---
title: Requestia IT Service Management Reviews
meta_title: 'Requestia IT Service Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Requestia IT Service Management works for a business like yours.
date_modified: '2026-08-20'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# Requestia IT Service Management Reviews
**Vendor:** Requestia Software  
**Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management)





- [View Requestia IT Service Management pricing details and edition comparison](https://www.g2.com/products/requestia-it-service-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+04%3A16%3A33+-0500&secure%5Bsession_id%5D=cf401733-0fb5-47a5-9f55-0b0cb6c72e0f&secure%5Btoken%5D=28d51c9051b96278367804dbcc0596b23bd62ce8213223c3d6b3fa57e4b71bca&format=llm_user)

## Requestia IT Service Management Features
**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Management**
- Updates
- Audit Trail
- Integration

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

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