RunLoyal Reviews & Product Details

We partnered with RunLoyal for their custom app, their usability, and their inclination to listen to the people that run kennels and use their software. I have only been impressed by their thoughtful team, their experience and how they have worked on their internal and external processes. Review collected by and hosted on G2.com.

Not downsides- because they're constantly evolving. I appreciate how they listen to their users. Only thing that I complain about is their lack of custom reporting features- but that will come with time! Review collected by and hosted on G2.com.

We’ve had a great experience with RunLoyal. As a membership-based business, we needed one system that could manage memberships, packages, scheduling, and customer information all in one place, and RunLoyal has proven to be a solid solution.

The platform is intuitive, and the support team is consistently responsive whenever we have questions or need help setting up and using features. What really stands out is their commitment to continuous improvement—they regularly release updates, add new functionality, and refine the software based on customer feedback. It’s clear they’re invested in making the platform better over time.

RunLoyal has helped streamline our day-to-day operations and has made managing our members much easier. It’s reassuring to know we’re using software that continues to evolve alongside our business.

We highly recommend RunLoyal to any business looking for a reliable, user-friendly platform backed by a team that genuinely cares about its customers’ success. Review collected by and hosted on G2.com.

Loyalty Cart aka Retail interface needs more work, but developing in the right direction. Review collected by and hosted on G2.com.

It does so much and it thinks and acts like a staff member. We don’t need a front of house employee because of Runloyal. Review collected by and hosted on G2.com.

More people don’t use it. Most of our competitors don’t use a tool like this and it doesn’t help the industry. Our industry is stuck in the past, Runloyal is ahead of its time for the kennel that need it. Review collected by and hosted on G2.com.

The ease of operation, our customers love the app Review collected by and hosted on G2.com.

There is nothing we dislike, from on boarding to a year in it has been wonderful Review collected by and hosted on G2.com.

The software is very intuitive, easy to use, easy to teach to employees. The onboarding process was easy and very informative. Their support staff has been very helpful and responsive! Review collected by and hosted on G2.com.

There are a couple differences from the mobile app to the website. Learning those differences to assist clients has been a process. Review collected by and hosted on G2.com.