Revel's well developed API access allows you to not only gain insight but make use of the data collected in other platforms in meaningful ways. Review collected by and hosted on G2.com.

For complex setups, the license fees start to get expensive. (e.g. when using 9 Kitchen Display Screens in one location) Review collected by and hosted on G2.com.

The ease of access to the information from wherever you are!!!

The cloud-based system is extremely flexible. Review collected by and hosted on G2.com.

The system is very complex and mastering the details of the product is sometimes overwhelming. The user will be thankful for the detailed support that is available to help work through the complexities of all the software can do. Review collected by and hosted on G2.com.

Revel is easy to use and includes all the functionality that I need. The reports are also very intuitive. Review collected by and hosted on G2.com.

Sometimes the till drawers won't open, but the next day they will open just fine. I also don't like the way schedules are viewed. Friday and Saturday do not display on the screen and scrolling back and forth to see the employees name and what they are scheduled for on those two days is annoying. I also do not want to print out a schedule every time I want to view it. Review collected by and hosted on G2.com.

The ease of using the system but also that I can reach someone at all times, without a long wait, and they are always able to help me with any problem or question I have. Review collected by and hosted on G2.com.

That some of the features of the product can't be accessed by the end user without calling in and requesting the feature. Then the representative will allow or add it to our dashboard. Review collected by and hosted on G2.com.

Basic programming is generally simple, transferring a lot of things by means of exceed expectations spreadsheet was extraordinary. The retail and snappy administration stages that we use in our foundations are planned in light of those one of a kind enterprises, and the framework is sufficiently incredible to deal with near 10K stock things in retail; many workers in retail foundations; and even a speedy administration condition where hard-wired Internet administration isn't possible. We have had an incredible involvement with our sales rep, installer and technical support all through our association with Revel. The help has been marvelous! We have committed a couple of errors on our end and they have gotten us in the groove again, in addition to immediately had the option to manage us through some increasingly intricate element programming. No issues have gone uncertain and none have gone into the second day. No issues have been in any capacity basic or genuine either. Review collected by and hosted on G2.com.

You will discover Revel is somewhat more expensive than other systems. They also make a decent profit on the hardware. However, it is clear you get what you pay for when you have great service and a strong operating system you need to pay. This is a professional system. Review collected by and hosted on G2.com.

The revel platform is easy to understand and use. It’s quick functionality allows for faster training of employees as well as transactions at the counter. The back end is quick to make changes too. Review collected by and hosted on G2.com.

The downside comes with the schedule feature. While simple to understand it’s too simple for my needs. A platform that would allow employees to change their availability and put in request off’s would be much more functional. I don’t use the scheduling portion because it’s missing this important piece. Review collected by and hosted on G2.com.

Much more customizable than the competition, the back-end is more intuitive and setting up new products is a breeze. Review collected by and hosted on G2.com.

Occasional connectivity issues. Customer support is hit or miss (definitely felt amazing the first year, but feels a little more robotic since). Review collected by and hosted on G2.com.

Support and ease of use. Revel is on top of its game when it comes to support, always prompt and delivers Review collected by and hosted on G2.com.

I would like to be able to do some button position customization. Review collected by and hosted on G2.com.

The users ability to customize and optimize the full potential of a POS system. The backend abilities given to the client allows for full transparency and utilization of the software. Review collected by and hosted on G2.com.

There have been very few if no problems with the system itself rather sometimes the network or o/s that continues to evolve. Making sure your system is updated and running at optimum performance is the key to full success. Review collected by and hosted on G2.com.

It is a simple system to train staff on. Very easy to read menus and buttons Review collected by and hosted on G2.com.

Lack of colors for product coding. I wish that I didn't have to pay to use KDS screens considering I have multiple iPads that I could use. There are occasions where splitting checks becomes difficult. Also tipping from a gift card isn't an option if a balance has first been paid with a CC. Review collected by and hosted on G2.com.