Consulting Services for Salesforce Partner Cloud (formerly Salesforce PRM)

Daspe Web is a specialized consulting firm dedicated to delivering comprehensive Salesforce solutions. Established in 2016, the company has successfully completed 17 Salesforce-verified projects, demonstrating its commitment to excellence and innovation. With a team of 17 certified experts, Daspe Web focuses on implementing best practices to ensure successful project outcomes. Key Features and Functionality: - Sales Cloud Implementation: Enhancing sales processes through customized Salesforce Sales Cloud solutions. - Service Cloud Implementation: Optimizing customer service operations with tailored Service Cloud configurations. - Experience Cloud Implementation: Developing engaging digital experiences via Salesforce Experience Cloud. Primary Value and User Solutions: Daspe Web bridges the gap between technology and human interaction, fostering dialogue, proximity, and collaboration. By empowering clients to take ownership of their digital transformation processes, Daspe Web ensures that businesses can effectively navigate and succeed in the evolving digital landscape.

DataColada helps purpose-led and trust-dependent organisations turn complex operations into smarter, AI-enabled systems that people can trust. Our philosophy is simple: Smarter systems. Human rules. We believe every organisation is increasingly three things at once: a customer business, a finance business and an AI business. The strongest operating models bring these together rather than treating customer experience, transactions, data and AI as separate technology projects. DataColada combines deep expertise in Salesforce, AI, data, integration and human-centred design to help organisations connect these capabilities into an operating system for intelligent change. We design systems that improve how organisations serve customers, supporters, students, patients, employees and communities, while keeping human judgement, governance and accountability visible. Our approach is strengthened by a technology ecosystem that includes Salesforce, Anthropic, Stripe, Avalara, Ortto and HighRev.ai. We use the capabilities of these platforms where they add value, while keeping the customer's business process, data and outcomes at the centre. What we do 1. Enterprise App Delivery: Design and deliver Salesforce platforms across customer engagement, service, case management, portals, fundraising, payments and industry workflows. 2. AI & Agentic Enablement: Introduce AI and intelligent agents into real operational processes using technologies such as Anthropic and Salesforce Agentforce, with clear rules for autonomy, approvals, escalation and human oversight. 3. Finance & Payments: Connect customer and financial journeys through Salesforce-native payment products, recurring payments, in-person Tap to Pay and gateway integrations including Stripe and other payment providers. Integration & Data 4. Connect Salesforce with enterprise applications, APIs and data platforms to create trusted information flows and stronger systems of record. 5. Industry Products & Accelerators: Package repeatable experience into AppExchange products, accelerators and industry solutions that reduce implementation effort and improve time to value. 6. Human-Centred Design: Create intuitive experiences that make complex systems easier for customers, employees and partners to use. 7. Managed Optimisation: Continue improving platforms, workflows, integrations and AI after go-live while helping customers build their own internal capability. Our partner ecosystem We believe the best solutions increasingly come from combining specialised platforms rather than forcing one technology to solve every problem. * Salesforce provides the enterprise customer and workflow platform. * Anthropic provides advanced AI reasoning and agent capabilities. * Stripe connects digital payments and financial experiences. * Avalara brings tax and financial compliance capabilities. * Ortto supports customer engagement and marketing automation. * HighRev.ai helps accelerate modern Salesforce delivery. Together, these technologies allow DataColada to connect customer experience, finance, data and AI around the workflows that actually run an organisation. The value we provide DataColada helps organisations move beyond isolated implementations towards connected, reusable capability. We start with real operational and customer needs, identify what can be simplified or repeated, and turn that experience into solutions, products and reusable AI operating system components. The result is better experiences, stronger financial and operational workflows, faster decisions and more intelligent use of data and AI, without losing the human accountability that trust-dependent organisations require. Smarter systems. Human rules. The operating system for intelligent change.

