SecureLink Enterprise Access Reviews & Product Details

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security.

Seller

SecureLink

Discussions

SecureLink Enterprise Access Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Cassidy Milder

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

BeyondTrust Remote Support

4.7/5(390)

View All Alternatives

User Insights

Average based on 54 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

4/3/2018

"Works as a perfect solution for a travelling user for remote ption without conpromising security."

4.5/5

What do you like best about SecureLink Enterprise Access?

Easy of connectivity and stability once connected. Working from remote locations or when in transit this solution allows for a web based interface that does not require the need to be tethered to anyone pc or network. In-addition. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Does not work as well in all browsers. Experience issues in firefox. Review collected by and hosted on G2.com.

Tejal M.

Software Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

4/30/2018

"Easy to connect VPN Service"

4.5/5

What do you like best about SecureLink Enterprise Access?

I like to log into work quickly. On the history tab, I am able to see all of my frequently used sessions. I can have multiple connection at the same time. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Sometimes Facing issue of poor connection. Sometime automatically disconnecting without any notification. Sometime facing issue while connecting using Internet Explorer. Review collected by and hosted on G2.com.

Neel S.

MS Associate System Analyts

Computer Software

Enterprise (> 1000 emp.)

5/7/2018

"Review of SecureLink"

4.5/5

What do you like best about SecureLink Enterprise Access?

It's protects the privacy of the both users and it can be used where ever there is a internet connection. I like to use SecureLink. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Sometime got delays in connecting when trying to provide support for the both the user and the supported users. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

4/3/2018

"Technical Director, US CAD Consulting"

5/5

What do you like best about SecureLink Enterprise Access?

I love that it is web based and requires no client install but still meets all the encryption and CJIS requirements. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

That in Chrome the connection manager won't launch automatically, it downloads a file and I have to then go find that file and double click it. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/4/2018

"Good features"

3/5

What do you like best about SecureLink Enterprise Access?

Works great for controlling access to the systems. It's very nice to have the log and recordings of activity. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

The user interface for performing administration could be refined a bit. There are a lot of obscure links for important functions, like approving someone's access. Review collected by and hosted on G2.com.

Mark C.

Mid-Market (51-1000 emp.)

4/11/2018

"Works well."

4/5

What do you like best about SecureLink Enterprise Access?

The organization of the users and how easy we can enable accounts. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

How fast my account disables, Although Im not ceratin that isnt a setting on our end. Review collected by and hosted on G2.com.

Phil C.

Mid-Market (51-1000 emp.)

4/10/2018

"SecureLink"

3.5/5

What do you like best about SecureLink Enterprise Access?

Decent tool for remote access to out various systems. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

Difficult to determine the vendor and users within the vendors lists. Review collected by and hosted on G2.com.

Joel M.

Small-Business (50 or fewer emp.)

4/10/2018

"Good program but didn’t work for me."

1/5

What do you like best about SecureLink Enterprise Access?

Simple interface, easy to use. Appeared intuitive. Review collected by and hosted on G2.com.

What do you dislike about SecureLink Enterprise Access?

The program did not provide an adequate link to allow the remote access to be useable. Unable to figure out a solution where this program would work for our organization. Review collected by and hosted on G2.com.

Response from Sy Naqvi of SecureLink Enterprise Access

edit

Joel, thanks for your feedback. We rely on these candid responses to improve customer experience and to build a better product. We're disappointed to hear that you weren't able to get the program to work for you.

Our customers have greatly varying levels of requirements and it's our goal to ensure that the product can be configured to meet the needs of each and every customer. We provide all SecureLink customers with a dedicated customer success manager. This resource is available to you for troubleshooting and resolving user experience issues that you can discuss with them in detail. Please send us an email at cst@securelink.com so that we can set up some time to go over each of your concerns and resolve them fully.