--- title: Secureworks Taegis XDR Reviews meta_title: 'Secureworks Taegis XDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Secureworks Taegis XDR works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 6 scale: '5' date_modified: '2026-09-23' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- # Secureworks Taegis XDR Reviews **Vendor:** Sophos **Category:** [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) **Average Rating:** 4.0/5.0 **Total Reviews:** 6 ## About Secureworks Taegis XDR Taegis XDR is a cloud-native extended detection and response security platform that consolidates best-of-breed security components into a holistic ecosystem to provide proactive protection against complex cyber-attacks. Built on 20+ years of industry-leading security expertise, the solution is differentiated by our advanced analytics, integrated threat visibility and community-applied intelligence. ## Secureworks Taegis XDR Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **fantastic integration with other security appliances** and proactive network alerts from Secureworks Taegis XDR. (2 reviews) - Users value the **superior threat detection** of Secureworks Taegis XDR, enhancing their network security and rapid response capabilities. (2 reviews) - Users value the **real-time alerts** for network activities, particularly with monitored endpoints enhancing security awareness. (1 reviews) - Users appreciate the **alert system** of Secureworks Taegis XDR, which effectively monitors network activities and endpoints. (1 reviews) - Users value the **comprehensive attack surface coverage** of Secureworks Taegis XDR, enhancing their threat detection capabilities. (1 reviews) - Users praise the **fantastic customer support** from Secureworks Taegis XDR and seamless integration with other security appliances. (1 reviews) - Detection Efficiency (1 reviews) - Users highlight the **fantastic integration** with other security appliances, enhancing their overall security experience. (1 reviews) - Monitoring (1 reviews) - Response Time (1 reviews) **What users dislike:** - Users find the **substantial price increases** of Secureworks Taegis XDR to be a significant drawback for the product. (1 reviews) - Users report encountering **false positives** every now and then, which can disrupt workflow and lead to confusion. (1 reviews) - Users find the **non-intuitive interface** of Secureworks Taegis XDR to be a significant obstacle to usability. (1 reviews) ## Secureworks Taegis XDR Reviews ### 1. Easy-to-Use OpenXDR with Great Performance, Support, and Taegis AI **Rating:** 4.0/5.0 stars **Reviewed by:** Nihal J. | Cyber Security Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 10, 2026 **What do you like best about Secureworks Taegis XDR?** It’s an OpenXDR with multiple vendor integrations. The UI is easy to use, and the configuration is straightforward. The SLA and false-positive rate are also very attractive, and the pricing is supportive for SMBs. The documentation is robust, and troubleshooting is clearly guided by the Secureworks support team. The built-in Taegis AI is also very helpful for natural-language queries, as well as for log correlation and integrations with playbooks. Overall, the platform performance is top-notch, and the service delivery times are attractive. **What do you dislike about Secureworks Taegis XDR?** What I dislike about Secure Works is the limited integration with third-party tools compared to other solutions in the same industry. Another concern is the lack of widgets and dashboard customization options, which makes it harder to tailor the interface to what I need. **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** Secureworks Taegis XDR helps us detect threats early and be proactive rather than reactive. Taegis XDR also gives us better visibility into our network devices and our cloud environment, increasing our coverage for asset exposure and helping us detect threats so we can prevent them. ### 2. AI-powered analytics and comprehensive threat intelligence XDR **Rating:** 4.5/5.0 stars **Reviewed by:** Gowtham S. | Sr. Network & systems Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 14, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Secureworks Taegis XDR?** Providing a single view across all the sources and identifying the most serious threats easily and their support is always available. **What do you dislike about Secureworks Taegis XDR?** The dashboard is too much for normal IT users. we can remove some unnecessary options to minimize the logs and alert **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** Providing Visibility on My Enterprise network, Easy of operations and BYOD policy now we can implement without worrying about any threats ### 3. Great product with good integration **Rating:** 3.5/5.0 stars **Reviewed by:** Chad S. | IT Lead, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** January 31, 2025 **What do you like best about Secureworks Taegis XDR?