Abrigo Loan Origination Reviews & Product Details

We use Abrigo Loan Origination to kick off and manage our commercial loan workflows. When a lender submits an application, the system automatically starts the right workflow based on the selections in the app and the logic we’ve set up behind the scenes. From there, everyone in lending and credit can see exactly where a request is in the process, who touched it last, and when. The timestamps and phase tracking have turned into a really useful management tool for us: we can spot bottlenecks, see how long loans sit in each area, and get a realistic view of how long individual tasks actually take instead of relying on guesses or anecdotes. Review collected by and hosted on G2.com.

I haven't encountered any drawbacks. It was quick and straightforward to train the lenders and get them comfortable with using the application to initiate their proposed loans. Review collected by and hosted on G2.com.

I truly appreciate how Sageworks Lending is always improving and moving forward, demonstrating a commitment to evolving their platform. All the features work as expected and continue to evolve, which ensures they stay relevant and effective for my lending needs. I particularly like how they include customers in development and support, which fosters a strong sense of community and ensures that user feedback is valued and acted upon. Furthermore, they have great transparency, which builds trust and provides clarity in their operations. The initial setup of Sageworks Lending was remarkably easy, making it one of the easiest software transitions I have experienced. Review collected by and hosted on G2.com.

I find it takes some time to get the hang of Sageworks Lending due to the abundance of options available, which, while offering a variety of maneuverability, can initially be overwhelming and present a learning curve. Review collected by and hosted on G2.com.

Sageworks has been able to streamline our Business and Consumer loan process and bolster it with all of the tools and features the platform offers. It takes a lot of guesswork out of what needs to be done for any type of loan, it eliminates redundancy via integrations, and has allowed us to grow our portfolio with public facing loan application intake. The Abrigo team is the best I've worked with in my ten years in the industry. The passions truly shows when talking to the team and rubber hitting the road with regular updates and enhancements. The implementation was the smoothest I've been through and we launched a month early than our planned go live date. We use this platform daily amongst multiple business units and I don't think we as an FI have a single bad thing to say about the product or team! Review collected by and hosted on G2.com.

Nothing I dislike, the software does everything and more. Review collected by and hosted on G2.com.

The most helpful part about Sageworks Lending is being able to put your entire process into one workflow. This also gives the ability to include all lines of business that are involved in the loan origination process. We have the flexibility to integrate with some of our third-party vendors which saves our team time and creates better efficiency for us. The product team is always helpful and open to discovery calls to understand why our FI needs what we need, and they help us plan a path forward. Review collected by and hosted on G2.com.

The one downside/dislike we have is the credit analysis and collateral in Sageworks. The spreading capabilities could use improvement as it has caused for us to lose efficiency. The lack of customization also at times proposes issues for us as well because what works for our FI may not work for others and vice versa. Review collected by and hosted on G2.com.

I like the overall increase to efficiency and visibility. Abrigo is easy to use and has great training materials. Implementation was very organized and easy. Abrigo offers a lot of additional product features and various integration making it possible to automate a lot of process to save time and move loans along quicker. We use Abrigo from the loan application process to spreading and analysis all the way through our back office. We use the system to help with our client correspondence and ticklers due to how easy and user friendly the interface is compared to other systems in the Bank. Review collected by and hosted on G2.com.

There isn't really anything I don't like. Review collected by and hosted on G2.com.

Provides helpful checklists to ensure nothing is missed. These steps can be easily amended by authorized individuals within your institution. This feature is pretty user friendly. Review collected by and hosted on G2.com.

There are trouble areas of it that my coworkers do not find user friendly. Directions, notes, and asking coworkers are regularly needed when using certain features of the program. For example, one of our biggest challenges is completing a loan application and new loan setup correctly in the program without needing help or corrections. There are only a few people who can successfully set everything up correctly without help. Review collected by and hosted on G2.com.

The sheer amount of things you can accomplish. we have loved the new ai tools deployed by Abrigo. they are able to automate a lot of the mundane tasks with their new small business module. they are also top of class when it comes to service - any issue you have is usually resolved withing minutes. if not, they will reach out and keep the line of communication open on longer issues. Abrigo is phenomenal. Review collected by and hosted on G2.com.

Sometimes we have some issues with pricing with the amount of work we do to help Abrigo deploy new solutions. We are beta testers for a lot of new items. We understand its a business, but with all the help we have provided, we wish to have better pricing. Still extremely competitive with the market! Review collected by and hosted on G2.com.

Our credit union doesn't have all of the modules available, but even if you have a basic version of Abrigo, they have all of the resources to continue to support all steps from underwriting to loan pipeline processing to loan servicing. The implementation was seamless and there is a lot of support along the way. All members of our department can use it pretty efficiently and we're always learning new things. Review collected by and hosted on G2.com.

I don't see really any downsides. It has integrated in every step of the loan process. Review collected by and hosted on G2.com.

Sageworks creates an easy to follow workflow that allows each user to immediately track the process of each loan. The Document Library provides an essential storage and organizational platform for banks, especially as we move to a paperless society. Also, one of the best features is the large training module, making it easy to learn about the product and process. Review collected by and hosted on G2.com.

I would like to see which individual uploaded documents so that I could contact that person if there were questions. Review collected by and hosted on G2.com.

Sageworks Lending is a solid "catch all" loan origination system, that enables various sections of underwriting/lending staff to get their jobs done in a centralized place. From customer profile creation, to underwriting, to approval, then closing, the Sageworks Lending platform provides us, as end-users, with a clean step-by-step process that allows us to effectively and consistently originate loans for our customers. Review collected by and hosted on G2.com.

From a operating system/platform standpoint, I haven't encountered any issues with Sageworks Lending that I would outright say that I dislike. There can sometimes be a slight lag (or lull) in the systems speed, but I think that has more to do with the overall number of users that are logged in and working in the platform at any given moment. Review collected by and hosted on G2.com.