Abrigo Loan Origination Reviews & Product Details

As a credit analyst, I like that Sageworks has helped my bank make our financials and presentations more easily accessible for other coworkers, organized and standardized across different bank branches. The customer service and training were very high quality. I appreciate the frequent webinars and updates on their website to keep their customers in the loop about improvements and changes. They take suggestions and continue to make the product more useful. I use Sageworks every day in my job duties. Review collected by and hosted on G2.com.

It is so advanced that some employees are lagging behind on learning to use all the features and getting on-board with the rest of us, but I don't think this is Abrigo's fault. It did take us about a year to learn and get comfortable with it, but it's been worth it, and the more you use it, the easier it gets. Sometimes there are bugs in the system, but since customer service is easy to work with, we usually get them figured out. Review collected by and hosted on G2.com.

I really value the cross-module functionality and Abrigo’s collaboration with customers to deliver relevant enhancements. We use the loan origination modules from application to servicing and the efficiencies we've gained have empowered our organization. We strive to incorporate as many modules and third party integrations to streamline data and allow our users to have the time to focus on decision making and analysis instead of data entry.

Abrigo also recognizes that, even as they continue to make improvements, some institutions don’t always take full advantage of those enhancements right away. Having a team that advises us on the best ways to use the platform has further streamlined our processes and strengthened the efficiencies we’re seeing.

Lastly, I am a fan of the updated approach Abrigo has been taking for enhancements by rolling out beta features and allowing feedback. It enables us to see the vision Abrigo has, get used to the potential changes and develop a plan to roll-out to users. Review collected by and hosted on G2.com.

Getting buy-in from all users can be challenging. While Sageworks offers a variety of training options, we’ve found that it still takes a dedicated individual to consistently drive adoption and keep the momentum going across the organization. Review collected by and hosted on G2.com.

I like Abrigo Loan Origination for its ease of use and the excellent customer service they provide. The ability to see comprehensive relationships in a single location is very beneficial to us. Managing the loan application, underwriting, loan closing, ongoing portfolio management, and document management is efficient. The customer service team is quick to respond and resolve issues, which allows us to focus more on our members. Review collected by and hosted on G2.com.

The things that don't work well are because we don't have the resources to maintain the system at an optimal level. Review collected by and hosted on G2.com.

We use Abrigo Loan Origination to kick off and manage our commercial loan workflows. When a lender submits an application, the system automatically starts the right workflow based on the selections in the app and the logic we’ve set up behind the scenes. From there, everyone in lending and credit can see exactly where a request is in the process, who touched it last, and when. The timestamps and phase tracking have turned into a really useful management tool for us: we can spot bottlenecks, see how long loans sit in each area, and get a realistic view of how long individual tasks actually take instead of relying on guesses or anecdotes. Review collected by and hosted on G2.com.

I haven't encountered any drawbacks. It was quick and straightforward to train the lenders and get them comfortable with using the application to initiate their proposed loans. Review collected by and hosted on G2.com.

I truly appreciate how Sageworks Lending is always improving and moving forward, demonstrating a commitment to evolving their platform. All the features work as expected and continue to evolve, which ensures they stay relevant and effective for my lending needs. I particularly like how they include customers in development and support, which fosters a strong sense of community and ensures that user feedback is valued and acted upon. Furthermore, they have great transparency, which builds trust and provides clarity in their operations. The initial setup of Sageworks Lending was remarkably easy, making it one of the easiest software transitions I have experienced. Review collected by and hosted on G2.com.

I find it takes some time to get the hang of Sageworks Lending due to the abundance of options available, which, while offering a variety of maneuverability, can initially be overwhelming and present a learning curve. Review collected by and hosted on G2.com.

Sageworks creates an easy to follow workflow that allows each user to immediately track the process of each loan. The Document Library provides an essential storage and organizational platform for banks, especially as we move to a paperless society. Also, one of the best features is the large training module, making it easy to learn about the product and process. Review collected by and hosted on G2.com.

I would like to see which individual uploaded documents so that I could contact that person if there were questions. Review collected by and hosted on G2.com.

Abrigo Loan Origination stands out to me because it has truly streamlined our bank’s lending process—allowing us to take a loan seamlessly from the initial request all the way through closing and booking within a single platform. Its digital-first application experience speeds up turnaround times and enhances borrower satisfaction. I also appreciate that it incorporates a robust business development component, giving us an effective way to track and manage potential loan and deposit prospects throughout the pipeline. Review collected by and hosted on G2.com.

There aren't any points about Abrigo Loan Origination that I dislike. Review collected by and hosted on G2.com.

Abrigo is extremely customizable, intuitive, and their customer support team is very responsive and genuinely engaged. They consistently upgrade their offerings and truly listen to user feedback. Review collected by and hosted on G2.com.

The electronic tax return reader has limited functionality, and the spread-generating process is cumbersome and time consuming. Review collected by and hosted on G2.com.

The most helpful part of the Sageworks platform is that it has allowed us to acheive a much more uniform process across the lending process from app to audit. Review collected by and hosted on G2.com.

I really have zero complaints about the program. Review collected by and hosted on G2.com.

I like Abrigo Loan Origination for offering a consistent approach and output. It provides a package that aids all users in the process, both internally and with external examinations. The setup was great, and they delivered on time and on budget. Review collected by and hosted on G2.com.

User onboarding and ease of use for new users. Review collected by and hosted on G2.com.