Consulting Services for Salesforce Partner Cloud (formerly Salesforce PRM)

CoreSphere is a client-focused consulting firm specializing in transforming public and private sector organizations into high-performing, cloud-enabled enterprises. With over 20 years of experience, CoreSphere has successfully completed more than 50 enterprise-wide implementations and holds over 270 certifications across the company. Their expertise lies in developing and implementing solutions on the Salesforce platform, assisting numerous public, private, commercial, and non-profit agencies in modernizing their operations. Key Features and Functionality: - Comprehensive Salesforce Services: CoreSphere offers strategic consulting, management, development, and implementation services, including ongoing operations and maintenance. - Health and Human Services Accelerator: A flexible, modular, and highly configurable solution built on the Salesforce platform, enabling rapid addition of features to support underserved populations. - Diverse Use Cases: The HHS Accelerator addresses various needs such as child welfare, client/case management, adult protection, early childhood, behavioral health, refugee resettlement, energy/housing/rental assistance, and care coordination. - Certified Expertise: The company boasts over 270 certifications, ensuring a high level of proficiency in Salesforce implementations. Primary Value and Solutions Provided: CoreSphere's primary value lies in its ability to deliver tailored Salesforce solutions that enhance operational efficiency and service delivery for organizations. By leveraging their extensive experience and certified expertise, CoreSphere helps clients maximize their Salesforce investment, streamline workflows, and achieve successful outcomes, particularly in the public sector.

Corpital is a consulting firm specializing in Customer Relationship Management and Enterprise Resource Planning solutions, with a focus on Salesforce.com and Microsoft Dynamics 365 Business Central. With over 30 years of experience, Corpital serves as a strategic partner in IT and business development, assisting clients across various industries to achieve growth, efficiency, transparency, and streamlined processes. Key Features and Functionality: - Salesforce.com Solutions: Corpital offers comprehensive services including advising, designing, implementing, developing, migrating, training, and supporting all Salesforce.com solutions. - Microsoft Dynamics 365 Business Central Expertise: The firm provides in-depth knowledge and services related to Microsoft Dynamics 365 Business Central, ensuring clients can effectively manage their ERP needs. - System Integration: Corpital specializes in integrating CRM and ERP systems, ensuring seamless data flow and functionality between platforms. - OneLink ERP Integration: A proprietary product developed by Corpital, OneLink retrieves, processes, and synchronizes data between Salesforce and Microsoft Dynamics 365 Business Central, uniting CRM and ERP solutions. Primary Value and Solutions Provided: Corpital's primary value lies in its holistic approach to IT solutions, combining deep technical expertise with a strong understanding of business processes. By integrating CRM and ERP systems, Corpital helps organizations eliminate data silos, enhance decision-making capabilities, and optimize daily operations. Their tailored solutions ensure that functionality resides where it creates the greatest value, customized to each company's unique needs.

Craftsman Technology Group is a mission-driven technology services firm dedicated to empowering nonprofit organizations to grow and thrive. By combining technical expertise with a deep understanding of the nonprofit sector, they deliver sustainable solutions tailored to each organization's unique needs. Specializing in systems design and implementation, data analysis, business intelligence, and Salesforce administration, Craftsman ensures that nonprofits can effectively manage their operations and maximize their impact. Key Features and Functionality: - Salesforce CRM Projects: Designing, building, renovating, or restoring integrated CRM systems to enhance organizational efficiency. - Salesforce Managed Services: Providing ongoing support, maintenance, and enhancements for existing CRM environments to ensure optimal performance. - Business Intelligence and Data Management: Analyzing impact, tracking outcomes, and improving data management to make data actionable and align it with organizational goals. - User Adoption and Training: Offering user-centered approaches, including training and documentation, to maximize CRM utilization and ensure systems are intuitive for staff. - CRM Marketing Tools: Defining personas, segmenting data, and creating marketing automation to drive engagement and connect with the right audience at the right time. Primary Value and Solutions Provided: Craftsman Technology Group addresses the unique challenges faced by nonprofits by delivering tailored technology solutions that enhance operational efficiency, improve data management, and foster meaningful constituent engagement. Their comprehensive services enable organizations to: - Implement and maintain robust CRM systems that streamline processes and support growth. - Leverage data analytics and business intelligence to make informed decisions and demonstrate impact. - Enhance user adoption through training and support, ensuring staff can effectively utilize technology tools. - Develop targeted marketing strategies to engage constituents and advance their mission. By focusing exclusively on mission-driven clients and maintaining a team of salaried professionals, Craftsman ensures a deep commitment to the success and sustainability of the organizations they serve.

