--- title: ServiceNow Integration Hub Reviews meta_title: 'ServiceNow Integration Hub Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how ServiceNow Integration Hub works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 22 scale: '5' date_modified: '2026-08-07' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # ServiceNow Integration Hub Reviews **Vendor:** ServiceNow **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.8/5.0 **Total Reviews:** 22 ## About ServiceNow Integration Hub ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time. - Spoke Generator: Utilize a no-code, AI-powered tool to create custom spokes quickly by leveraging OpenAPI specifications, enabling tailored integrations without extensive coding. - Flow Templates: Accelerate automation development with starter flows that include built-in integrations, streamlining the creation of complex workflows. - Stream Connect for Apache Kafka: Integrate your Kafka environment with ServiceNow workflows at scale, ensuring efficient data streaming and processing. - Remote Tables: View and manipulate external data temporarily without the need for importing or storing it within ServiceNow, maintaining data integrity and reducing storage requirements. - Custom Spokes: Develop powerful custom integrations tailored to specific use cases, providing flexibility to meet unique business needs. - Connections Dashboard: Manage integrations and credentials through a centralized dashboard, simplifying administration and enhancing security. - REST API Trigger: Initiate flows from inbound API calls or webhooks without writing any code, facilitating real-time data processing and automation. - Integration Hub Import: Simplify the process of importing and mapping large datasets, reducing manual effort and potential errors. Primary Value and Solutions Provided: Integration Hub addresses the challenges of connecting disparate systems by offering a unified platform that simplifies and accelerates the integration process. By eliminating the need for specialized integration resources and reducing technical debt, organizations can achieve faster time-to-value and lower total cost of ownership. The solution empowers teams to automate workflows across the enterprise, enhancing operational efficiency and allowing employees to focus on strategic initiatives. With its intuitive, no-code interface, Integration Hub democratizes the integration process, enabling a broader range of users to build and manage integrations effectively. ## ServiceNow Integration Hub Pros & Cons **What users like:** - Users value the **customization options** in ServiceNow, enabling personalized experiences with branding and seamless integration. (1 reviews) **What users dislike:** - Users are frustrated with **poor notifications** regarding ticket assignments, leading to confusion and inefficiencies. (1 reviews) - [View ServiceNow Integration Hub pricing details and edition comparison](https://www.g2.com/products/servicenow-integration-hub/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A14%3A24+-0500&secure%5Bsession_id%5D=d9ddbbe6-ab42-41a5-8104-fc9b6489473f&secure%5Btoken%5D=6f236ce7e9cb8b4743b8bdcc171f9d7f4f0ce27601f0f3f4513dd6b45dd6f0b3&format=llm_user) ## ServiceNow Integration Hub Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## ServiceNow Integration Hub Features **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture - Data Connectors - QuickBooks Integration - Active Directory Integration - Cloud Data Integration - ERP integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management - Data Management - Document Management - Workflow Management - Application Management - Transaction Management - Metadata Management - Integrations Management - Data Storage Management - User Management - Payroll Management - Email Management - Integration Management - Help Desk Management - HR Management - eCommerce Management - Sales Management - Real-Time Monitoring - Real-Time Notifications **Security** - Data Encryption - Security Standards - Communication Protocol - SSL Security **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI - Real-Time Data - Data Capture and Transfer **Deployment ** - Hybrid - Cloud to Cloud **Additional Functionality** - Real-Time Updates - Search/Filter - Reporting/Analytics - Data Warehouse - Data Import/Export - ETL - Generative AI - Data Visualization - Access Controls/Permissions - Database Support - Alerts/Escalation - Event Logs - Dashboard - Data Synchronization - Monitoring - Widgets - Real-Time Reporting - API - Multiple Data Sources - Activity Tracking - Drag & Drop - Automated Scheduling - Configurable Workflow - Data Aggregation and Publishing - Data Extraction - Mobile Access - AI Copilot - Web Services - Real-Time Analytics - SMS Messaging - Point of Sale (POS) - CRM - Dashboard Creation - Activity Dashboard - Event Tracking - AI/Machine Learning - Data Quality Control - Accounting - Ad hoc Reporting ## Top ServiceNow Integration Hub Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (657 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (455 reviews)