---
title: Riley AI Receptionist Reviews
meta_title: 'Riley AI Receptionist Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Riley AI Receptionist works for a business like yours.
date_modified: '2026-10-02'
parent_category:
  name: Artificial Intelligence
  url: https://www.g2.com/categories/artificial-intelligence
---


# Riley AI Receptionist Reviews
**Vendor:** FirstBearing  
**Category:** [AI Voice Agent Platform Software](https://www.g2.com/categories/ai-voice-agent-platform)
## About Riley AI Receptionist
Riley is an AI receptionist for small businesses and trades. She answers your business phone when you can't: on a job, on another call, or after hours. Callers talk with her naturally. She finds out who they are and what they need, and writes it down, so no lead gets lost in voicemail. If a caller asks for a real person, Riley tries to reach you right away; she never traps anyone in a loop. If you can't pick up, she takes their name, number and reason, and tells them you'll call back. She never promises a callback time she can't guarantee. Appointment requests come to you to approve or decline, so you stay in charge of your schedule. Approved appointments go on your Google Calendar. You get a short summary of every call. You keep your existing number: forward the calls you miss to Riley and your customers keep calling the number they already know. Built for roofers, plumbers, HVAC, electricians, landscapers, pest control, garage door companies, locksmiths, cleaning services, contractors and other small businesses. $149/month after a 7-day free trial. Try the live demo line at (361) 301-9955; it answers as a sample roofing company.






- [View Riley AI Receptionist pricing details and edition comparison](https://www.g2.com/products/riley-ai-receptionist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+06%3A32%3A08+-0500&secure%5Bsession_id%5D=a432f54d-fe49-4523-a24f-a87f19cebc4a&secure%5Btoken%5D=f78f65482c4205257edc20816c9123603160555b7a515d7e92b408ba99d48a83&format=llm_user)

## Riley AI Receptionist Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Conversation Runtime - AI Voice Agent Platform**
- Response Latency
- Interruption Handling
- Real-Time Orchestration
- Turn Detection

**Transport & Telephony - AI Voice Agent Platform**
- Telephony Support
- WebRTC Streaming
- Outbound Calling

**Developer Control - AI Voice Agent Platform**
- Call Observability
- Agent SDK
- Model Flexibility

**Agentic AI - AI Voice Agent Platform**
- Cross-system Integration
- Natural Language Interaction
- Autonomous Task Execution

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