise **Platform Data** - Visualization - Platform Search - Dashboard - Alerts and Notifications **Platform Basics** - Reporting - Interoperability - Performance ## Top ShopGrok Alternatives - [Prisync](https://www.g2.com/products/prisync/reviews) - 4.7/5.0 (165 reviews) - [Price2Spy](https://www.g2.com/products/price2spy/reviews) - 4.8/5.0 (105 reviews) - [Omnia Retail](https://www.g2.com/products/omnia-retail/reviews) - 4.4/5.0 (98 reviews)