Creation Technology is a London-based Salesforce consultancy and product development firm specializing in the Education Cloud. With a team of 42 expert consultants, they offer comprehensive solutions tailored for higher education institutions, online learning platforms, and international student recruitment providers. Their expertise encompasses various Salesforce Clouds and verticals, with a particular focus on the Education Data Architecture (EDA. Key Features and Functionality: - LaunchED Accelerator: A pre-built suite of components and functionalities designed for Recruitment & Admissions, University Clearing, Enterprise Service Desk, Student Advice, Events, Volunteering, Alumni & Advancement, and more, providing an end-to-end solution for educational institutions. - Salesforce Gift Entry Manager (GEM Implementation: Pioneered the first European implementation of GEM for the University of Portsmouth, enhancing Alumni & Advancement solutions atop the EDA framework. - Comprehensive Services: Offers cloud strategy and roadmap development, rapid prototype creation, implementation services across Salesforce, MuleSoft, and Tableau, integration services, custom application development using Salesforce and Heroku, payment enablement and integration, Salesforce re-development projects, data migration, and support services including user training and adoption. Primary Value and Solutions Provided: Creation Technology empowers higher education institutions to undergo digital transformation by leveraging the Salesforce platform. Their specialized solutions address critical areas such as student recruitment, admissions, event management, student services, alumni relations, and personalized marketing communications. By integrating and customizing Salesforce tools, they enable educational organizations to achieve a 360-degree view of students, streamline operations, enhance engagement, and drive institutional success.

Creative Systems and Consulting, now part of ICF, is a full-service cloud technology, business consulting, and cybersecurity firm specializing in delivering innovative solutions to federal agencies. With a focus on user-centric design, data-driven approaches, and automation, Creative has successfully implemented over 40 Salesforce projects, including Service, Sales, Marketing, and Community Cloud solutions. Their expertise spans platforms such as Salesforce, Mulesoft, and Einstein, ensuring comprehensive digital transformation services. As a Woman-Owned Small Business (WOSB with CMMI Level 3 and ISO certifications (9001, 20000, and 27000, Creative is committed to excellence and security in all engagements. Key Features and Functionality: - Comprehensive Cloud Solutions: Expertise in implementing Salesforce platforms, including Service Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud. - User-Centric Design: Focus on creating intuitive and efficient user experiences tailored to client needs. - Data-Driven Approach: Utilization of data analytics to inform decision-making and optimize business processes. - Automation: Integration of automated workflows to enhance operational efficiency and reduce manual tasks. - Cybersecurity: Implementation of robust security measures to protect sensitive information and ensure compliance with federal standards. Primary Value and Solutions Provided: Creative Systems and Consulting addresses the complex challenges faced by federal agencies in modernizing their IT infrastructure and processes. By offering tailored cloud solutions and leveraging platforms like Salesforce and Mulesoft, Creative enables agencies to enhance customer engagement, streamline operations, and achieve mission-critical objectives. Their commitment to user-centric design and data-driven strategies ensures that clients receive solutions that are both effective and sustainable. The firm's recognition, including the USDA Abraham Lincoln Award for Innovative Customer Service, underscores its dedication to delivering impactful and innovative services.

CrimsonWorks is a certified Salesforce Consulting Partner dedicated to re-imagining business processes through innovative digital solutions. Established in 2002, the company has evolved alongside technological advancements, offering comprehensive Salesforce services to streamline and digitize manual operations such as sales, lead generation, and customer service. By integrating these processes with proper governance, CrimsonWorks enables organizations to modernize their operations and achieve enhanced business outcomes. Key Features and Functionality: - Salesforce Consultation and Deployment: Expertise in implementing and customizing all Salesforce platform modules to meet specific business needs. - Comprehensive CRM Solutions: Delivery of end-to-end customer relationship management solutions that transform business operations and improve customer insights. - Marketing Automation: Utilization of tools like Pardot to align marketing and sales efforts, generate high-quality leads, and enhance customer engagement. - Custom Software Solutions: Development of tailored software applications that complement Salesforce implementations, addressing unique business challenges. - Agile Methodology: Adoption of agile practices to ensure flexible and responsive project delivery, accommodating evolving business requirements. Primary Value and Solutions Provided: CrimsonWorks empowers businesses to navigate digital transformation by offering customized Salesforce solutions that enhance efficiency, customer engagement, and overall business performance. By re-imagining traditional processes and leveraging modern technology, the company helps clients achieve their strategic goals and realize their next level of success.

