SAP PLM Reviews & Product Details

SAP Product Lifecycle Management (PLM) is a comprehensive software solution designed to manage the entire lifecycle of a product, from initial concept and design through production, service, and disposal. It integrates data, processes, business systems, and people within an extended enterprise, providing a single source of truth for product information and facilitating collaboration across different departments. By digitalizing product development, SAP PLM enables businesses to accelerate innovation, improve product quality, ensure compliance, and enhance profitability. Key Features and Functionality: - Product Development: Digitalize product development processes to improve decision-making and innovation, connecting supply chains to enhance speed, profitability, quality, and compliance. - Integrated Product Development: Accelerate innovation by digitalizing, connecting, and streamlining product development. - Engineering Control Center: Integrate design data with business data for seamless cross-discipline collaboration. - Product Lifecycle Costing: Maintain profit margins by managing costs early and simulating impacts throughout the product lifecycle. - System Integrations: Boost efficiency and collaboration with bidirectional integrations for unified product data across the entire supply chain. - Project Management: Plan, execute, and monitor projects and portfolios across the enterprise to optimize business performance and achieve strategic objectives. - Compliance: Ensure compliance, sustainability, and extended producer responsibility obligations throughout the product lifecycle to optimize material choices and accelerate product introductions. Primary Value and User Solutions: SAP PLM provides a unified platform that enhances collaboration, reduces time to market, and ensures product compliance and quality. By integrating product development with the entire supply chain, it optimizes efficiency and ensures seamless operations across the product lifecycle. This comprehensive approach enables businesses to deliver innovative and sustainable products faster, meeting customer demands and staying competitive in the market.

Seller

SAP

Discussions

SAP PLM Community

Solution Type

All-in-One

Overview by

Alejandro Barajas (Advocacy and Amplification, Global Customer Marketing CoE at SAP)

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 66 real user reviews.

Perceived Cost

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SAP PLM Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SAP PLM, and what problem is it built to solve?

SAP PLM is used to bring product information and lifecycle processes into a shared system. Users rely on it to organize product documents and data, manage bills of materials and revisions, and coordinate changes across product development and manufacturing.

What company sizes and industries is SAP PLM the best fit for?

SAP PLM has its strongest fit among larger enterprise teams, with positive experiences also represented in mid-market and small businesses. Users describe applications across several manufacturing-oriented industries and related sectors.

Company size: Enterprise teams are the most represented, alongside mid-market and small-business users.
Industries: Automotive, mechanical and industrial engineering, food and beverage, and oil and energy are prominent, with use also described in consumer goods and other sectors.

What customer support options does SAP PLM provide, and how do users find the overall support experience?

SAP PLM support is not described through specific support channels here, but the overall support experience comes across as mixed. Support evaluations are often around adequate, with some users reporting challenges getting the expertise or implementation help they needed.

What features or capabilities could make SAP PLM even more useful?

The clearest opportunities to make SAP PLM more useful are improving day-to-day usability and expanding or refining capabilities for particular workflows. Users also point to some specific functional gaps.

Simpler interface and navigation: Make common tasks easier to learn and complete, especially for new users.
Broader integrations: Improve connections with CAD and other external systems used alongside PLM.
More flexible workflows and configuration: Better accommodate organization-specific processes without costly customization.
Additional process features: Improve areas such as drawing release and visualization of assemblies and parts.

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CC

Chinna C.

Enterprise (> 1000 emp.)

4/27/2015

"It is a powerful tool to seamlessly integrate all product/project related information in realtime."

5/5

What do you like best about SAP PLM?

Overall coverage of all aspects of PLM including financials and analytics. Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

In the past, there are issues like every step in the process is a transaction related. and UI is not user friendly. There are not many features associated with DMS. Period end procedures are too time taking. Now, SAP is coming up with S4Hana, newly designed UI and Screen personas to address those issues. Review collected by and hosted on G2.com.

What problems is SAP PLM solving and how is that benefiting you?

Providing Quick insight while on the same screen to make business decisions in a informed way by running analytics and also by using object linking functionality from DIR's. Ability to collaborate with stake holders in the design and new product development. Controlling the design changes more effectively and release them as needed across the organization. Review collected by and hosted on G2.com.

CM

Verified User in Management Consulting

Enterprise (> 1000 emp.)

4/6/2015

"A very good Product but not easy to use"

4/5

What do you like best about SAP PLM?

In my experience with PLM, I like the product and the best thing about PLM is its integration with other modules like Plant Maintenance and Quality processes. One thing I like very much about PLM is its Change control process. Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

Just like any other SAP module, PLM is very extensive, hard to understand and implement. Majority of the complaints received from the users I worked with complained more on its user friendliness but the best thing is has a very good scope for improvements. Review collected by and hosted on G2.com.

Recommendations to others considering SAP PLM:

Even though ECR/ECO (Engineering Change Request/Order) process is more in-depth change management process, Use of ECN (Engineering Change Number) is good enough and is more user-friendly when compared with ECR/ECO process. Review collected by and hosted on G2.com.

What problems is SAP PLM solving and how is that benefiting you?

We are using SAP PLM to manage our data areas like Materials, Document info records and Global Bill of Materials. We are using ECM process to track changes with these data areas. Our PLM approval process is ran using SAP workflows and its working great with all our implementations. Overall its a very good product but a bit difficult to use. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/6/2015

"Packed with a lot of features, but still lacks maturity"

3.5/5

What do you like best about SAP PLM?

For customers that are on SAP ERP platform, SAP's PLM software offers lot of benefits from integration to enhancement framework whether it is functionality of user interface. SAP has a plethora of options in terms of applications when it comes to solving business problems. Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

SAP's solutions are not fully matured and in some case have stability issues. Solutions are built generic to fit multiple industries and use cases, which paves way to best of breed software applications, which lack scalability and homogeneity with your ERP landscape. Review collected by and hosted on G2.com.

What problems is SAP PLM solving and how is that benefiting you?

I have deployed SAP PLM for managing documents, managing engineering change and project management using PPM. DMS and ECM has a lot of features that have been successfully deployed in many projects I have implemented. This area relies on workflow functionality which SAP lacks in terms of options and client end user customizing. Review collected by and hosted on G2.com.

MS

Maryam S.

BI Analyst

Enterprise (> 1000 emp.)

4/21/2015

"SAP PLM Challenges"

4/5

What do you like best about SAP PLM?

In my opinion with an integrated system you can solve the gap problem between design and manufacturing of a product Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

I think because of complexity of concepts in this area compatibility between business and product and its setup is a problem and knowledge transfer coach in this area is difficult Review collected by and hosted on G2.com.

AM

Verified User in Medical Devices

Enterprise (> 1000 emp.)

4/24/2015

"PLM Application"

2.5/5

What do you like best about SAP PLM?

Below functionality helps us to improve quality and reduces cost\time taken to produce a product.

-Document Management

-ERP Integration

- Workflow

-Collaboration

- Multi-CAD Data Management

- Complete BOM Management

- Change and Configuration Management Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

Very expensive application

Complicated application Review collected by and hosted on G2.com.

AR

Verified User in Retail

Enterprise (> 1000 emp.)

4/27/2015

"A rigid solution for product development"

2.5/5

What do you like best about SAP PLM?

Good solution if SAP is being used for other enterprise solutions. Reduces re-work due to data inheritance and other such good features. Review collected by and hosted on G2.com.

What do you dislike about SAP PLM?

Not very user friendly, very rigid. Minimum, limited expertise from SAP on this product. Not widely used by other companies. Doesn't allow for a lot of customization. Review collected by and hosted on G2.com.