The way Revel is setup, it makes it very easy to navigate to do almost anything with just a few touches. Adding customers into the POS system is very easy and very quick, which customers appreciate, I love the fact that you can easily manipulate the front POS screen (what the customer sees prior to and during checkout) great for changing daily or leaving permanently. Review collected by and hosted on G2.com.

I don't like that you can't see more detailed information about products. For example, the last time a product was sold, or which customer bought the product last, in other words maybe consider giving products a "history" the same way that customers have. Review collected by and hosted on G2.com.

Analytics, inventory management, employee/schedule management, recipes Review collected by and hosted on G2.com.

when the system updates, it always messed up the way we hold credit cards/tabs open. we always have to call Revel AND our CC company to get it fixed back to normal (where we ONLY have to swipe a card to hold the tab...when it updates, we have to insert chip, then swipe...MAJOR pain in the butt).

also, this survey is way too long/has too many required questions Review collected by and hosted on G2.com.

The interface is easy to use and navigate and easy to train new employees. The most important piece of Revel is the backend reporting and integration with QuickBooks, having this makes accounting and payroll very seamless and much less time-consuming than having to do it manually. The sleek look of the system as a whole fits into our design concept and gives us a clean look. The paperless solution of our kitchen has been huge with keeping track of orders and keeping waste to a minimum. Review collected by and hosted on G2.com.

Set up is a bit time-consuming and working through the first part with no experience can be frustrating. Some of the reporting can be difficult to navigate through. Customer support can be a little frustrating as they use overseas support. Some sales staff are tough to get a hold of and take a little long to return calls. Review collected by and hosted on G2.com.

Revel Tech Support is always friendly and offer outstanding service. Review collected by and hosted on G2.com.

Monthly fees are too high for a small non-profit business but I like the ease of using this POS. Review collected by and hosted on G2.com.

-the customer support

-easy to navigate once you get the hang of it

-lots of payment options

-everything a restaurant needs to operate on a POS system Review collected by and hosted on G2.com.

I find that Revel is slow to sync with the other iPads at times, and will sometimes crash and freeze if too many servers are on each iPad. Review collected by and hosted on G2.com.

The ability to take "pre-orders" and also serve walk-in customers is critical to our business. Revel allows us to operate our bakery the way we have done for over 40 years in a way no other POS system or back-end ordering / catering system ever has. Review collected by and hosted on G2.com.

There isn't much we dislike. We've been able to grow our business 14% this year alone since implementing Revel in large part because it has simplified our processes and enabled us to provide better customer service. Review collected by and hosted on G2.com.

The interface is anything but difficult to utilize and explore and simple to prepare new representatives. The backend announcing and joining makes bookkeeping and finance exceptionally consistent and considerably less tedious than doing it physically. The smooth look of the framework all in all fits into our plan idea and gives us a perfect look. The paperless arrangement of our kitchen has been enormous with monitoring requests and downplaying waste. I likewise like that it gives to choice to make and hold requests and solicitations and to look by client name, including all requests that are connected to that client. Having all the data continuously is significant. Review collected by and hosted on G2.com.

Revel is to some degree more expensive than various structures, it is obviously you get what you pay for when you have remarkable organization and a strong working system you have to pay. This is a specialist system. Review collected by and hosted on G2.com.

The POS setup for our pizza business is tailored well to it. Review collected by and hosted on G2.com.

Technical Support is not perfect but is getting better over time Review collected by and hosted on G2.com.

Revel is very sophisticated software that helps small business achieve efficiency. Review collected by and hosted on G2.com.

It's sophistication. Sometimes it is very inconvenient to change settings. Review collected by and hosted on G2.com.

The interface is anything but difficult to utilize and explore and simple to prepare new workers. The most significant bit of Revel is the backend revealing and mix with Quickbooks, having this makes bookkeeping and finance extremely consistent and considerably less tedious than doing it physically. It's speedy usefulness takes into account faster preparing of representatives just as exchanges at the counter. The back end rushes to make changes as well. They tune in to the criticism of customers and make changes right away. There is dependably support available when you need help. Review collected by and hosted on G2.com.

The drawback comes with the schedule feature. While easy to understand, it's unreasonably basic for my needs. A platform that would allow employees to change their availability and submit requests off would be much more practical. I don't use the scheduling section because it's missing this significant piece. Review collected by and hosted on G2.com.