---
title: Serviche Reviews
meta_title: 'Serviche Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Serviche works for a business like yours.
date_modified: '2026-08-19'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Serviche Reviews
**Vendor:** Serviche  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)
## About Serviche
Sergio by Serviche is the back office for home-service businesses, cleaning, landscaping, pest control, and the trades. It runs the day-to-day so owners can spend their time winning work instead of chasing it. Most service businesses leak revenue in the same places: a lead texts at 9pm and nobody answers, a job gets double-booked, a client never hears back and books someone else. Sergio closes those gaps. It replies to new leads in seconds, keeps the schedule tight so crews stay full, and follows up with clients before jobs slip away. Faster replies win more jobs, and a full calendar means more revenue from the crews you already have. In the field, crews snap photos and Sergio files them by job automatically, so proof of work is done in seconds, not paperwork at the end of the day. Clients get updates as the work happens, which builds the trust that turns one job into repeat business and referrals.






- [View Serviche pricing details and edition comparison](https://www.g2.com/products/serviche/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+20%3A59%3A43+-0500&secure%5Bsession_id%5D=cca7aaf9-c191-4471-9c6e-6583d8d5b7cc&secure%5Btoken%5D=525e056bb3386f1da612817cd4eabd171a9fb99fcce11f02174068d2d7f14e18&format=llm_user)

## Serviche Features
**Functionality**
- Artificial Intelligence
- Machine Learning
- Systems Monitoring
- IT Monitoring
- Performance Monitoring

**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Issue Resolution**
- Root Cause Identification
- Proactive Identification
- Resolution Guidance

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**Management**
- System Integration
- Alerting
- Reporting

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - AIOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Root Cause Analysis
- AI Copilot
- Application Security
- Reporting/Analytics
- Data Aggregation
- Incident Management
- Alerts/Notifications

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

## Top Serviche Alternatives
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