Data Geeks Lab is a women and LGBTQIA+ owned consulting firm dedicated to empowering nonprofit organizations through tailored Salesforce solutions. With a team of professionals who have firsthand experience in the nonprofit sector, they understand the unique challenges these organizations face. Their services encompass the entire Salesforce journey, from initial implementation to ongoing support and training, ensuring that nonprofits can effectively manage their data and focus on their mission. Key Features and Functionality: - Comprehensive Salesforce Services: Data Geeks Lab offers system assessments, implementations, customizations, and migrations, ensuring that each solution aligns with the organization's specific needs. - Data Management Expertise: They specialize in data cleansing, transfer, and integration, helping nonprofits maintain accurate and actionable data. - Marketing Automation Integration: The firm integrates Salesforce with various marketing automation tools, enhancing outreach and engagement capabilities. - Ongoing Support and Training: Data Geeks Lab provides continuous support and training, empowering staff to utilize Salesforce effectively and independently. - Specialized Tools for Cultural Organizations: They have specific expertise with admissions and membership tools tailored for cultural organizations using the Salesforce platform. Primary Value and Solutions Provided: Data Geeks Lab addresses the critical need for nonprofits to manage their data efficiently without diverting resources from their core mission. By offering practical, customized Salesforce solutions, they enable organizations to streamline operations, enhance donor engagement, and make data-driven decisions. Their deep understanding of nonprofit operations ensures that each solution is both effective and sustainable, allowing nonprofits to focus on what they do best—serving their communities.

San Francisco Web and mobile application development firm.

Shanghai D.C Information Technology Co., Ltd. , established in 2004 and headquartered in Shanghai's Caohejing Hi-Tech Park, specializes in delivering comprehensive Customer Relationship Management solutions to both domestic and international clients. As a certified consulting platinum partner of Salesforce in Greater China, DCIT offers a wide array of services, including professional consultation, project implementation support, operation and maintenance services, training courses, and seminars. The company boasts a team of 100 CRM implementation consultants and technical experts, with 80% having backgrounds in global IT firms such as SAP, Oracle, and IBM, and 20% from renowned Chinese IT companies. This diverse expertise enables DCIT to provide tailored CRM solutions across various industries, including high-tech manufacturing, life sciences, consumer packaged goods and retail, professional services, wealth finance, and automotive sectors. Key Features and Functionality: - Comprehensive CRM Services: DCIT offers end-to-end CRM solutions encompassing business and technology consulting, migration to Salesforce Lightning, Salesforce mobility solutions, process re-engineering, roadmap strategy development, implementation, integration, upgrades, and maintenance. - Experienced Team: The company employs a professional team of 100 CRM consultants and technical experts, with an average industry experience exceeding five years. Senior consultants possess over eight years of experience in CRM or ERP implementation. - Multilingual Capabilities: DCIT's consultants are proficient in English and Japanese, facilitating seamless communication and project execution for a diverse clientele. - Industry Expertise: With a solid foundation in sectors such as high-tech manufacturing, life sciences, consumer packaged goods and retail, professional services, wealth finance, and automotive industries, DCIT delivers industry-specific CRM solutions tailored to unique business needs. Primary Value and Solutions Provided: DCIT's primary value lies in its ability to deliver customized, professional CRM solutions that enhance customer engagement, streamline business processes, and drive growth. By leveraging its extensive experience and partnership with Salesforce, DCIT addresses the complex challenges businesses face in managing customer relationships, ensuring efficient CRM implementation, and providing ongoing support and training. This comprehensive approach enables clients to optimize their CRM systems, improve operational efficiency, and achieve sustainable success in their respective industries.

DemandBlue is in the business of helping its customers maximize their Salesforce investment through predictable outcomes. As we thrive in an era of cloud-based Infrastructure, Platform and Software services, DemandBlue has pioneered “Service-as-a-Service” through a value-based On Demand Service model that drives bottom-line results. We foster innovation through “Continuous Engagement and On Demand Execution” that offers our customers Speed, Value and Success to achieve their current and future business objectives. Our On Demand Services for Salesforce include Advisory, Development & Customization, Integration, Administration & Support, Maintenance, and Lightning Migrations.

