# Semeon Analytics Reviews **Vendor:** Semeon Analytics **Category:** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About Semeon Analytics Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts from your data, measures sentiment and generates insightful dashboards. With unmatched analytical power, you can drill into custom data classification and multi-layered filters to get actionable KPI insights in real-time to power your CX initiatives. ## Semeon Analytics Pros & Cons **What users like:** - Users value the **ease of use** of Semeon Analytics, enabling them to effortlessly visualize and understand complex data. (4 reviews) - Users value the **deep insights** provided by Semeon Analytics for understanding customer needs and enhancing decision-making. (3 reviews) - Users value the **deep insights** provided by Semeon Analytics, enhancing their understanding of customer needs and choices. (2 reviews) - Users value Semeon Analytics for its **effective data visualization** , providing clear insights into customer needs and preferences. (2 reviews) - Users appreciate the **amazing insights and flexibility** of Semeon Analytics for effective text and sentiment analysis. (2 reviews) - Affordable (1 reviews) - AI Assistant (1 reviews) - AI Integration (1 reviews) - AI Technology (1 reviews) - Users appreciate Semeon's **powerful data analysis capabilities** for prioritizing and understanding diverse feedback sources effectively. (1 reviews) **What users dislike:** - Users find **integration issues** with Semeon Analytics, struggling to connect data from diverse sources effectively. (1 reviews) - Users find the **linking issues** with data sources like social media and CRM reduce Semeon Analytics' overall effectiveness. (1 reviews) - Users feel that a **more structured and smoother user interface** would enhance Semeon Analytics in its early phases. (1 reviews) - Users express frustration with the **slow loading** times of Semeon Analytics, impacting their overall experience negatively. (1 reviews) - Users frequently experience **slow performance** , which hampers efficiency and affects productivity in their workflow. (1 reviews) ## Semeon Analytics Reviews ### 1. Making your life easy and smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind S. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Semeon Analytics?** Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. **What do you dislike about Semeon Analytics?** Service company pretending to be a software **What problems is Semeon Analytics solving and how is that benefiting you?** Regarding customer queries and their details that what issue thy are facing ### 2. Great tool for text analysis and AI based solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Avashesh S. | Decision Analytics Consultant, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Semeon Analytics?** The tool is excellent for text analysis and it helps in identifying positive, negative and neutral sentiments from the data. The level of insights and flexibility provided by this tool is simply amazing **What do you dislike about Semeon Analytics?** The tool does not provide a great platform for integrating data coming from various sources like social media, CRM, emails etc. **What problems is Semeon Analytics solving and how is that benefiting you?** I am a part of pharma consulting firm and the client was interested in understanding different drivers and barriers for a product to be written by prescribers to patients. We collated list of relevant metrics together and then leverage the tool for the identification of key drivers and barriers. Also, we have setup a system in such a way that we will be running this tool every month to see if we are seeing some shift in drivers or barries for a patient prescription ### 3. Must Have Analytics Tool For Sentiment And Text Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Diksha S. | Business Development Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Semeon Analytics?** What I love most about Semeon Analytics is that it helps us visualize data in an understanding manner. It gives us deep insights into customer needs and choices. We can use it easily and precisely. **What do you dislike about Semeon Analytics?** I have no specific reason to dislike it. Initially, it takes time but later integrating data and asking for customer support is good. **What problems is Semeon Analytics solving and how is that benefiting you?** Semeon Analytics has helped me in many ways, such as by guiding me in the steps for targeting an audience. Understanding better my customers by analyzing surveys and social media. It is precise and very helpful in day-to-day work. ### 4. Strong in sentiment analysis and topics detection **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed S. | Project Support Officer, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Semeon Analytics?** Semeon analyzes specific topics and tones in the customer feedback from different channels – social media and surveys. This offers a great foundation for analyzing the customers’ feelings. **What do you dislike about Semeon Analytics?** In terms of producing actionable insights, Semeon falls short in this area. The dashboards as presented are useful and flexible but may need to be studied further in order to draw more practical implications out of the data presented. **What problems is Semeon Analytics solving and how is that benefiting you?