** The level of integration with other security appliances is fantastic. Our experiences with the SOC team were fantastic. **What do you dislike about Secureworks Taegis XDR?** The price increases were substantial. The interface was not intuitive. **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** I am a single person IT team. Having a 24/7 SOC team that monitored events was fantastic. ### 4. Great software to monitor network **Rating:** 4.0/5.0 stars **Reviewed by:** Carey H. | IT Manager, Banking, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 02, 2024 **What do you like best about Secureworks Taegis XDR?** I like that it alerts you to things going on your network and especially if you have the endpoints monitored **What do you dislike about Secureworks Taegis XDR?** There are false positives every once in awhile. **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** Helping to keep network and endpoints secure. ### 5. XDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 25, 2023 **What do you like best about Secureworks Taegis XDR?** It is a cloud native, holistic security solution that enables superior threat detection and unmatched rapid response. Platform offers comprehensive attack surface coverage. **What do you dislike about Secureworks Taegis XDR?** Everything was good as of now nothing found dislike in xdr. **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** It is solving both product based and trap based alerts which includes MDE, MDO, MDI AND MCAS. ### 6. Review of secureworks XDR **Rating:** 3.0/5.0 stars **Reviewed by:** Abdelrahman H. | SOC Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 27, 2022 **What do you like best about Secureworks Taegis XDR?** It's a mix of EDR and NDR and acts as a SIEM solution, can add many customers in one portal. **What do you dislike about Secureworks Taegis XDR?** Not have full vision on many solutions and have low community. **What problems is Secureworks Taegis XDR solving and how is that benefiting you?** To manage and help to monitor and triage and make investigations for many customers. ## Secureworks Taegis XDR Discussions - [Is Red Cloak™ Threat Detection and Response open source project?](https://www.g2.com/discussions/35133-is-red-cloak-threat-detection-and-response-open-source-project) - 1 upvote - [View Secureworks Taegis XDR pricing details and edition comparison](https://www.g2.com/products/secureworks-taegis-xdr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+10%3A51%3A09+-0500&secure%5Bsession_id%5D=70501cca-0454-446d-9036-3d41012b9b20&secure%5Btoken%5D=1aa15dfcd794063a9e808347f7e56a54751bac9a18fc89eabf995037370118af&format=llm_user) ## Secureworks Taegis XDR Features **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Security - Unified Threat Management** - Antivirus - Whitelists - Antispam Filtering - Content Filtering - Web Filtering - Firewall **Analysis** - Incident Reporting - Network Visibility - Metadata Enrichment - Metadata Management **Detection & Response** - Response Automation - Threat Hunting - Rule-Based Detection - Real-Time Detection - Threat Response **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Administration** - Reports & Analytics - Dashboard **Response** - Incident Alerts - Response Orchestration - Response Automation **Management** - Extensibility - Workflow Automation - Unified Visibility - API **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Detection** - Multi-Network Monitoring - Asset Discovery - Anomaly Detection **Analytics** - Threat Intelligence - Artificial Intelligence & Machine Learning - Data Collection **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Agentic AI - Extended Detection and Response (XDR) Platforms** - Autonomous Task Execution - Proactive Assistance - Decision Making **Services - Network Detection and Response (NDR)** - Managed Services **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Services - Extended Detection and Response (XDR)** - Managed Services **Additional Functionality** - Mobile Access - IT Asset Management - Reporting/Analytics - Data Import/Export - Encryption - Remediation Management - Root Cause Analysis - Customization - Workflow Management - Incident Management - User Management - Behavioral Analytics - Ransomware Protection - Activity Dashboard - AI Copilot - Data Security - Authentication - Firewalls - Collaboration Tools - Endpoint Protection - Cloud Application Security - Third-Party Integrations - Access Controls/Permissions - Alerts/Notifications - Data Analysis Tools - Risk Management - Generative AI - Network Scanning - Vulnerability Management - Search/Filter ## Top Secureworks Taegis XDR Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (545 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (517 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - 4.6/5.0 (961 reviews)