CriticalRiver is an AI-first technology services firm focused on accelerating business outcomes through speed, agility, and innovation. Our North Star for every engagement is the outcome our customers want to achieve. ​ This outcome-led approach is what has made us a trusted partner in the ecosystems we operate in. It is also what is guiding our evolution into something larger: an enabler of the Agentic Enterprise, where intelligence, technology, and human judgment work together to drive meaningful outcomes.​ To deliver on this vision, we help enterprises get more from what they already run by optimizing existing systems for higher ROI, automating manual workflows, and deploying pre-built vertical solutions that enable faster value realization. Our work allows organizations to adopt emerging technologies while preserving long-term operational value.​ We bring together domain, product, and engineering expertise, supported by deep capabilities in machine learning, predictive analytics, and intelligent automation.​ Founded in 2014 and headquartered in Pleasanton, California, CriticalRiver works with global enterprises to optimize existing systems, automate manual workflows, and deploy pre-built vertical solutions that deliver measurable value faster.​ ​Our commitment to people and performance is reflected in our seven-time Great Place to Work® certification and CMMI Level 3 for Development and Services.​ Our Expertise: ​ Salesforce ​ ERP ​ Data & AI ​Corporate Headquarters: Pleasanton, California, United States​ ​ Global Presence: USA, India, UAE, Australia, Philippines, Brazil, and Costa Rica​ ​ To learn more about CriticalRiver Inc., please visit https://www.criticalriver.com/ or connect with us on CriticalRiver LinkedIn. ​ ​

CRMantra is a leading technology and services organization delivering world class Customer Relationship Management solutions to our clients world-wide.

CRM Pro Neziskovky is a comprehensive customer relationship management (CRM solution tailored specifically for nonprofit organizations. Built on the robust Salesforce platform, it enables nonprofits to efficiently manage contacts, streamline fundraising efforts, and enhance communication with donors, volunteers, and partners. By centralizing data and automating key processes, CRM Pro Neziskovky helps organizations focus more on their mission and less on administrative tasks. Key Features and Functionality: - Contact Management: Consolidate all contacts, including donors, volunteers, and partners, into a unified database accessible from anywhere. - Fundraising: Track donations, manage campaigns, and generate insightful reports to optimize fundraising strategies. - Communication: Maintain a comprehensive history of interactions, such as emails and calls, ensuring personalized and informed engagement. - Email Marketing: Utilize user-friendly tools for creating newsletters, segmenting contacts, and integrating with other marketing applications. - Event Management: Handle event registrations, monitor attendance, and automate notifications and payment processing. - Integration Capabilities: Seamlessly connect with banking systems, donation platforms like Darujme.cz, e-commerce solutions, and email clients to enhance operational efficiency. Primary Value and Solutions Provided: CRM Pro Neziskovky addresses the unique challenges faced by nonprofit organizations by offering a centralized, cloud-based system that simplifies data management and automates routine tasks. This leads to improved donor relationships, more effective fundraising campaigns, and streamlined internal processes. By reducing manual administrative work, the solution allows nonprofits to allocate more resources toward their core mission, ultimately increasing their impact and sustainability.

CrossPeak Solutions is an international Salesforce consulting partner based out of Chicago, Illinois. We put our client's goals first and use the Salesforce platform to accomplish those goals. Salesforce cloud technologies are reshaping the way companies interact with their customers today. We are dedicated to helping our clients increase revenues, strengthen customer relationships, and enhance employee productivity. Our team's expansive real-world business experience gives us a unique ability to apply the versatility of the platform to any type of business. Whether you're a small business, a growing enterprise, or a large corporation, we will give your organization the care and attention you deserve.