** With the help of Semeon, I was able to gain valuable insights into the total VOC of customers across various platforms. That is how I benefited from it since it made it easy and fast to analyze large data sets. ### 5. Identifying sentiment and uncovering hidden themes **Rating:** 4.0/5.0 stars **Reviewed by:** Abdalla A. | Junior Accountant, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Semeon Analytics?** I think it has helped me to have a much better understanding of what would prove popular to the target audience. This is powerful because it allows the analysis of a large number of text data from social media and surveys. **What do you dislike about Semeon Analytics?** Semeon Analytics employs lewd sarcasm, but cannot do the same with subtle sarcasm. At times, it distorts the tone of the message, especially when it comes to the younger audiences. This can even lead to the wrong conclusions or wrong impressions. **What problems is Semeon Analytics solving and how is that benefiting you?** With the help of Semeon Analytics, I no longer have to rely on simplistic measures of client satisfaction. This way I can understand why these numbers are like this and look for ways to improve our marketing to our audience. ### 6. New Giant in Field of Customer Experience Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Semeon Analytics?** AI driven tool for converting the customer experience into meaningful observations to drive impactful decisons using Text Analytics. Ease of use and correlate the experience and operational data. **What do you dislike about Semeon Analytics?** As it is initial phases, more structured and smother User Interface will be better. **What problems is Semeon Analytics solving and how is that benefiting you?** Helps in driving relations in the customer experience data and Operational data which gives insights for better decison making. ### 7. Go to Analytics Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Semeon Analytics?** The power and precision of Semeon’s platform has helped us gain actionable insights about user experience. **What do you dislike about Semeon Analytics?** Migration and data integration can be time consuming at initial implementation **What problems is Semeon Analytics solving and how is that benefiting you?** Semeon provides in depth analysis and live data on customer feedback. It was proven to be effective in most aspects of research for our industry. ### 8. Data analytics tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Shiwam S. | Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Semeon Analytics?** The best thing of this tool is that it helps to build the predicted model along with this it visualise the data very efficiently. By the help of this tool it increases the productivity of the buisiness. **What do you dislike about Semeon Analytics?** It quites take lots of time if we have large amount of dataset. Visualization is not properly visible when we use huge amount of dataset. For beginner user it is not easy to use. **What problems is Semeon Analytics solving and how is that benefiting you?** Problems of data mining, data visualization also the segregating of dataset done by this tool. Also it helps to fit the predictive model with goos accuracy which increases the producitivity. ### 9. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Harpreet S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Semeon Analytics?** The Analysis and metrics shown part for results. **What do you dislike about Semeon Analytics?** Not a single reason to dislike the software. **What problems is Semeon Analytics solving and how is that benefiting you?** Benefits in the proper analysis of each and every work for generating better results. ### 10. Text analytics platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Semeon Analytics?** Semeon is an advanced text analytics platform specializing in Voice of the Customer data analysis. It enables brands to overcome language complexity and gain deep insights into customer sentiments, preferences, and needs. Semeon detects subtle language elements such as sarcasm and cultural context to ensure that brands can accurately interpret what customers say, allowing for a more responsive and customer-centric approach. **What do you dislike about Semeon Analytics?** Semeon technology is impressive, but I found the quality of customer care below expectations. **What problems is Semeon Analytics solving and how is that benefiting you?** We understood the genuine significance of customer feedback and enhanced our focus on customers, delivering exceptional experiences thanks to Semeon. It played a vital role in helping us change our processes, culture, and management to align with customer expectations and propel business expansion. - [View Semeon Analytics pricing details and edition comparison](https://www.g2.com/products/semeon-analytics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A30%3A42+-0500&secure%5Bsession_id%5D=8cd6ffdf-c08d-4986-98b3-38cbff3d8faa&secure%5Btoken%5D=cbeaf68bc5d110a4647fe6083c5c8ad555b6ad549a316183ee67354617e27a77&format=llm_user) ## Semeon Analytics Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Setup** - Integration - Maintenance - No-Code **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Platform Data** - Trends Reporting - Dashboards - Advanced Data Filtering **Data** - Security - Data Visualization **Platform Additional Functionality** - Integrations **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Syntax/Part of Speech Parsing **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Generation - AI Text Summarization ## Top Semeon Analytics Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,063 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,168 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,656 reviews)