ShadowHQ Reviews & Product Details

ShadowHQ helps organizations prepare for, manage and recover from cyber incidents with confidence. Our out-of-band cyber incident command platform gives response teams a secure environment to coordinate when the systems they normally rely on (including email, collaboration tools and identity infrastructure) may be compromised or unavailable. Built for the realities of a cyber crisis, ShadowHQ brings technical teams, executives, legal, communications, HR and external partners together in one dedicated response environment. Organizations can activate incident response playbooks, establish incident command, communicate securely, coordinate tasks and decisions, notify stakeholders and maintain visibility across the response. And because effective response starts before an incident happens, ShadowHQ also helps teams prepare through tabletop exercises, predefined roles and workflows, and lessons learned from previous events. When your systems are compromised, your incident response can't be. Learn more at www.shadowhq.io About the product: ShadowHQ is an out-of-band cyber incident command platform designed to help organizations coordinate response when their normal systems may be compromised, unavailable or unsafe to use. Unlike everyday collaboration tools that depend on the same corporate identity and infrastructure attackers may have already accessed, ShadowHQ operates independently from your production environment. This gives response teams a secure place to mobilize, communicate and manage an incident without exposing response activity to an attacker. With ShadowHQ, organizations can: • Activate incident response playbooks: Turn static response plans into executable workflows with predefined roles, responsibilities, tasks and dependencies. • Establish incident command: Create a shared command environment where response leaders can maintain situational awareness, assign ownership and coordinate activity across the incident. • Communicate out-of-band: Keep responders connected through secure communications that remain separate from potentially compromised corporate systems. • Coordinate across the business: Bring security, IT, executives, legal, communications, HR, external partners and other stakeholders into a coordinated response. • Create war rooms and breakout rooms: Organize technical and business workstreams while maintaining a shared view of the overall incident. • Notify stakeholders quickly: Reach the right people through multiple communication channels and keep teams informed as the situation evolves. • Track actions and decisions: Maintain visibility into tasks, ownership, decisions, dependencies and the incident timeline. • Practice before an attack: Run realistic tabletop exercises that help teams understand their roles, identify gaps and build confidence before a real incident occurs. • • Improve every response: Capture lessons learned from exercises and real incidents and use them to strengthen future playbooks and response processes. ShadowHQ helps organizations move beyond simply having an incident response plan to having an operational response capability that's ready when it matters.