IT Consulting

Dentsu, in collaboration with its data-driven customer experience management company Merkle, offers comprehensive solutions that integrate seamlessly with Salesforce to enhance customer engagement and drive business growth. With over 30 years of experience, Dentsu specializes in transforming data, technology, and capabilities to deliver personalized marketing, sales, commerce, and service experiences. Key Features and Functionality: - Generative AI Integration: Dentsu's Merkle GenCX solution, combined with Salesforce Einstein GPT, enables brands to leverage generative AI for delivering, managing, and optimizing connected customer experiences. - Identity Resolution: Merkle's proprietary identity resolution platform, Merkury, integrates with Salesforce's Customer Data Platform to unify and activate customer data across all channels without relying on third-party cookies. - Cross-Cloud Expertise: Dentsu provides end-to-end capabilities across every Salesforce cloud, including Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, Experience Cloud, Interaction Studio, and Salesforce CDP, ensuring cohesive and results-oriented solutions. Primary Value and Solutions: Dentsu's integration with Salesforce empowers brands to harness the power of AI and data to create relevant, personalized experiences at scale. By unifying customer data and leveraging advanced analytics, businesses can gain actionable insights, automate marketing and commerce processes, and deliver seamless customer journeys. This approach addresses the challenge of engaging customers in a privacy-safe manner, especially in a landscape moving away from third-party cookies, thereby providing a distinct competitive advantage.

Destined is a premier Salesforce consulting partner specializing in integrating and optimizing various Salesforce clouds, including Marketing Cloud, Pardot, Sales Cloud, Service Cloud, and Community Cloud. With a 'strategy first' approach, Destined ensures that technology enhances business growth rather than dictates it. As the first Pardot Partner in the APAC region, Destined has completed more Pardot implementations than any other partner, demonstrating a deep commitment to client success. Key Features and Functionality: - Comprehensive Salesforce Expertise: Destined offers services across multiple Salesforce platforms, ensuring a unified strategy for revenue growth and customer service. - Integrated Sales and Marketing Solutions: By working with a single partner for both sales and marketing, clients benefit from a cohesive approach that eliminates silos and fosters collaboration. - Strategy-Driven Implementation: Destined's 'strategy first' methodology ensures that technology solutions are tailored to enhance business objectives, not dictate them. - Extensive Pardot Experience: As the leading Pardot Partner in the APAC region, Destined has unparalleled experience in implementing and optimizing Pardot solutions. Primary Value and Solutions Provided: Destined addresses the challenge of disjointed sales and marketing efforts by offering integrated solutions that align with the customer's buying journey. This approach ensures that organizations can effectively engage with their customers, leading to increased revenue and improved customer satisfaction. By leveraging Destined's expertise, businesses can navigate the complexities of modern marketing without the need to maintain all necessary skills in-house, allowing them to focus on growth and success.

DevCore is a certified Salesforce partner based in Stockholm, Sweden, with over 20 years of experience in customer relationship management solutions. Since 2011, DevCore has been assisting businesses in implementing, optimizing, and enhancing their Salesforce environments to align with specific business needs. Their team of certified experts offers strategic, hands-on support without outsourcing, ensuring close collaboration with clients. Key Features and Functionality: - Comprehensive Salesforce Services: DevCore provides end-to-end support, including CRM implementation, redesign, and optimization. - Expertise Across Salesforce Products: They specialize in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, Agentforce AI, Einstein, and Shield. - Advanced Integrations: DevCore facilitates migrations and integrations with ERP systems, CMS platforms, Power BI, and more. - Custom Development: Their services encompass app development, Flows, Apex, and Lightning Web Components. - License Optimization: They assist in optimizing licenses and controlling costs. Primary Value and Solutions Provided: DevCore's primary value lies in making Salesforce work effectively for businesses by offering: - Certified Expertise: Access to certified Salesforce developers, architects, and administrators. - Strategic Guidance: Beyond coding, they provide strategic insights to align Salesforce with business objectives. - Long-Term Collaboration: DevCore emphasizes long-term partnerships with short response times. - Local Support: With consultants based in Sweden, they offer support in both English and Swedish, ensuring clear communication. By choosing DevCore, companies benefit from improved results, faster progress, and a CRM system that genuinely supports their business processes. Their proactive approach ensures that clients receive comprehensive support tailored to their unique needs.