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RWS Tridion Sites Reviews & Product Details

Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. Our DPX platform makes it easy, using either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. Our unique BluePrinting® technology simplifies reuse and management of different content variations..

Seller

RWS

Discussions

RWS Tridion Sites Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified)

Product Description

Tridion Sites helps global enterprises to manage digital experiences across brands and markets. Industries served are Financial Services, Travel & Hospitality, Manufacturing, Life Sciences and more.

Overview by

Jeff Perron (Marketer | Customer Champion | Renewable energy )

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Damian J.

Publishing System Applications Manager

Small-Business (50 or fewer emp.)

9/5/2024

"For enterprise web CMS, with great power comes great responsibility"

4/5

What do you like best about RWS Tridion Sites?

Flexible and powerful web CMS capabilities. Good support from RWS team. Extensive community. DXA reference implementation. Content modeling flexibility. Integrations with Elasticsearch, Opensearch and OpenID Connect for SSO. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

Overcomplicated workflow processes. Difficulty in troubleshooting publishing, customizations, extensions. Logs can be difficult to track down and/or provide little or no relevant information. Difficulty in finding or navigating correct documentation. DXA has historically been challenging to install and get up and running. Review collected by and hosted on G2.com.

Sharath K.

Senior Consultant

Enterprise (> 1000 emp.)

3/9/2022

"SDL Tridion is the Best Web Content Management System"

4.5/5

What do you like best about RWS Tridion Sites?

SDL Tridion is an ideal platform for huge enterprises that need to analyze a significant amount of data and offer it in several languages.

You can integrate the system with third-party applications, tools and services (e.g. Salesforce, Eloqua, Sharepoint, Flickr, SOLR, AWS Cloud Search, etc.). For this purpose, there is a set of APIs available. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

Problems with mobile optimization I've seen that before. Review collected by and hosted on G2.com.

Verified User in Industrial Automation

Mid-Market (51-1000 emp.)

10/21/2021

"SDL Tridion is an antiquated CMS that should be put out of its misery"

1.5/5

What do you like best about RWS Tridion Sites?

Once you learn the system's complexity, it's got a nice feel to it, but the learning curve is quite heavy. Being a headless system, there are many many unfamiliar and awkward aspects Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

There are literally so many things to dislike. First, it's very slow; it's also very complex. It's a mess, no way to preview before you publish. It's just a very bad CMS overall and I would not recommend it.. and there are reasons why there are not many developers that have experience in it. Review collected by and hosted on G2.com.

Recommendations to others considering RWS Tridion Sites:

As an honest recommendation, I would stay far away from this CMS; there are many other better ones out there. Review collected by and hosted on G2.com.

What problems is RWS Tridion Sites solving and how is that benefiting you?

SDL creates its own problems. However we use this to manage content and build new pages on our website. Review collected by and hosted on G2.com.

Response from Jeff Perron of RWS Tridion Sites

edit

We are sorry to hear about your experience. We wonder what version you’re on, since Tridion has a very modern and slick user interface these days - entirely redesigned and optimized to make content management easy. Also, the UI is very snappy; and of course Tridion has preview capabilities (like it always had).

There could be issues of course related to your implementation, and not the product itself, that cause your frustration.

Please reach out to us to see if we can help.

Kind regards - Team Tridion.

Susanta Kumar P.

Senior Engineer

Enterprise (> 1000 emp.)

7/9/2021

"Must CMS"

5/5

What do you like best about RWS Tridion Sites?

Syndication is the best..Social media integration Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

nothing......................................... Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

11/3/2021

"Blueprinting is awesome feature compare to other similar CMS product in the market."

3.5/5

What do you like best about RWS Tridion Sites?

I like its Blueprinting feature too much. Bulk and scheduled publishing are much capable and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

1- Workflow should be made simpler in integration and lightweight in functioning.

2- Separate module-wise licensing model is sometimes hard to estimate. Review collected by and hosted on G2.com.

Recommendations to others considering RWS Tridion Sites:

It is an excellent content management product but not for small businesses as the license cost of this product is at the higher end. Review collected by and hosted on G2.com.

What problems is RWS Tridion Sites solving and how is that benefiting you?

We are using it for multilingual content management and digital experience management. We are able to manage localized content much easily from a single place. Review collected by and hosted on G2.com.

Subham R.

Program Analyst

Small-Business (50 or fewer emp.)

7/10/2021

"Awasome"

4.5/5

What do you like best about RWS Tridion Sites?

Very innovative platform to create the website both dynamic and static pages 😀.net integaration is smooth. Totally phenomenal 👏 Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

Not much to dislike but the source to learn sdl tridion is very limited Review collected by and hosted on G2.com.

shreyangi k.

Quality Analyst

Mid-Market (51-1000 emp.)

7/20/2021

"Best CMS to allow users to publish edit and organize web content"

5/5

What do you like best about RWS Tridion Sites?

Compatibility,

extensibility,

It can also be ingretated with any tool , service and third party applications.

It also provide blueprinting technology which proves its value to the organization which have globalized websites multichannel marketing, multi website management,etc. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

It is one of the expensive content management system Review collected by and hosted on G2.com.

Recommendations to others considering RWS Tridion Sites:

SDL Tridion is the best CMS available in the market which provides building blocks like components and page templates,component presentation , component pages and schemas.

Anyone can easily creates a global website with the help of translator manager present in SDL Review collected by and hosted on G2.com.

What problems is RWS Tridion Sites solving and how is that benefiting you?

We create global website with multilingual supports,SDL provide translation manager and enable company to configure their translation is within the existing blueprint structure and we can show or hide any page or component according to the requirement. Review collected by and hosted on G2.com.

Manish k.

Quality Analyst

Enterprise (> 1000 emp.)

7/4/2021

"one of the best CMS , easy to create,update,publish, unpublish global or local level contents."

5/5

What do you like best about RWS Tridion Sites?

Ability to create websites with multiple language and can be accessed by multiple channel. Content versioning, translation management,brand management and multi channel marketing becomes very easy with SDL tridion. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

There is nothing to dislike about SDL tridion but It is a bit costly compared to other CMSs but affordable. Review collected by and hosted on G2.com.

Recommendations to others considering RWS Tridion Sites:

It is best and easy to use CMS available in the market and basically for those who knows content is critical business asset. Review collected by and hosted on G2.com.

What problems is RWS Tridion Sites solving and how is that benefiting you?

There are multiple benefits, eg: provides reliable, scheduled content distribution to all web servers, communication module provides easy to track the performance of our webpages, automate website archiving process,deliver a consistent, interactive and highly targeted customer experience in multiple languages , easy to create page or components based on certain schema and many more. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

7/6/2021

"It gets the work done efficiently but it is not too user friendly or intuitive."

4/5

What do you like best about RWS Tridion Sites?

SDL tiridion is properly structured, efficient and straight forward. It is easy to learn and has the required functionality to run an e-commerce website with multiple of pages. Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Sites?

Not highly user friendly. Feels too bookish to use. Review collected by and hosted on G2.com.

Recommendations to others considering RWS Tridion Sites:

It works well for an international sports brand and should work well for smaller brands as well. Review collected by and hosted on G2.com.

What problems is RWS Tridion Sites solving and how is that benefiting you?

Tridion helps in the e-commerce Website Content Updates for a sports retail giant. Updates on the homepage, product description page & product listing pages. From the text to images to video, content is easily updated using SDL Tridion. Images that are on the cloud can also be updated using Tridion. Review collected by and hosted on G2.com.