---
title: Send DM Reviews
meta_title: 'Send DM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Send DM works for a business like yours.
date_modified: '2026-08-24'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---


# Send DM Reviews
**Vendor:** Send DM  
**Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)
## About Send DM
Send DM is an Instagram and Facebook automation platform that turns social engagement into conversations, leads, and sales. When someone comments on a post or Reel, replies to a Story, mentions you, or sends a DM, Send DM automatically responds with the message, link, or offer you set up—no manual replies required. Key Capabilities: • Comment-to-DM Automation — Automatically send a DM when someone comments a specific keyword on your posts, Reels, or ads. • Story Reply & Mention Automation — Automatically respond when followers reply to or mention you in Stories. • Keyword-Triggered DM Flows — Build multi-step conversations using buttons, quick replies, and conditional logic. • Unified Inbox — Manage Instagram and Facebook conversations from one place, with team access for collaborative support. • Link in Bio — Create a hosted bio link page with customizable blocks, social links, and analytics. • Post Scheduling & Auto-Publishing — Plan and publish Reels, carousels, and posts in advance. • AI Comment Replies & Moderation — Automatically respond to comments in your brand voice and hide spam or unwanted comments. • Rewind — Send DMs to people who commented on your posts before your automation was activated. • Analytics — Track messages sent, click-through rates, engagement, and audience growth. Send DM is built for creators, e-commerce brands, coaches, and marketing agencies that want to turn Instagram engagement into leads and customers without manually answering every message. Send DM is a fully hosted platform with a free plan and paid plans for growing teams. It connects to Instagram Professional accounts and Facebook Pages through Meta’s official APIs, helping businesses automate conversations while keeping their engagement organized and scalable.






- [View Send DM pricing details and edition comparison](https://www.g2.com/products/send-dm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+09%3A28%3A46+-0500&secure%5Bsession_id%5D=ae9cee20-29c1-423f-9b0f-47ae55dbbc3d&secure%5Btoken%5D=4d3aa36db9a99f87249a01a59d11c88fc3be71eb27510f3b3a949ff67653d01c&format=llm_user)

## Send DM Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation
- Image Library

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Multi-Account Management
- Social Ads
- Campaign Planning
- Hashtag Capabilites
- Multi-Campaign
- Customer Engagement
- Automated Publishing
- Real-Time Analytics

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

## Top Send DM Alternatives
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,278 reviews)
  - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,388 reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,245 reviews)