Integration Hub provides great flexibility for connecting external systems to the ServiceNow ecosystem, such as SAP, Microsoft Azure, and SharePoint, without scripting because those methods are already available. It mainly involves providing the configuration details, like defining connections and setting up credentials. Review collected by and hosted on G2.com.

There are situations where we need to use actions that aren’t defined in that product’s Integration Hub Spoke actions. In those cases, we have to define those actions ourselves. Review collected by and hosted on G2.com.

The inbuilt spokes and low code platform for integration Review collected by and hosted on G2.com.

Not able to recall as of now, may be I will share it later Review collected by and hosted on G2.com.

I like the alteration and Modification which is possible with Service now, we can create our company page with our logos and link, General user won't even feel that they are visiting some other website. Review collected by and hosted on G2.com.

Most of the things I like here, only thing that it doesn't show to the user that the ticket is assigned to whom automatically. Review collected by and hosted on G2.com.

The best part is the wide range of pre-built spokes and low-code tools that allow quick integration with third-party systems like Slack, MS Teams, and external APIs without needing extensive development effort. Review collected by and hosted on G2.com.

The platform could offer better in-context guidance when something breaks or fails. Troubleshooting isn't always clear for first-time users, and there’s a bit of a learning curve when trying to build or customize more complex flows. Review collected by and hosted on G2.com.

Flow Designer’s no-code interface is intuitive, so even non-developers can build automation flows with minimal training. It’s saved our team countless hours of manual work. Review collected by and hosted on G2.com.

While the no-code interface is helpful, there are times when it feels limiting if you're trying to build highly customized workflows that require scripting or logic beyond the UI. Review collected by and hosted on G2.com.

It helps to reduce the cost, complexity, and risk to simplify the automation process. Automate integration helps us to use ServiceNow flow designer or custom-develop integration. it enables third-party APIs as part of the flow when a specific event triggers in ServiceNow. Review collected by and hosted on G2.com.

As of now, I like anything everything in ServiceNow Integration Hub. Review collected by and hosted on G2.com.

Out of the box connection for many applications like intune Review collected by and hosted on G2.com.

some out of the box does not contain all the use-cases Review collected by and hosted on G2.com.

Usability and easy development due to predefined functions.

Best part is Connection & Credentials which help in maintaining the connections for different instances. Review collected by and hosted on G2.com.

Reverting the version of flows looks uneasy and Comparision with other instance. Minor known problems in flow designer.

This could have been better if it was similar like workflow versions. Review collected by and hosted on G2.com.

I like the way it helps in integrating the third-party tools and make the API calls and reduce manual effort by automating them. Review collected by and hosted on G2.com.

It's sometimes tough to identify the inbound logs which we receive. Review collected by and hosted on G2.com.

When using integration hub with flow designer,it's easy to integrate other systems with servicenow Review collected by and hosted on G2.com.

Each and every feature in integration hub is working beyond making it easy to integrate campare to previous approch Review collected by and hosted on G2.com.