--- title: ShipperGuide TMS Reviews meta\_title: 'ShipperGuide TMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how ShipperGuide TMS works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- ### ShipperGuide TMS Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ShipperGuide TMS to be **super helpful** , providing easy-to-understand information that enhances their role. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279782&qs=pros-and-cons#reviews) Users value the **responsive customer support** of ShipperGuide TMS, ensuring quick resolutions for any issues encountered. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279240&qs=pros-and-cons#reviews) Users find ShipperGuide TMS to be **extremely easy to use** , providing valuable information for their roles. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279420&qs=pros-and-cons#reviews) Users find ShipperGuide TMS to be **super helpful** , providing easy-to-understand information essential for their roles. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279899&qs=pros-and-cons#reviews) Users appreciate the **efficient issue resolution** provided by ShipperGuide TMS, ensuring smooth transportation management and support. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279828&qs=pros-and-cons#reviews) Users find **shipment arrangement challenging** with multiple stops, wishing for a simpler rearrangement process. [(1 mentions)](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1972629&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ShipperGuide TMS ##### 1. Comprehensive Analysis Users find ShipperGuide TMS to be **super helpful** , providing easy-to-understand information that enhances their role. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279782&qs=pros-and-cons#reviews) See Related User Reviews GS Giusten S. Small-Business (50 or fewer emp.) 4.5/5 "Super helpful and easy to understand." What do you like about ShipperGuide TMS? that it is super helpful on your role. It is easy to understand and it gives you the best info ##### 2. Customer Support Users value the **responsive customer support** of ShipperGuide TMS, ensuring quick resolutions for any issues encountered. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279240&qs=pros-and-cons#reviews) See Related User Reviews ![Rafael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael P.") RP Rafael P. Small-Business (50 or fewer emp.) 5.0/5 "ShipperGuide TMS is perfect for shippers." What do you like about ShipperGuide TMS? I am able to handle all of our transporation needs in one location. I am also able to keep track shipments in transit with their tracking feature. If ##### 3. Ease of Use Users find ShipperGuide TMS to be **extremely easy to use** , providing valuable information for their roles. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279420&qs=pros-and-cons#reviews) See Related User Reviews GS Giusten S. Small-Business (50 or fewer emp.) 4.5/5 "Super helpful and easy to understand." What do you like about ShipperGuide TMS? that it is super helpful on your role. It is easy to understand and it gives you the best info ##### 4. Helpful Users find ShipperGuide TMS to be **super helpful** , providing easy-to-understand information essential for their roles. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279899&qs=pros-and-cons#reviews) See Related User Reviews GS Giusten S. Small-Business (50 or fewer emp.) 4.5/5 "Super helpful and easy to understand." What do you like about ShipperGuide TMS? that it is super helpful on your role. It is easy to understand and it gives you the best info ##### 5. Issue Resolution Users appreciate the **efficient issue resolution** provided by ShipperGuide TMS, ensuring smooth transportation management and support. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1279828&qs=pros-and-cons#reviews) See Related User Reviews ![Rafael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael P.") RP Rafael P. Small-Business (50 or fewer emp.) 5.0/5 "ShipperGuide TMS is perfect for shippers." What do you like about ShipperGuide TMS? I am able to handle all of our transporation needs in one location. I am also able to keep track shipments in transit with their tracking feature. If ### Top Cons or Disadvantages of ShipperGuide TMS ##### 1. Shipment Issues Users find **shipment arrangement challenging** with multiple stops, wishing for a simpler rearrangement process. [ See 1 mentions ](https://www.g2.com/products/shipperguide-tms/reviews?filters%5Bsentiment_snippet%5D=1972629&qs=pros-and-cons#reviews) See Related User Reviews ![Rafael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael P.") RP Rafael P. Small-Business (50 or fewer emp.) 5.0/5 "ShipperGuide TMS is perfect for shippers." What do you dislike about ShipperGuide TMS? Most of our shipments have multiple stops. I feel it could be a little easier to change/rearrange the order but it also works the way it set up now. ## Top-Rated Alternatives [ ![Descartes MacroPoint](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-macropoint.svg "Descartes MacroPoint") Descartes MacroPoint 4.7/5(893) ](https://www.g2.com/products/descartes-macropoint/reviews) [ ![Descartes Aljex](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-aljex.svg "Descartes Aljex") Descartes Aljex 4.6/5(432) ](https://www.g2.com/products/descartes-aljex/reviews) [ ![Truckstop Load Board](https://images.g2crowd.com/uploads/product/hd_favicon/0b6468798805e5cbec85e199fd49df45/truckstop-load-board.svg "Truckstop Load Board") Truckstop Load Board 4/5(413) ](https://www.g2.com/products/truckstop-load-board/reviews) [ View All Alternatives ](https://www.g2.com/products/shipperguide-tms/competitors/alternatives) SL Scott L. Mid-Market (51-1000 emp.) 2/29/2024 "Great Transportation Management Tool" 5/5 What do you like best about ShipperGuide TMS? It's user friendly. It allows us to plug in our carriers, customers, and suppliers. Saves us time and allows us to save money. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? The print is too small on the bill of ladings created using Shipperguide. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? Allows us to use one platform when interacting with our carriers and has eliminated all the emails previously being sent and received. It also allows us to better manage the rates we are getting from our carriers by providing benchmark rates. Review collected by and hosted on G2.com. Show More Response from Giovanni Battistella of ShipperGuide TMS [Editedit](https://www.g2.com/survey_responses/shipperguide-tms-review-9361557/official_response/edit) Hi Scott, thanks a lot for your review, and I'm glad to hear you are leveraging our proprietary rate benchmark to help you save money! I've also forward your feedback for improvement to our Product Design team. Please keep them coming! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DZ Denise Z. Mid-Market (51-1000 emp.) 3/15/2024 "Smooth Transition" 4/5 What do you like best about ShipperGuide TMS? Having everything in one place. Contracts and comparisons of each carrier is just a click away. Customer support is attentive and quick with resolutions. The transition for the most part was seamless, integration took a little tweaking but was pretty easy. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? Entering contracts for the various lanes due the weight of the product shipping variances. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? alleviating time spent on different spreadsheets for tendering, rate quotes and tracking of orders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GD Graham D. Small-Business (50 or fewer emp.) 3/5/2024 "Easy, streamlined freight quoting and awarding." 4/5 What do you like best about ShipperGuide TMS? The best features of ShipperGuide are the data and reporting available to us, the ability to execute spot quotes in a few clicks, and the functionality to organize RFPs/contracts with multiple lanes into one neat pacakge. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? Occasionally minor technical difficulties, but this is something that will exist with any software. Overall, a great product. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? The greatest benefit our company has seen from ShipperGuide is the transparency that comes with their reporting functionality. We've been able to use this to gain some freight insights that weren't possible with our previous processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Scott L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott L.") SL Scott L. Corporate Transportation & Logistics Manager Mid-Market (51-1000 emp.) 1/16/2024 "Director of Logistics" 5/5 What do you like best about ShipperGuide TMS? Shipperguide allows our company to build a database of our shipping information and allows us to review our cost metrics/KPI's. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? Shipperguide is fairly new to the marketplace so they're continually making enhancements as time goes on. It's not a bad thing, we just have to adjust to the changes. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? It has saved us both time and money and the analytics will help us to improve cost control. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan M.") DM Dan M. Director of Information Technology Mid-Market (51-1000 emp.) 5/28/2024 "A very easy to use platform that helps us book freight at the lowest rates." 4.5/5 What do you like best about ShipperGuide TMS? The ability to set preferred carriers and specific criteria to manage our freight shipments. It is extremely easy to use and implement. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? The carrier response rate can sometimes be low. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? Managing our freight shipping rates and carrier bookings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 1/11/2024 "Our experience with ShipperGuide has been extremely beneficial" 5/5 What do you like best about ShipperGuide TMS? The ShipperGuide application is extremely helpful for us when communciating with carriers and brokers, and has reduced our workload tremendously rather than requesting RFPs through email. Their support is very responsive and always helpful. The developers listen to our concerns and suggestions and we are very engaged in the development process for future improvements. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? There is nothing I dislike about this application. The developers listen to every concern we have regarding any issues that come up. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? ShipperGuide has improved the workflow of our RFP process and saves us hours of work, while allowing us to receive more quotes in less time and reduce our freight costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shara S.") SS Shara S. Enterprise (\> 1000 emp.) 1/11/2024 "Easy to use, could use some QOL updates" 4/5 What do you like best about ShipperGuide TMS? This service is easy to use and the flow of entering an order works well. Pricing is fair and quotes are fast. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? Wish Hazmat entering was on the first page. The NMFC search doesn't work very well. Virtually no ability to edit a quote after you've submitted. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? All my freight carriers are in one spot, so I don't have to shop around. ShipperGuide does it for me. Review collected by and hosted on G2.com. Show More Response from Giovanni Battistella of ShipperGuide TMS [Editedit](https://www.g2.com/survey_responses/shipperguide-tms-review-9103117/official_response/edit) Hi Shara, Thanks for your review and I'm glad to hear it is easy to use and adds value to your business! Regarding mixed pallets, we heard similar feedback recently, and have prioritized this improvement in the product. Our Customer Support team will reach out when it's released for you! It's clear there is space to improve the flows to help your daily operations. I've shared this feedback with our Product Design team who will be reaching out to understand these pain points better. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mario Alberto S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario Alberto S.") MS Mario Alberto S. Enterprise (\> 1000 emp.) 3/1/2024 "Excellent Tool to kkep my rates in order" 5/5 What do you like best about ShipperGuide TMS? the most helpful for my operations is to have the information organices and on time Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? I would like to have this toof for my Mexico operation. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? The problem was the bidding, and Shipper Guide resolve this with a frliedy user platform. Review collected by and hosted on G2.com. Show More Response from Giovanni Battistella of ShipperGuide TMS [Editedit](https://www.g2.com/survey_responses/shipperguide-tms-review-9369378/official_response/edit) Hi Mario, thanks for the feedback, and i'm happy to see ShipperGuide helping your operations! I'll reach out to you to better understand your needs for Mexico. Maybe there is an opportunity to extend our partnership! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TM Tina M. Small-Business (50 or fewer emp.) 3/4/2024 "Quick response when rate needed" 4.5/5 What do you like best about ShipperGuide TMS? Fast response is by the most important to my organization. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? I wish there were more options available to download into Excel. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? Eliminated numerous emails and the fast response has benefited out Sales team in getting bids out. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") EW Verified User in Wholesale Mid-Market (51-1000 emp.) 1/25/2024 "Never a bad day with my account management team at LoadSmart." 5/5 What do you like best about ShipperGuide TMS? Having multiple carrier options from LTL to Truckload in one platform makes our shipping processes efficient and easy to execute. Review collected by and hosted on G2.com. What do you dislike about ShipperGuide TMS? I think this is a trick question. There really isn't anything to dislike about ShipperGuide. Review collected by and hosted on G2.com. What problems is ShipperGuide TMS solving and how is that benefiting you? The LTL function is great. But ShipperGuide has enabled our load planners to automate the quoting and tendering process for our truckload shipments. All of our shipments are rated and tendered within minutes. It's great to feel confident a task is completed correctly and quickly, so we can move on to the next job. Review collected by and hosted on G2.com. 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